Display of option to buy ticket on Events Calendar

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  • Author
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  • #1611489
    anaiis
    Participant

    Woocommmerce
    product is listed in inventory (virtual)

    no shortcode to “input” option for buying ticket.

    Followed all your “setting” instructions.
    Your video tutorial page doesn’t match what is showing inside my website.

    So, how does someone click on a calendar listing and just buy a ticket. Seems pretty simple, should be straightforward,
    but it’s not happening yet ……Bummer.

    Thanks,
    Anaiis Salles

    #1612834
    Andras
    Keymaster

    Hello Anaiis,

    Thanks for reaching out!

    I would be happy to guide you through the path of setting up tickets for an event.

    I suppose The Events Calendar, Event Tickets, Event Tickets Plus and WooCommerce are all installed and activated.

    You probably also have created an event.

    If that’s all done then this guide describes the process of creating tickets.

    I will give you a short rundown nonetheless.

    Open the event for editing. Make sure the event is in the future.

    Scroll down until you see the ‘Tickets’ section, which should look like this: https://theeventscalendar.com/content/uploads/2017/11/1_Tickets_Metabox_Buttons.png

    Click on the ‘Settings’ button on the right and make sure that WooCommerce is selected there, and click save.

    Click on the ‘+ New Ticket’ button. Fill out the fields:

    • Type: this will be the name of your ticket
    • Price
    • Capacity: this is the stock

    Click on the ‘Advanced label’ and fill out the description and set up a start / end sale date to your liking.

    Click on ‘Save Ticket’ and you should be all set.

    If you check on the front-end your event should already have a ticket available for sale.

    Let me know how you fare and if you need any further assistance.

    Cheers,
    Andras

    #1613517
    anaiis
    Participant

    Hi Andras
    Thanks for your response.
    Here’s a screenshot of how our “ticketed” — RSVP option — event listing
    appears on our Events Calendar. As you can see there is no “”””click action
    to take with regard to getting a ticket. No short code. Nothing.

    page link (Events Calendar): http://www.sourced.life/membership/events/

    I’ve followed your guidance to the letter and the event is in our
    woocommerce inventory as a product.
    You’ll see in the screenshot that I added our zoom event registration link,
    but I didn’t need to pay for an add-on to have this be the link our members
    use to get access to either a free or paid event.

    What do you suggest? Or, if this isn’t going to work for us, I would like
    an $89 refund, pls.

    #1613917
    Andras
    Keymaster

    Hi Anaiis,

    Unfortunately your screenshots didn’t come through. If you sent them as an email attachment, then they got discarded.

    I would kindly like to ask you to upload them directly to the helpdesk thread.

    Thanks,

    Andras

    #1613922
    Andras
    Keymaster

    This reply is private.

    #1632251
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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