[Andras]

Hello Kieran,

Thanks for using our plugins and welcome to the forums!

Sorry about this issue with Eventbrite.

In case you didn’t do so yet, please go through our Eventbrite New User Primer and this article explaining how to create tickets. This is just to make sure we are starting from the same page. 🙂

Can you share with me the details of the event you are trying to create? Maybe a screenshot of the event details? Then I can try to check if I bump into any issue on my test site.

Thanks and cheers,
Andras

 

[Andras]

Hallo Arne,

Thanks for sharing the feeds. I have done some testing and can confirm this issue exists.

We also have a bugticket on file for this, I added your thread to it and increased the priority of the ticket. At the moment I cannot say yet when this will be fixed but I will flag it to the developers as well.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released. In case we’re silent for too long feel free to ping me here and ask for an update.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks for your patience!

Cheers,
Andras

[Andras]

Hey ccisatnu,

Thanks for letting us know. I’m happy to hear the issue got solved with the hotfix.

Since the issue is resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic in the forum and we will help you out.

Cheers,
Andras

PS: If you like our plugin, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Andras]

Hey Toby,

Thanks for clarifying. So if I understand correctly you would like to access calendar, event and ticket data, which is managed by our plugins.

We don’t have an API or XML export, but you should be able to access all the details through the database. With some custom development you should be able to create the required XML structure from the data.

Though this might not be the answer you were hoping for, I hope I understood your question correctly. Is this it?

Andras

[Andras]

Hello John,

You will need to dig into the code of the Display Avatars plugin.

If you add this line to wp-content\plugins\display-avatars\wp-display-avatars.php:

if ( tribe_is_event_query() ) return $text;

like this:

function displayPostAuthor($text = null) {
if (!in_the_loop()) return $text;
if (is_page()) return $text;
if ( tribe_is_event_query() ) return $text;

That should remove the avatars from the pages where events are present. Note though that if the Display Avatars plugin ever gets updated, this modification will be lost.

Since the Display Avatars plugin is a third party plugin we cannot provide support for it. If you need further enhancements, then I suggest you to get in touch with the plugin author.

Let me know if that solves it for you.

Cheers,
Andras

[Andras]

Hey Laura,

Stoked to hear the issue got solved.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic in the forum and we will help you out.

Cheers,
Andras

PS: If you like our plugin, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Andras]

Hey Toby,

Thanks for getting in touch!

I’m not quite sure what you mean.

At the moment we provide read-only REST API support for The Events Calendar, but not for Event Tickets / Event Tickets Plus.

If you can give me more details on what you would like to achieve I might be able to help you further.

Cheers,
Andras

[Andras]

Grüss dich,

Thanks for going Pro and welcome to the forums!

I’m sorry to say we are limited in supporting and doing customization like the above. I believe that would require some major coding work.

Still, I would like to recommend the following article for reading:

Importing Data from a CSV File

and would like to point out the following paragraph which might be of help to you:

“If you are planning to import venue and organizer information with your events, then you will need to import the CSV file for those venues and organizers before importing events. This will ensure that the data for both venues and organizers is available so Event Aggregator knows what information to associate with an event when it is imported.”

In case you still would like to have a custom solution developed, then I can share with you this list of freelance developers who might be able to help you. They are well known names in the community and are not affiliated with us.

Please let me know if this helps of if you have any further questions.

Cheers,
Andras

[Andras]

Hello Arne,

Thanks for using our plugins and welcome to the forums!

I’m sorry about this issue you are having with the iCalendar import.

Could you share with me the feed / URL that you are importing? I would like to run some tests with it.

Thanks and cheers,
Andras

[Andras]

Hello Jan,

Thanks for using our plugins and welcome to the forums!

I’m sorry you are having an issue with the imports. Let me try to help you get this fixed.

Please note, according to our support policy we only provide technical support through our forums here on theeventscalendar.com. Thanks for your understanding!

Manually imported events do not show up though import reports successful.

Do they appear in the back-end under Events or not even there? What is the status they get when you start the import? Is it Draft, Pending Review, Private, or Published?

Can you share me some URLs that you are having an issue with?

Automatic Google calendar import stopped working.

What error message do you get under Events > Import > History?

Can you share a feed / URL for this as well?

Looking forward to helping you with this.

Cheers,
Andras

[Andras]

No problem!

When the fix is out we will update this ticket. Hopefully that will solve it fully.

Cheers,
Andras

[Andras]

Thanks for checking that and letting me know.

We’ll update the thread once the fix is out and hopefully that will solve it.

Cheers,
Andras

[Andras]

Hi Carsten,

I’m sorry to hear that didn’t solve the issue.

And I’m stoked to hear that you managed to solve it! Good job!

Could you share how you managed to solve the issue? It might be helpful for other users as well and can help us improve our code.

Thanks and cheers,
Andras

[Andras]

Hey Tyler,

So far I haven’t been able to reproduce the issue.

Are you experiencing this with more events or only one?

Did this happen also before or only recently, maybe after an update?

If you create a new event with tickets, does that produce this error as well?

Thanks,
Andras

[Andras]

This reply is private.

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