[Barry]

This reply is private.

[Barry]

Hi Laura,

You should be able to see the submit button for the Community Events form at the following URL (which I’ll share in a private reply in case you don’t want it to be publicly visible).

What I’m not quite clear on is what you are trying to accomplish?

[Barry]

Well, for instance you could embed a form just like WooTickets does with some code like this.

[Barry]

You could certainly change the state of the enabled property to a value other than yes using a filter:

add_filter('wootickets-tickets-email-enabled', 'disable_wootickets_emails');
function disable_wootickets_emails() { return 'OFF'; }

[Barry]

Please familiarize yourself with our updated Themer’s Guide if you haven’t already done so (as a few things have recently changed).

Then, please copy wootickets/views/tickets.php and place your copy in YOUR_THEME/events/tickets.php.

Locate this section:

woocommerce_quantity_input( array( 'input_name' => 'quantity_' . $ticket->ID,
'input_value' => 0,
'min_value' => 0,
'max_value' => $product->backorders_allowed() ? '' : $product->get_stock_quantity(), ) );

And change ‘input_value’ => 0 to ‘input_value’ => 1 instead (1 being the default value the quantity selector will then use).

Important! We are shortly going to release a maintenance release at which point the above approach will not work. So if you find that is the case please move your template override from:

YOUR_THEME/events/tickets.php

To:

YOUR_THEME/tribe-events/wootickets/tickets.php

And you should find your customization comes back to life. You could of course set it up in both locations right from the start, in which case the customization will carry over without interruption.

I hope that all makes sense but please just let me know if it does not.

[Barry]

OK – I mean definitely if you find you can’t use WooCommerce with your custom theme (regardless of whether any of our plugins are installed and activated) then that’s something to solve in the first instance, probably by working with WooThemes support 🙂

[Barry]

Exactly. The ticket and order numbers are both simply post IDs, which are allocated incrementally as new posts are added to the database (tickets and orders both being a form of post).

I don’t recall anyone mentioning this as a concern before, though I appreciate it could be in your case. There are numerous ways you might communicate information to allay any customer concerns, however I’d need to leave it to you to figure out what would work best in your case.

Certainly if you need to customize some element of WooTickets or The Events Calendar to do this and need a pointer to get you heading in the right direction at that point then do let us know 🙂

[Barry]

Hi Schalk, there is unfortunately a problem (particularly with themes by WooThemes) where, if you have set up a static front page, the problem you described occurs.

We have a new maintenance release arriving shortly and what I’d encourage you to do is update all of your Modern Tribe to the latest versions at that point and then try again, as that should incorporate the fix.

You could also try adding this snippet by our developer Jessica to your theme’s functions.php file as an interim measure (please note that if the opening <?php tag is already present in your file you do not nornally need to repeat it a second time).

[Barry]

Well, it’s definitely possible to add a Buy Now button of your own making using The Events Calendar’s various actions and filters.

To actually bend WooTickets into doing this, and having the attendee and order processing mesh nicely with your custom solution would likely require some hefty customization work – it may or may not be possible (it’s hard to say without knowing how your own plugin works) and I’m afraid it’s outwith the scope of support to help you on this one.

[Barry]

Yes, but they must be marked as completed first of all. In other words, once an order has been accepted (by marking it as complete) if the order status is then changed this will be reflected in the attendee list.

You could certainly post a feature request for this over on our UserVoice page, which would also allow others to show their support for this idea:

https://tribe.uservoice.com/forums/195723-feature-ideas

[Barry]

Hi neatoina, thanks for contacting us.

WooTickets 3.0 (it’s not listed as Tickets:WooCommerce)

That name change hasn’t yet percolated through ever piece of our code or even this forum, but these are indeed one and the same. So if it is showing WooTickets as installed and activated you should be good to go.

I suspect the reason you aren’t seeing the licenses tab is because you are within a “child site” in your multisite network. Are you able to see it if you visit Events > Settings from the “primary” or “master” site in the network?

[Barry]

Hi Carla: can you confirm if the orders have been marked as complete (via WooCommerce’s order management screen)?

[Barry]

To distinguish in general between order confirmation and order complete emails generated by WooCommerce? I’d imagine so, but it would be better to take that question across to WooThemes support.

[Barry]

Hi leslietp, can you see my second post in this thread which gives an example of moving the ticket form to a higher position – does that help?

You might also be interested in this thread which basically uses the same process but moves it even higher.

[Barry]

Would your staff be able to ask the person’s name and enter it themselves? You can use WooCommerce’s Guest option instead of building a new customer account from scratch.

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