Disable ticket emails?

[infamia]

Is there a hook to disable sending the ticket emails?

mickey

[infamia]

Some clarification:
I’d want to disable the ticket emails, and add the address and date/time on the order email. Any ideas?
mickey

[byronclinic]

I’d be interested in this too.

[infamia]

@byronclinic i think I can do this by hacking the core plugin files, but I’m hoping someone from tri.be can help clarify. There are a few obvious places in the code:

`add_action( ‘wootickets-send-tickets-email’, array( $this, ‘trigger’ ) ); `
`$this->enabled = apply_filters( ‘wootickets-tickets-email-enabled’, ‘yes’ );`

See: http://docs.tri.be/Tickets:-WooCommerce/class-TribeWooTicketsEmail.html#$enabled

But I’m not sure we can set apply_filters( ‘wootickets-tickets-email-enabled’, ‘no’) in functions.php so it’s not overwritten by the line above.

mickey

[Barry]

You could certainly change the state of the enabled property to a value other than yes using a filter:

add_filter('wootickets-tickets-email-enabled', 'disable_wootickets_emails');
function disable_wootickets_emails() { return 'OFF'; }

[infamia]

Thanks, @Barry, I’ll give it a shot. Any easy way of including event time on the order email?

[Barry]

I would imagine so, however I’m afraid that sort of customization isn’t something we can help with right now.

Essentially though you would override the customer-completed-order.php template and check if any of the ordered items were tickets – and extract the details that way.

Whether you display the event date/time beside each line item (assuming you want to cover cases such as tickets for more than one event being ordered at once) or somewhere else would be something to consider.

Or you could just add a further note about an email with tickets also being sent (which does of course include dates and times).

[infamia]

Hi Barry

I added the code to functions.php and it doesn’t seem to have an effect on sending ticket emails. Any thoughts?

mickey

[Barry]

Does the approach outlined in the following thread work for you?

Remove tickets email

[infamia]

Barry, I’ll follow up there.

[Barry]

Great!

[Author]

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