How to customize the Ticketing Portion of a Single Event Page

[Kymiel Standifer]

I have read several threads and ultimately the issue stems from the user not running into multiple issues if the user wants to edit or updated the ticket information in the cart before proceeding to checkout while there is attendee information filled out on the single event page.

Here is my event page – http://www.naobidc.org/event/elevation-conference/

So from other forums I have seen a solution to bypass the cart – not a great workaround but it will have to do for now and I would like to update the single event page to put some type of warning message that once they proceed to checkout, attendee information can not be changed.

This unfortunately will create confusion once the user receives their ticket because it will never let the user know what the attendee information they provided and this is a huge issue because my event is for a conference and there are several workshops that a user can select from. They should be able to see in their ticket confirmation, which workshop they are registered for.

So I would like to implement the bypass the view cart but not sure where this code should go. I have gone through the themer’s guide and created a child theme with just a style.css and functions.php. However instructions given seem to imply that you duplicate the plugin files into your theme but not sure if this is the parent theme or child theme. Also the articles i’ve have seen are to change the template of a single event theme whereas I just want to customize the verbiage (in the ticketing section) of this current event page – not in a template. Please provide guidance. Not a coder but great at following clear instructions

Also want to be able to put a warning message to the users to either not the the back button or selections will not be editable after submitting the proceed to checkout button (kind of harsh to tell a customer this but trying to eliminate confusion)

Your immediate response would be great! I have read several threads and still have needed to submit this post so please don’t send a link to another post because the responses were confusing.

[Andras]

Hello Kymiel,

Thanks for reaching out! Wow, that is quite an opener for a topic. Let me try to help you out with your questions.

If I understand correctly you have 2 issues, requests. Let’s go one at a time.

They should be able to see in their ticket confirmation, which workshop they are registered for.

Actually they should receive the submitted attendee information in their ticket email. If this is not the case, then try the plugin which is linked in this thread. There is also an explanation of the extra settings and where you can find them. Give it a try.

 

So I would like to implement the bypass the view cart but not sure where this code should go.

This should go in your active theme’s, preferably a child theme’s functions.php file.

For creating a child theme I recommend reading the WordPress codex:
https://codex.wordpress.org/Child_Themes

 

I just want to customize the verbiage (in the ticketing section) of this current event page – not in a template.

There are 2 ways for this. The first is the template override, which might be better to do if you have a lot of verbiage to add with designed sections. I think I would follow this route.

The other possibility would be to use filters and actions, and adding snippets in your functions.php file. You can find generic info on these here: https://codex.wordpress.org/Plugin_API

 

Let me know if this gets you started.

Cheers,
Andras

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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