[Barry]

No problem at all, we’re here to help if we can.

One of the problems – certainly a likely cause of the dropdown view selector not functioning – is that a much older version of the jQuery library (1.6.4) than is supplied with current versions of WordPress (1.10.2) is being enqueued on the pages of your site:

ajax.googleapis.com/ajax/libs/jquery/1.6.2/jquery.min.js?ver=3.7.1

Based on what you’re telling me it sounds like it could be your theme which is doing this: of course ditching a theme isn’t always an easy decision to make, so it could definitely be worth approaching the theme vendor (again, assuming it is the theme which is swapping out the current version of jQuery for an older version) and asking them to confirm if that older copy of jQuery is actually necessary and if not request they provide code to correct this.

Hope that helps!

[Barry]

Ahh, I think I see what you mean now.

You are referring to the calendar widget on the home page, is that correct? If so that list of events that displays beneath it is intentional and is indeed there by design. Certainly if you updated from version 2.0.11 or earlier this would be a new and noticeable change.

You can however edit the widget and set it to display 0 events (and it will then cease to list events below the widget).

Sorry for the confusion – but does that help at all?

[Barry]

Sure: to be clear though I don’t believe this was intended to work within the main RSS feed, so in a sense it was perhaps just ‘luck’ (in your case) that it did so.

We can definitely provide a list of freelancers/independent developers we recommend, if you’re interested in working with someone who can possibly help to set things up as you would like?

[Barry]

I changed permalinks, created this test event for today: http://teamjp.net/jpteamarizona/event/test
… and it showed up!

Excellent!

These were set to display just the events for a specific city, ie. event category, such as http://teamjp.net/jpteamarizona/?tribe_events_cat=phoenix
Not sure how to correct this after a change to ‘pretty’ permalinks!?

So is the problem basically a matter of knowing the URL pattern to use (when you are using pretty permalinks)? If so then it should be a fairly easy fix – you would convert something like:

teamjp.net/jpteamarizona/?tribe_events_cat=phoenix

To:

teamjp.net/jpteamarizona/events/category/phoenix/

Does that help at all?

[Barry]

I think many of us can relate to your final comment 🙂

Again, sorry we can’t do more here on this occasion – and with that being the case I’ll go ahead and close this thread. However, please do feel free to post new threads any time you have further specific questions (or hit bugs etc) that we might be able to help with.

Thanks again,

Barry

[Barry]

Hi Nathan,

Many of the views depend on supporting CSS and JS assets to function correctly.

In broad strokes then the basic idea here would be to analyse the supporting assets required by our views (when running on a stock installation, which you could set up for this purpose) and ensure they are enqueued in your custom events page. It sounds like you are already using tribe_get_view() which is great, but if you are setting this up on an arbitrary page you will also need to ensure your view of choice has access to the events data it expects.

This is, in short, a quite advanced customization and so there is regrettably not a huge amount we can do to help you out with this.

[Barry]

Hi Bart,

I’m not sure there is too much we can offer here given that this is essentially a custom development question. As you can appreciate, the fact that you are unable to post code makes it doubly difficult as we have no way to know what’s going on with your code – and we certainly can’t write this for you.

Is using the existing Events List widget and setting it to display just one event, and perhaps customizing the related templates, a possibility instead?

[Barry]

I’m afraid I’m not familiar with Halsey Theme.

In the first instance though it would be worth basically running through our standard troubleshooting steps but keeping our plugins and your theme active and deactivating everything else (just in case there is a secondary conflict).

If that doesn’t resolve anything, could you post your System Information as provided in the Events > Help admin screen and also let me know if you are able to inspect the server error log / see anything of note in there?

Thanks!

[Barry]

Hi lifeincorona,

It depends what you’re comfortable with. Personally I would advise overriding and customizing the month/single-event.php template (see our Themer’s Guide for an overview of this process – link over on the right under Useful Resources) and simply removing the tooltip markup, which is identifiable as the section beginning:

<div id="tribe-events-tooltip-<?php echo $event_id; ?>" class="tribe-events-tooltip">

Not everyone is familiar or comfortable with templates containing HTML and PHP though which is why we sometimes propose alternative solutions. Does that help/clarify things at all?

[Barry]

Even if you can’t activate the license key (though try clearing it on our license key management page then re-entering it on your own site) it should cause any operational problems like you are describing.

Unfortunately however I cannot view the problem with your widgets as on visiting either of the URLs you mentioned I see an Access denied message.

Can you allow us access? Can you also confirm if deactivating all other plugins and switching to a default, unmodified theme such as Twenty Twelve resolves this? Last but not least, if you could post the contents of the System Information field (as provided in the Events > Help admin screen) that would be terrific.

Thanks – and apologies for any inconvenience this problem has caused you.

[Barry]

Hi Oliver,

That’s definitely not right and we will make a note to fix this up. Thanks for reporting – and thanks for your patience and support also as we correct these issues.

[Barry]

Hi jrucker, I just wanted to acknowledge instance that we have seen your thread. Fellow team member Chris is collating reports like this one and I’ll let him take things from here.

Thanks!

[Barry]

… Also, can you try adding this snippet to your theme’s functions.php file and see if that works as a temporary workaround while we dig into this?

Thanks again!

[Barry]

You’re absolutely right Tim, thanks for drawing this to our attention: we’ll get this on the bug tracker and will aim to resolve it as quickly as we can.

Thanks for your patience and support while we look into this.

[Barry]

Hi Nathan,

Can you confirm that no filters are set up / if there are can you try clearing them?

Are you also in a position to share your System Information as provided in the Events > Help admin screen?

Thanks!

[Author]

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