[Andras]

You’re very welcome!

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Cheers,
Andras

[Andras]

Sure thing Vuk! I’ll keep you posted.

Thanks for opening a new ticket with the other questions. Helps us keep things clean and organized. We’ll answer it as soon as possible. Thanks for your patience!

Cheers,
Andras

[Andras]

Hello RMP,

Thank you for your interest in our plugins!

I’d be happy to answer your questions.

Although I haven’t seen a scenario you described and I haven’t tested it, it should be doable with the combination of The Events Calendar, Events Calendar PRO, Event Tickets, Event Tickets Plus plugins, and some customization work.

Here is my approach:

• When creating an event there is an “Event website” field. Put there the private link.
• Override the single-event template file so that it doesn’t show this link on the website.
• Override the ticket email template file to adjust your text and to include the private link (pulled from the database).

Accessing the webinar I guess is already handled outside our plugin.

 

Using the editor, is it possible to have full control of email content by entering a subject and adding, deleting and reordering the fields/labels I want specified in Ticket Fields, and in consequence add the specific link to the webinar, for each different event.

No, unfortunately that is not possible out of the box. We have a template file which has most of the content and the event and ticket data is pulled from the database. But there is no fee-edit possibility. You can do a template override to include less or more data from the database.

This could be achievable with some customization work.

Will each event contain his own mail with his own link for that event, that I could configure?

Yes, each event “has its own mail”. Here is how a default email looks like.

Configuration would be creating a template override (bit of html and php needed).

Plus, as event tickets works with woocommerce, will it work with multliple vendors plugin or WC vendors plugin, in order to pay commissions for exemple for two different teachers that will host the webinar?

Tickets are created as simple WooCommerce products and WooCommerce is handling the payment gateway connections, so whatever works with WooCommerce works with us as well.

I hope these answer your questions. If there is anything else that needs clarification or came up since, then let me know, I’d be happy to help.

Cheers,
Andras

[Andras]

Hello again Karoliina,

Those “built in” stings you should be able to translate with the help of the .po translation files. You can find them for example in wp-content/plugins/the-events-calendar/lang folder.

You can edit them with a software like PoEdit or a plugin like Loco Translate.

Note, the best place for the .po / .mo files is the wp-content/languages/plugins folder, because there they will not be overwritten with a plugin update.

I hope this helps you solve this. Let me know if you have any more questions on this topic.

Cheers,
Andras

 

[Andras]

Hello again Miroslav,

Unfortunately there is no specific selector for “today’s date”. You would need some calculations and possibly javascript to get that done. Something like this:

• Today’s date: 9th
• What is the first day of the month: June 1 is Thursday
• So there are 4 days in that week (Thu, Fri, Sat, Sun)
• 2nd week starts with 5th, third week starts with 12th etc.
• So in which row would 9 be: June 9 is in row #2
• Which column would 9 be: it’s a Friday, so column #5
• And then you can do the css like this:

.datepicker-days table tr:nth-child(2) td:nth-child(5) {
color: red;
}

That’s a rough approach, but that’s about how much I can help with this. We are limited in supporting and developing customization requests.

Hope it gets you started.

Cheers,
Andras

[Andras]

Hello Bjrn,

Thanks for reaching out to us with your question.

While we don’t provide any possibility to push event from Facebook to other sites, with Event Aggregator you can set up scheduled imports which will then import events from Facebook to your WordPress based site and The Events Calendar.

Here is a guide to get you started on the imports.

Does that help? In case you have any more questions, I’m here to answer them for you.

Cheers,
Andras

[Andras]

You’re welcome.

I will leave this topic”pending fix” and we will update it once the fix is released.

If you have any new questions or issues please create a new ticket and we’ll be happy to help.

Thanks and cheers,
Andras

[Andras]

Yes, it is possible. Most CPanel type hosting environments provide a UI to set this up.

Here’s a nice article that might help you set it up, though it requires that you have shell access. Possibly your provider can help with that as well.

