Installing Updates

[David]

I see that there is a security update, however, I can’t find any information on HOW to update using the downloads.

I found this topic… https://theeventscalendar.com/support/forums/topic/the-package-could-not-be-installed-no-valid-plugins-were-found/

We are currently using The Events Calendar and PRO: Version 3.12.6 and Community Events: Version 3.12.1

I can see the downloads in my account, but I need some help figuring out how to do this (and in what steps)?

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

First you should backup your site just in case anything happens, however, the update process itself does not change or delete events or settings.

We have this guide for manually updating the plugins:

Manual Updates

Installing a WordPress Plugin

I would upgrade Filter Bar, Pro and Community Events first and then do The Events Calendar.

You can also do automatic updates if you have the license key registered to your site.

You can do that following this guide:

Finding and Inputting Your License Key

Let me know how that works out.

Thanks

[David]

This reply is private.

[Brian]

HI,

Yes you can go from that version to the latest in one step.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts