Andras

Forum Replies Created

Viewing 15 posts - 4,936 through 4,950 (of 6,224 total)
  • Author
    Posts
  • in reply to: Phone field of event location too short #1195675
    Andras
    Keymaster

    Hi Torsten,

    I am glad to see you were able to figure it out, thanks for getting back.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Cheers,
    Andras

    Andras
    Keymaster

    Hello Kymiel,

    Thanks for reaching out! Wow, that is quite an opener for a topic. Let me try to help you out with your questions.

    If I understand correctly you have 2 issues, requests. Let’s go one at a time.

    They should be able to see in their ticket confirmation, which workshop they are registered for.

    Actually they should receive the submitted attendee information in their ticket email. If this is not the case, then try the plugin which is linked in this thread. There is also an explanation of the extra settings and where you can find them. Give it a try.

     

    So I would like to implement the bypass the view cart but not sure where this code should go.

    This should go in your active theme’s, preferably a child theme’s functions.php file.

    For creating a child theme I recommend reading the WordPress codex:
    https://codex.wordpress.org/Child_Themes

     

    I just want to customize the verbiage (in the ticketing section) of this current event page – not in a template.

    There are 2 ways for this. The first is the template override, which might be better to do if you have a lot of verbiage to add with designed sections. I think I would follow this route.

    The other possibility would be to use filters and actions, and adding snippets in your functions.php file. You can find generic info on these here: https://codex.wordpress.org/Plugin_API

     

    Let me know if this gets you started.

    Cheers,
    Andras

     

    Andras
    Keymaster

    Hi Mel,

    Thanks for going Pro and welcome to the forums!

    Although we don’t really provide support for customizations, I can help you get started.

    Most of what you want to do can be achieved with some CSS snippets, that you need to put into your theme’s style.css file. You can learn about css on several good websites, e.g. http://www.w3schools.com/css/default.asp

    For the next / prev the below gives you some basic random formatting:
    .tribe-events-nav-previous, .tribe-events-nav-next {
    background: grey none repeat scroll 0 0;
    border: 1px solid red;
    border-radius: 10px;
    padding: 10px;
    }
    .tribe-events-nav-next > a {
    color: #fff !important;
    }

     

    To remove “view as”:
    .tribe-bar-views-inner label {
    display: none !important;
    }

     

    To float it to the left:
    .tribe-bar-disabled {
    float: left !important;
    }

     

    To make the background white:
    .tribe-bar-views-inner, .tribe-bar-views-list a {
    background-color: #fff !important;
    }

     

    4. I would like to buy the event aggrigator… is there a discount code for TEC pro users?

    No, unfortunately there is not. But you will get a discount when you renew after a year. πŸ™‚

    I hope this helps you get started.

    Cheers,
    Andras

     

    in reply to: Start time does not appear for multi-day events – Bug? #1195329
    Andras
    Keymaster

    Hi Stacey,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. (Our support policy.) I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it regularly and other community members may also be able to help out.

    The Events Calendar

    If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

    https://theeventscalendar.com/support/forums/

    Thanks again!

    To get you started, check if there is an issue with a theme you are using, or some custom code in your functions.php file, maybe a conflicting plugin. Try reverting back to twentysixteen and see if you still have the issue.

    Cheers,
    Andras

    in reply to: Phone field of event location too short #1195326
    Andras
    Keymaster

    Hi Torsten,

    Thanks for using our plugins and welcome back!

    Where exactly would you like to change the length of the phone number fields? Could you send me a screenshot, that would help me better understand and would make it easier for me to help out.

    Also it would be great if you could share your system information. https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thanks and cheers,
    Andras

     

    in reply to: iCal Import Data Fail #1195322
    Andras
    Keymaster

    Hi Scott,

    Thanks for reaching out!

    I have checked, the bug related to this issue is already being worked on with highest priority. Although I cannot confirm a release date for the fix, if all goes according to plan it should come with our next Maintenance Release. Hang in there.

    I’m sorry I cannot give you better news at this time, but wanted to let you know that your issue report is not going unnoticed.

    Thanks for your patience!

