Complete event ticket and Events Calendar failure!

[Sarah Lewis-Hammond]

Hello. People buying tickets on my site aren’t being added to the attendee lists or getting the ticket emails that ETP used to send. Help! I’ve got a whole bunch of people booked on events but have no idea who is doing what.

Thanks

[Sarah Lewis-Hammond]

Ignore this. Turns out that during the last update the ‘When should attendee records be generated?’ and ‘When should tickets be emailed to customers?’ were unchecked ?

[Andras]

Hi Sarah,

Happy to hear your found the source of the issue!

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

[Author]

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