[Andras]

Hey Josh,

Thanks for bringing this to our attention. I will ticket is and will let our developers know.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.

If you have any new questions or issues please create a new ticket and we’ll help you out.

Thanks and cheers,
Andras

[Andras]

One more thing that might help:

Also the week view is having the same issue.

Both month and week view, when clicking on “next >” will make a call to admin-ajax.php and it looks like the response never arrives. Can you please ask your provider if they could check into this?

Also in your system information I see a “max_execution_time = 0”. The default is usually 30, and sometimes even more helps.

Cheers,
Andras

[Andras]

Hello Gary,

Jaime is out currently so I’m taking over.

I’m really sorry about this issue with the month view you are experiencing. I understand how frustrating this must be for you, especially after paying money for it.

Rest assured, we are here to help you get this resolved.

Why does a $149 plugin with the most up to date version not perform?

That is a just question. Our developers are doing their best to ship a calendar without any bugs and works well and fast in all kinds of environments. Unfortunately this is an impossible task due to the number of different environments, hosting providers, system setups etc.

Performance can also depends on a lot of different factors. If interested, you can read more about that here:

• https://theeventscalendar.com/knowledgebase/performance-considerations/

To find the source of the issue first we need to rule out any interference by other plugins or the theme. For this reason please go through our conflict testing guide. Let me know what you find.

Looking forward to getting this sorted with you.

Cheers,
Andras

 

[Andras]

Hi Manuel,

Since this is resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

[Andras]

Hi Ram,

We are unfortunately unable to provide support through our Pre-Sales forum channel, but you can head over to The Events Calendar WordPress.org support forums for assistance and answers.

If you have a PRO license, you can log into your account and get assistance through the PRO forums. If you need to reset your password, you can do so here. This will send an email to the account used when you initially registered for the support forums.

To get you started…

I believe there is no way to override that class.

But you could hook into the following action:

[code language=”php”]do_action( ‘tribe_events_unlink_post’, $target_post_id, $subject_post_id );[/code]

So you would need to add something like this in your functions.php file:

[code language=”php”]
add_action( ‘tribe_events_unlink_post’, ‘my_action’ );

function my_action( $target_post_id, $subject_post_id ) {
//do stuff here
}
[/code]

Cheers,
Andras

[Andras]

Hey Chris,

This thread might have the answer for your questions:

• https://theeventscalendar.com/support/forums/topic/default-category-for-community-events/

Let me know if that works out for you as well.

Cheers,
Andras

[Andras]

Hi,

Thanks for reaching out!

This can be a bit tricky to set up. Let me share with you what I know.

Log into Google Could Platform.

Go to APIs & Services and select Maps JavaScript API.

Near the top you should see 3 tabs: Metrics, Quotas, Credentials.

Go to Quotas and make sure that your “Max loads per day” is set to unlimited.

As far as I know you can only set it to unlimited if you have a payment method assigned to it.

Now go to the Credentials tab where you should see your API key(s). Click on the one in question.

Under ‘Application restrictions’ select ‘None’.

Check if you have any restrictions under API restrictions, and make sure there are none there too.

Hope this helps, let me know.

Cheers,
Andras

 

[Andras]

Hey Steve,

That is a great question there.

There is no built-in busy/public feature in our plugins, but it could be done with some custom development and template override.

For template overrides check out our Themer’s Guide – https://theeventscalendar.com/knowledgebase/themers-guide/

For the month view I would create an override for this file:

wp-content/plugins/the-events-calendar/src/views/month/single-event.php

For signaling busy/free you could either use a custom field or a category.

Then, in the above file (in the template override) you can do a check if the event has the specific custom field and value or if it is in the specific category and based on that either display the event title or just “Busy”.

You can create template overrides for the other views as well, if needed.

Does this help you get started?

Andras

[Andras]

Hi ghrahams,

Thanks for reaching out!

I’m sorry to hear about this issue with Advanced Post Manager. Let me try to help you with this.

I’m sorry for the unexpectedly long waiting time. We have been receiving an unusually high number of requests in our helpdesk. Our team is doing it’s best to reply to every thread in a timely manner.

The slow response time is also influenced by the weekend, when we don’t work, and some outages due to Labor Day.

Thanks for the screencast! That really helped a lot to understand the issue and to help me recreate it.

I ran a quick check on one of my test sites and APM does filter well for me.

Could you please do a conflict test to see if any of the plugins or your theme are maybe interfering somehow?

Also, if you could share with me a full database dump then I could run some tests on my side.

Cheers,
Andras

[Andras]

Hey Mike,

Thanks for reaching out!

Our base plugin, The Events Calendar does have the list view, and with the Events Calendar PRO add-on you can have a map view.

However, the map will not show you venues and halls, but it will show you the events with their locations. In short: it’s a map of events, not a map of venues.

We do not have geolocation in our plugins, but sounds like a good idea. If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

Let me know if you have further questions.

Cheers,
Andras

[Andras]

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

[Andras]

Hi redsekcuritas,

Thanks for reaching out!

Our plugins / Event Aggregator does not push events to Facebook or anywhere else. It can only import events. So if you create an event with The Events Calendar, that doesn’t get pushed to Facebook by The Events Calendar / EA.

There might be a 3rd-party solution that does that for you.

Do you have any imports set up that would import events from Facebook?

What I can imagine happening is:

• The event gets created on Facebook
• your site imports that
• some 3rd party solution pushes that to Facebook
• your site imports that newly pushed event

And you end up with duplicates.

If you can, please share your system information with me in a private reply.

Cheers,
Andras

 

[Andras]

For the recurring events you will need Events Calendar PRO.

Individual plugins shouldn’t just stop working.

You are absolutely right about that, and individual plugins do keep working. Events Calendar PRO and Community Events are not individual plugins though, they are add-ons or extensions to The Events Calendar.

However, if you update PRO to get the recurring event functionality working, but you leave Community Events on an old version, then recurring events might not work for Community Events.

They might as well, depending on the changes that were since done.

Let me give you an example. A while back we have switched our ‘regular’ dropdowns to Select2 for a better user experience. If we only did that in The Events Calendar, then none of the add-ons would work any more.

If you want to stay at an older version of all omitting any and all updates, you can do that. Then it’s also recommended to keep The Events Calendar “on the same level”, a version that corresponds with the release date of the PRO version. Additionally you would need to give up on support.

A.

[Andras]

Hi Kayvon,

Could you share with me a full database dump? I would like to fire that up locally so I can do some investigation.

Thanks!

A.

[Andras]

Thanks Nick! We are investigating the issue. Will let you know as soon as we have something.

A.

[Author]

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