Properly Setting Up WordPress Cron Jobs

And here’s another one:

Using a Real WordPress Cron Job for Increased Reliability

Let me know if this helps.

Cheers,
Andras

[Andras]

Hello Nick,

I’m really sorry that the troubles don’t seem to end. I just want to assure you that I’m going with you all the way, and will do my best to help you get this fixed, and your site working properly.

 

Now my imports are disappearing and there is very limited history. I had five imports that I created and only 2 remain. They just disappeared.

I can think of several options here:

• You wanted to set up a scheduled import, but by mistake you just did a normal import.
• You have a plugin that cleans up old posts or something and is accidentally killing the import record posts
• Our plugin has a major fault

If you can share the urls you are trying to import I can test if I can set them up and if they run.

 

Also history only shows 2 runs of the import. It should have days of history. They have all disappeared.

This depends. When you delete a scheduled import, then all of its history is deleted as well. So if you deleted all scheduled imports, then you should see a blank history page.

One other note, once you manage to set up the scheduled imports, and if they don’t want to run automatically, then try both

define( 'ALTERNATE_WP_CRON', true );

and

define( 'ALTERNATE_WP_CRON', false );

in wp-config.php

Let me know what results you get. I’m anxiously waiting.

Cheers,
Andras

[Andras]

Thanks for getting back to me on that.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released for the location search with the shortcodes.

If you have any new questions or issues please create a new ticket and we’ll be happy to help.

Thanks and cheers,
Andras

[Andras]

Okay, I got confirmation that the cleaned up events showing up as exclusions is a bug.

Already filed a bugticket for this, but for the moment I cannot give you any date when that’s going to be fixed. If you need it, I can maybe figure out a manual workaround (deleting those entries from the database in bulk). Other than that, setting the cleanup date to a longer period should help.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released. If you have any new questions or issues please create a new ticket and we’ll be happy to help.

Thanks and cheers,
Andras

[Andras]

Hello again,

Although I didn’t manage to talk to a developer yet, it looks like the exclusions are intentional.

I see that this is your setup: Events > Settings > General > Clean up recurring events after 1 month

That means that if you have a recurring event starting April 9 going till the end of the world, then all the recurrences from April 9 until 1-month-ago-from-today (May 9) will need to be cleaned up.

This cleanup is done in a way that the past dates will be added as exclusions and will not show up on the calendar any more. The fact that they don’t show up is quite logical as the setting says “clean everything up which is older than on month, I don’t want to see them”.

The fact that they show up as exclusions, I still need to get confirmation on that. This might be a bug.

So if you want all your event instances to show up, even the older ones, then you need to set the cleanup to a high number of months.

I hope this gives a bit of clarity. Do let me know if you have any more questions.

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

Hey Martin,

That’s an interesting behavior, as the recurring events should stay as they are, even when a recurrence is over. They shouldn’t be added to the exclusion list.

The deletion indeed should occur after a month. I’m now thinking that maybe instead of deletion they get added to the exclusion. But that’s only a wild guess. I will try to test that and ask some devs about it, because if this is what happens, that’s new.

I’ll keep you posted and please also let me know if you have some news.

Cheers,
Andras

[Andras]

Hello again Christopher,

I checked your calendar, specifically Ohanafit Plus, and the last event for that is on August 18th. There are no Ohanafit events after that set up, that is why they don’t show up in September.

The “5 months ahead” setting your client is referring to can be found under Events > Settings > General tab > Create recurring events in advance for X months. If you change this to prolong event creation, that will not automatically prolong the existing recurring events. You need to at least open them for editing and click on update so the events can be created (or deleted if you shorten the period). I believe this could be the issue / solution to the problem.

If you are still having issues with this, then please send me a screenshot of a sample event, how the recurrence is set up, and a most recent system information. Please also make sure that you have the most recent versions of our plugins.

Cheers,
Andras

[Author]

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