Andras

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Viewing 15 posts - 346 through 360 (of 6,224 total)
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  • Andras
    Keymaster

    This reply is private.

    in reply to: Custom Time field in Month view repeats #1613891
    Andras
    Keymaster

    Hi,
    Thanks, that made it easier.

    After some tinkering this is how you can fix it:

    At the beginning of the file declare the post id as well, like:

    $post_id = $post->ID;

    Then adjust your code a bit:

    [code language=”php”]
    <?php
    if ( ! tribe_event_is_all_day( $post_id ) ) {
    echo tribe_get_start_date( $post_id, false, ‘g:ia’ );
    }
    ?>
    [/code]

    This worked for me.
    Let me know if it also does the trick for you.

    Cheers,
    Andras

    in reply to: Sidebar in Event page #1613452
    Andras
    Keymaster

    Hi,

    Go to Events > Settings > Display tab and try to set the “Events Template” setting to “Default Page Template”.

    If your default pages have a sidebar, this should also add it to your calendar pages.

    Let me know if this does the trick.

    Grüsse,
    Andras

    in reply to: Bundle Renewal Cost #1613440
    Andras
    Keymaster

    Hi Casey,

    Thanks for using our plugins and for reaching out to us!

    At the moment the most cost effective would be to renew your Community Events license through your License keys page, and re-purchase the bundle from it’s product page.

    For the products in the bundle you will receive new license keys. If you don’t want to change the license keys then you can reach out to use here in the help desk and we’ll make the change to the old ones.

    (We know this is a bit cumbersome, we are already working on a better solution for this.)

    Let me know if you have any further questions.

    Cheers,
    Andras

    in reply to: Geolocation on Events Pro Calendar #1613425
    Andras
    Keymaster

    It means that if you enter a venue with its proper address, then the plugin will automatically geolocate it and will put it on the map. It will not show the distance from your current position out of the box.

    A.

     

    in reply to: Complete event ticket and Events Calendar failure! #1612877
    Andras
    Keymaster

    Hi Sarah,

    Happy to hear your found the source of the issue!

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

    Cheers,
    Andras

    in reply to: List view not decreasing ticket number #1612875
    Andras
    Keymaster

    Hi Will,

    Happy to hear your found the source of the issue!

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

    Cheers,
    Andras

    in reply to: Using Post settings like featured posts and Post Categories #1612855
    Andras
    Keymaster

    Hi Holger,

    Thanks for reaching out!

    How far did you get in implementing that snippet? Do you get any error messages?

    Once you have that snippet in your functions.php file and edit an event, you will see to Category meta boxes on the right side: https://dl.dropbox.com/s/uoiaheymd31mezt/shot_180904_131927.jpg

    They might not be right below each other. Do you see them both?

    The other function I need is, to show the event in my featured post slider. How could I handle this?

    this essentially looks like a custom development task and so is outside of our stated scope of support.

    With that being said, we’d love to help point you in the right direction.

    If you’d prefer not to tackle this customization on your own, we may be able to assist you further. We do need to prioritize support requests from other customers at this time but I’ll certainly flag this with the team and – although we can’t make any promises – if we have time and space to come back and help, we’ll be happy to do so.  Please let us know if you’d like to go this route so that you can be added to this queue.

    If you urgently need help with this, however, you may instead wish to consider working with a suitably skilled developer or designer who can offer the additional level of support you require.

    Thanks and cheers,
    Andras

    in reply to: Offline scan app / QR Code links change #1612849
    Andras
    Keymaster

    Hi Stéphane,

    Thanks for getting in touch!

    That is some great solution you have worked out there. I’m sorry to hear that an update was interfering with it.

    Unfortunately updates sometimes are necessary, and they cannot be always made backwards compatible, especially since we are not aware of all use cases.

    You should be able to tap into the URL through the following filter:

    apply_filters( 'tribe_tickets_plus_qr_handle_redirects', $url, $event_id, $ticket_id, $user_had_access );

    Does this help? Let me know.

    Andras

     

    in reply to: Single filter #1612841
    Andras
    Keymaster

    Hey ptsweb,

    Thanks for reaching out!

    Go to Events > Settings > Filters tab, disable all filters that you don’t need.

    Open the Event Category filter and change it to ‘Checkboxes’.

    This is how it looks like: https://dl.dropbox.com/s/w80kqeqwfcbjrk2/shot_180904_125603.jpg&#8221;

    Let me know if this helps.

    Cheers,
    Andras

    in reply to: Gutenberg compatibility #1612840
    Andras
    Keymaster

    Hey Jerry,

    Thanks for getting in touch.

    I just tested this on a fresh install with recent WP, and the following plugins only: Gutenberg, TEC, PRO, Gutenberg Extension

    It all seems to work fine on my side.

    The current version of the extension is 0.2.7-alpha, I see you are using a somewhat older version. I recommend to grab the newest from the extension page and check with that.

    If that doesn’t fix it… I see you have a whole list of plugins on your site. Would you be able to do a conflict test to find out if any of those are interfering with this?

    Thanks and cheers,
    Andras

    in reply to: Display of option to buy ticket on Events Calendar #1612834
    Andras
    Keymaster

    Hello Anaiis,

    Thanks for reaching out!

    I would be happy to guide you through the path of setting up tickets for an event.

    I suppose The Events Calendar, Event Tickets, Event Tickets Plus and WooCommerce are all installed and activated.

    You probably also have created an event.

    If that’s all done then this guide describes the process of creating tickets.

    I will give you a short rundown nonetheless.

    Open the event for editing. Make sure the event is in the future.

    Scroll down until you see the ‘Tickets’ section, which should look like this: https://theeventscalendar.com/content/uploads/2017/11/1_Tickets_Metabox_Buttons.png

    Click on the ‘Settings’ button on the right and make sure that WooCommerce is selected there, and click save.

    Click on the ‘+ New Ticket’ button. Fill out the fields:

    • Type: this will be the name of your ticket
    • Price
    • Capacity: this is the stock

    Click on the ‘Advanced label’ and fill out the description and set up a start / end sale date to your liking.

    Click on ‘Save Ticket’ and you should be all set.

    If you check on the front-end your event should already have a ticket available for sale.

    Let me know how you fare and if you need any further assistance.

    Cheers,
    Andras

    in reply to: Custom Time field in Month view repeats #1612832
    Andras
    Keymaster

    Hi Jason,

    Thanks for reaching out!

    I haven’t been able to pinpoint the issue on your site.

    Could you share with me a URL where the issue is visible? A screenshot with some markup would also be very helpful.

    Thanks and cheers,
    Andras

    in reply to: How do I remove html from event fields #1612823
    Andras
    Keymaster

    Hey matthisco,

    You could try the strip_tags() php function.

    https://www.w3schools.com/php/func_string_strip_tags.asp

    Let me know if this helps.

    Cheers,
    Andras

    in reply to: Missing argument 2 for time_modify_dates(), called in #1612817
    Andras
    Keymaster

    This reply is private.

Viewing 15 posts - 346 through 360 (of 6,224 total)