Filtering using Advanced Post Manager is not functioning.

[ghrahams]

I’m all updated…

I can’t get the filter function in the back end to work… it makes it impossible to find an event. In addition… I have about 125 recurring weekly events… every time the time changes they change an hour… it’s maddening I can’t find a way to get them to stay fixed.

i’m not going to deactivate my theme to check if it’s the problem…

Screencast of issue:

[ghrahams]

Trying to get assistance on this… I would really like to start editing my events – but this is a huge limitation. It’s challenging paying for the product and waiting days for product support.

[Andras]

Hi ghrahams,

Thanks for reaching out!

I’m sorry to hear about this issue with Advanced Post Manager. Let me try to help you with this.

I’m sorry for the unexpectedly long waiting time. We have been receiving an unusually high number of requests in our helpdesk. Our team is doing it’s best to reply to every thread in a timely manner.

The slow response time is also influenced by the weekend, when we don’t work, and some outages due to Labor Day.

Thanks for the screencast! That really helped a lot to understand the issue and to help me recreate it.

I ran a quick check on one of my test sites and APM does filter well for me.

Could you please do a conflict test to see if any of the plugins or your theme are maybe interfering somehow?

Also, if you could share with me a full database dump then I could run some tests on my side.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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