[Barry]

Happy it worked out 🙂

[Barry]

Hi!

Sorry for the confusion. If you created a custom tribe-events.css stylesheet it should go in your theme directory (not the Events Calendar PRO directory), for example:

wp-content/themes/{YOUR_THEME}/tribe-events/tribe-events.css

Similarly, a tribe-events-pro.css file should live in:

wp-content/themes/{YOUR_THEME}/tribe-events/pro/tribe-events-pro.css

Does that clarify things?

[Barry]

The plugin merges about 200 events at a time on average and I have to keep running the plugin over and over again.

Yep, unfortunately in a number of hosting environments it can time out and will need to be restarted – but it sounds like you’ve worked through most of the duplicates which is awesome 🙂

One thing I want to find out is if I upgrade the Event plugin 3.5.2 and activate the cleanup plugin, the same problem(creating numerous duplicates) will not happen again?

It should not. This was a one time issue that only surfaced in some hosting environments – it certainly shouldn’t become an ongoing problem that occurs each time you update and we’ll do our best to make sure of that 🙂

[Barry]

Ah, ok. Unfortunately there are definitely some compatibility issues with WPML.

We and they are both keen to work together to help resolve them … but, sadly, at this time there is not much we can offer in the short-term.

[Barry]

OK, unfortunately nothing obvious is jumping out there in relation to The Events Calendar/Events Calendar PRO but thanks for sharing. On this occasion, especially given Headway is not a theme where we can offer too much assistance, it may be worth speaking to the Headway team themselves (I’m guessing this doesn’t happen if you switch to a different theme?) or ultimately even consider using the services of a suitable freelance developer.

Sorry we can’t do more here.

[Barry]

Hi!

but when I see fron front end in relevant event or in (See all recurring event) its showing events with wrong dates.

I’m not sure if you made some changes, but certainly if I click through to the see all recurring events page it seems to be listing each instance correctly. Can you confirm there is still a problem here?

Is there any ways for front end in all day event select date for purchasing tickets.

So is this in relation to setting up tickets for recurring events? If so please note that recurring events are not supported by WooCommerce Tickets.

I hope that clarifies things but please let me know if you need more guidance 🙂

[Barry]

Looking in the changelog for Events Calendar PRO I wonder if the 3.3 release was the “culprit”, in which case you might try 3.2. However, I would stress we cannot provide support if you choose to downgrade your support (or at most can provide very limited support). Remember that you would also need to revert the core plugin (The Events Calendar) so that the versions match.

[Barry]

Ahh, I see. Well, anything’s possible 🙂

If you need to make more advanced changes though you might find it useful to leverage a library like this one (though unofficial and not supported) or even just borrow some code from it to use in your own solution.

Good luck!

[Barry]

Definitely, we’ll be here if you’ve got further questions (though it’s worth pointing out that for issues like this there may not be too much we can do beyond general pointers).

Thanks – and good luck 🙂

[Barry]

Where is the custom tribe-events.css file? Can’t find it.

You would need to create it as covered in the Themer’s Guide (and it looks like you have now done so – glad you got there 🙂 ).

Or , what should we change the following to, to make the thumbnail images be 200 in height without any cropping?

<?php echo tribe_event_featured_image( null, ‘medium’ ) ?>

Well, if you want to follow this approach then you would need to follow the steps detailed in my last reply (about changing the registered featured image sizes, or creating a new size and using that). Do bear in mind though that you might then need to adjust or remove some or all of your custom tribe-events.css rules if you decide to follow this approach.

Why is there not an option inside this plugin that we purchased for $65. It seems we pay 65 for this Events Calendar, now we have to pay someone who knows coding how to fix it and to make it display properly on our website.

I’m sorry you’re having a hard time here – that’s not our goal. However, there are already a wide range of options and settings and the reality is it simply isn’t practical to add a setting for every possible item that site owners might wish to customize (and, of course, that would lead to a highly complex and confusing admin environment).

I do think it’s a little unfair to suggest it doesn’t display properly if you don’t pay someone who knows coding to ‘fix’ it. Out of the box the presentation is generally well received (we see a lot of sites, including some by very technical devs/designers, and few have changed the default views substantially) and we’ve made some reasonable assumptions such as using the medium featured image size in list view that work in most cases.

That may not be the perfect fit you need here but at the same time if you want to take things to the next level, as it were, then yes – you do need to spend a little time researching how things work and making some (usually minor) code tweaks.

I hope that clarifies things (and as I don’t think there is too much more we can offer here I’ll go ahead and close this thread).

[Barry]

No problem 🙂

[Barry]

Hi Sam – as in this other thread I think running through our regular troubleshooting steps could shed some light on the problem. Can you test this out at the same time?

Thanks!

[Barry]

Well, it doesn’t only accept zip codes – it accepts all kinds of place names – but you could probably change the placeholder text to ‘Enter zipcode’ if you wished to effectively steer customers into just providing zips.

add_filter( 'tribe-events-bar-filters', 'change_location_filter_placeholder', 20 );

function change_location_filter_placeholder( $filters ) {
	if ( ! isset( $filters['tribe-bar-geoloc'] ) ) return $filters;
	$find = 'placeholder="Location"';
	$replace = 'placeholder="Enter zipcode"';
	$filters['tribe-bar-geoloc']['html'] = str_replace( $find, $replace, $filters['tribe-bar-geoloc']['html'] );
	return $filters;
}

You could try adding some code like this to your theme’s functions.php file to achieve this.

Does that help?

[Barry]

Hi! Check out the same plugin FAQ page linked to above 🙂

[Barry]

Excellent, glad you got there and thanks for sharing that solution 🙂

[Author]

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