[Andras]

This reply is private.

[Andras]

Hi Nick,

Happy to hear the imports ran all the way! That’s a step forward.

The scheduled imports run based on a cronjob, which needs a visit to the site to kick in. If there were no visitors to your site for a day or more, then the cronjobs and thus the scheduled imports don’t run.

Did any of the imports run automatically over the weekend by any chance?

Andras

[Andras]

This reply is private.

[Andras]

Hi John,

Sorry, I was out most of last week so didn’t get to it.

I tested the scenario and it should work as following.

You got 2 sites, site A and site B.

Set up a scheduled import on site B with the url of site A. This will import either all or the selected events from site A.

Then set up the scheduled import on site A with the url of site B. This will again import either all or the selected events from site B. Note that the original site A events will be duplicated this time.

Now you will have to click on “Hide & Ignore” on these duplicate events. Note, not the original ones, but the duplicates. You should be able to decide based on publication date. The newer publication date is the imported duplicate, that needs to be “Hide & Ignore”-d.

After this those events will not be duplicated any more. However, if you add a new event to site A, then after re-importing that will be duplicated, so you will need to H&I that as well.

I hope my explanation is clear. 🙂 Let me know if you have any questions.

Cheers,
Andras

[Andras]

Hi Chuck,

So if you have this in place in the month/single-event.php

$venue = array();
$getvenue = tribe_get_venue();
$venue['venue'] = $getvenue;

and

<span class="pl-e">data-tribejson</span>=<span class="pl-s"><span class="pl-pds">'</span><span class="pl-pse"><?php</span><span class="pl-s1"> <span class="pl-c1">echo</span> tribe_events_template_data( <span class="pl-smi">$post</span>, <span class="pl-smi">$venue</span> ); </span><span class="pl-pse"><span class="pl-s1">?</span>></span><span class="pl-pds">'</span></span>

then all you need is

[[=venue]]

in your month/tooltip.php file at the place where you want to show it.

I tested it now and it works.

Let me know where you get stuck.

Cheers,
Andras

[Andras]

Hey Steffen,

I just re-ran an import now with good results.

Did you try to run an import since last time? What are the results?

Andras

[Andras]

Hi Mark,

Yes, the issue is absolutely clear, thanks for the detailed explanations.

I have ticketed the bug we have found (with high priority) and hopefully it is going to be assigned to a developer soon to get it fixed. And I hope that will fix your duplication issue as well.

I just want to add a note here to be transparent and I wouldn’t want you to have the wrong expectations. When the bug is fixed, then most likely the repeating events of the Google Calendar are still going to be imported as separate single events and <span style=”text-decoration: underline;”>not</span> as a recurring event series. And thus you will need to set up the image separately for all of the instances.

If that will be the case then this plugin might be useful to you, most probably the premium version.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released. If you have any new questions or issues please create a new ticket and we’ll be happy to help you out.

Thanks and cheers,
Andras

[Andras]

Sure thing Veronica.

I’ll keep this topic open for now, so you or the developer can get back in touch with us if needed.

If there is no activity on this thread for 3-4 weeks then it will be automatically closed. In this case just simply open a new thread with the details of your issue.

Good luck with your project!

Cheers,
Andras

[Andras]

Hi Vuk,

Thanks for the extra debugging and info.

Since it looks like that the issue comes from the theme you are using I would first recommend you to try to get in touch with the theme authors and see if they can help you find a fix for this.

Let me know how you end up and if you need more help.

Cheers,
Andras

[Andras]

Hi Jim,

I’m very happy to hear this fixed it for you as well.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Good luck with your project!

Cheers,
Andras

[Andras]

Hi Mike, I’m super stoked to hear the fix works! Thanks for reporting back.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Good luck with your project!

Cheers,
Andras

[Andras]

Hello Alan,

Sorry for the radio silence, I was out most of last week. Meanwhile the scheduled imports were running though.

I set up 5 of your feeds with an hourly import. They started importing and some failed, some succeeded. The failures can mostly be accounted to me running out of the daily import limit of 100 imports. 5 feeds 24 times a day is a bit more than 100. :o) However, even the ones that failed in the past did succeed later on, usually the next day.

Here is the history of the past week: https://cloudup.com/cW_ANwsFJPT

So everything should be fine with the feeds, they are importing properly.

What is your experience of the past week? Still experiencing any issues?

Andras

[Andras]

Hello Uwe,

Thanks for hanging in there.

I had couple discussions on this topic as someone else also flagged a similar issue.

The long query looks like it is coming from a page with filter bar and lots of filters active.

Why this can perform poorly is partly related to how many posts you have in the wp_posts table, and what sort of hosting resources are available to you.

If so many filters are being used (many choices are clicked) then a complex query like you posted needs to run, there is no way out of that. Developing a fix for that (it’s not really broken though, right?) would require changing our whole plugin ecosystem and major refactoring. (Still, the long query would need to run.)

At the moment all I can give you is a couple of suggestions to remedy the issue:

• reduce the number of filters
• reduce the number of options in the filters
• change the filters from autocomplete and checkbox to dropdown to allow only one selection in a filter, not multiple
• limit the number of options the user can choose from a dropdown (needs custom coding)
• and of course getting more server resources

I understand that these suggestions might be somewhat limiting the functionality of the website or have cost implications, but unfortunately this is all I can do at the moment, I’m really sorry.

I do hope this helps somewhat and of course if you have further questions, don’t hesitate to reach out.

Cheers,
Andras

[Andras]

Hi Mark,

At this time importing recurring events is not fully supported. As it is stated on our Event Aggregator page it “can import recurring events, once imported they will become standalone, single events—rather than a connected series of events.”

However, duplication shouldn’t happen.

And while I was testing your case I stumbled upon a bug which might be influencing this as well.

When you import a repeating event from Google Calendar, it looks like as if it would import it as recurring, but it’s bugged. So you will need to break up that recurrence on your WordPress site. You can do that by clicking on “Edit single” on the recurrences. (Screenshot) This will break up the recurrence so you can edit the events one by one, however, when you do the next import these will be duplicated.

If you only open the first event for editing (or you click on “Edit All”) and then you save the event, then the recurrences disappear.

I’m sorry if this doesn’t make much sense to you, no worries. Please give me some to investigate more and I’ll get back to you. Thanks for your patience!

Cheers,
Andras

[Andras]

Christopher, you are right. I knew this wrong, I apologize.

I checked and indeed this is a bug of the plugin. We have a ticket on this with high priority and will add your thread to it as well. I will also flag it so it gets more attention for a faster fix.

Since your other issue is solved and this is waiting for a fix I’ll set the status of this ticket to “pending fix” and we will update it once the fix is released.
If you have any new questions or issues please create a new ticket and we’ll be happy to help.

Thanks and cheers,
Andras

 

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