    Cheers,
    Andras

    in reply to: Transfer of ticket sales to organizers #1195305
    Andras
    Keymaster

    Hello Thierry,

    Thanks for using our plugins and for reaching out!

    If I understand correctly, then you would like to be able to collect commission for community events posted by others.

    In general, the payment processing is not done by our plugin. We leave that to WooCommerce or the eCommerce plugin that you choose to use.

    I know that quite a lot of our users use PayPal Adaptive Payments for collecting commission. Here are 2 articles about that plugin:

    https://docs.woocommerce.com/document/paypal-adaptive-payments/

    http://ignitewoo.com/woocommerce-adaptive-payments-split-payments-parallel-payments-and-chained-payments/

    I hope this helps answer your question. Let me know if there’s anything else.

    Cheers,
    Andras

     

    in reply to: Title for Community Page not taking #1195231
    Andras
    Keymaster

    This reply is private.

    in reply to: Shortcode display says "no upcoming events" #1195227
    Andras
    Keymaster

    This reply is private.

    in reply to: Thursday before the 3rd Friday of the month #1195224
    Andras
    Keymaster

    You are very welcome! Happy to hear that solves it for you.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic in the forum and we will help you out.

    Good luck with your project!

    Cheers,
    Andras

    PS: If you like our plugin, and you didn’t yet do so πŸ™‚ we would be happy to receive a review in the wordpress.org repository. Thanks!
    https://wordpress.org/support/view/plugin-reviews/the-events-calendar

    PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. πŸ™‚ If you can spare a few words, that’s even better. Doublethanks!

     

    in reply to: Adding Field sets to Email Template and Order page #1195222
    Andras
    Keymaster

    Hello Chris,

    All the code needed is in the plugin I linked in above. Once activated you will see 3 extra options under Events > Settings > Tickets tab:

    Cloudup dcoqk0cuq14

    Make sure that the 2 checkboxes marked in the screenshot are checked in. The 1st adds the info to the email, the 3rd adds it to the orders-received page like this:

    Cloudup crucu2xcc5n

     

    If by any chance you would have the details twice in the email, then simply uncheck the 1st checkbox.

    Please test if this solves it for you and let me know. I’ll be waiting.

    Cheers,
    Andras

    in reply to: The filter bar closes after each selected element #1195219
    Andras
    Keymaster

    One more thing, does any of the events have that setting set? If no events yet use that new checkbox thing, then it will not show up in the filter bar, as there is nothing to filter with that yet. πŸ™‚

    A.

    in reply to: Tickets and Checkin #1195218
    Andras
    Keymaster

    Hi Jairo,

    Thanks for the feedback on that, I will relay the information to the webmaster of the demo site. Might be that the autocomplete order function of WooCommerce didn’t kick in. Sometimes it has glitches.

    Since you marked it resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic in the forum and we will help you out.

    Good luck with your project!

    Cheers,
    Andras

    PS: If you like our plugin, and you didn’t yet do so πŸ™‚ we would be happy to receive a review in the wordpress.org repository. Thanks!
    https://wordpress.org/support/view/plugin-reviews/the-events-calendar

    PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. πŸ™‚ If you can spare a few words, that’s even better. Doublethanks!

     

     

    in reply to: The filter bar closes after each selected element #1195215
    Andras
    Keymaster

    That extra field, after setting it up under Events > Settings > Additional fields tab did you also add it to your filters under Events > Settings > Filters tab?

    A.

    in reply to: The filter bar closes after each selected element #1195214
    Andras
    Keymaster

    Hello Conny,

    Regarding the first issue about the filter bar closing after each selection on mobile, that is how the filter bar works. Once a filter is checked it immediately reloads the page with the selected filters. You can then open the filter bar again and select additional filtering conditions. I checked your site on my mobile and it worked properly like that. If you check our demo site, this is how that works as well.

    As for your second issue with the checkboxes, could you please send me some screenshots of how that is set up, so I can take a look at it?

    Thanks,
    Andras

Viewing 15 posts - 4,936 through 4,950 (of 6,224 total)