[Andras]

You’re welcome Keagan!

I hope the plugin will serve your needs!

The topic will be left open, please note however that after 3-4 weeks of inactivity it will be automatically closed. Though I believe if you don’t write in 3-4 weeks, then everything is working fine. 🙂

In case the topic gets closed, then feel free to open a new one. Our support team will be happy to help you out.

Good luck with your project!

Cheers,
Andras

[Andras]

Hi Laura,

Thanks for the info. I saw this in your system information, so that is why it might have impacted you:

Home URL
http://j****x.wpengine.com
Site URL
http<span style=”text-decoration: underline;”>s</span>://j****x.wpengine.com

You’ll get a notification here once the fix is out.

Cheers,
Andras

[Andras]

Hello Keagan,

Thanks for using our plugins and welcome to the forums!

Wow, that is quite a site and system. I might be able to give you a bit of help.

Take a look at this free plugin: WooCommerce Extended Coupon Features

With this you could set up 3 different coupons: for 2 tickets, 3 tickets, and 4 tickets separately setting up the min and max quantity of matching products. Also the plugin will allow you to auto-enable the discount when the rules / restrictions are met.

Hopefully this will help you. Let me know.

Cheers,
Andras

 

[Andras]

Hi Susan,

Is it possible to use non-FPM? Would that solve it?

The directory quoted in the error messages doesn’t exist, so I’m not quite sure how that got generated. Could you send a full or a bigger log from where you got those lines?

Thanks,
Andras

[Andras]

Hey Luke,

Thanks for reaching out with your question. I might be able to help you with this.

Try pasting this line into your theme’s function.php file and see if that makes the field re-appear:

add_filter( 'tribe_events_community_display_cost_section', '__return_true', 100 );

Cheers,
Andras

[Andras]

Hello Susan,

Thank you for reaching out to us!

This issue is a bit beyond me so I will need to pull in some extra help. Please hang in there. I’ll get back to you as soon as I can.

Cheers,
Andras

[Andras]

Hey ccisatnu,

Meanwhile we were investigating the issue.

What we have identified so far is that the issue comes up when you have WordPress Address non SSL + Site Address SSL: http://p.tri.be/YcAsQj/1bniqtnn

(There might be other cases as well.)

This will be fixed with the next maintenance release. Until then the workaround is to downgrade to The Events Calendar 4.5.9

or to have both Home and Site URL the same protocol (http or https both).

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks and cheers,
Andras

[Andras]

Hi again,

Least expensive is simply to download it from your account and install / upload it on your staging site manually. The license key is not needed for the functionality.

 

What we have identified so far is that the issue comes up when you have WordPress Address non SSL + Site Address SSL: http://p.tri.be/YcAsQj/1bniqtnn

(There might be other cases as well.)

This will be fixed with the next maintenance release. Until then the workaround is to downgrade to The Events Calendar 4.5.9

or to have both Home and Site URL the same protocol (http or https both).

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks and cheers,
Andras

[Andras]

Hey Kris, thanks for chiming in an sharing your experience!

Hi Laura!

What we have identified so far is that the issue comes up when you have WordPress Address non SSL + Site Address SSL: http://p.tri.be/YcAsQj/1bniqtnn

(There might be other cases as well.)

This will be fixed with the next maintenance release. Until then the workaround is to downgrade to The Events Calendar 4.5.9

or to have both Home and Site URL use the same protocol (http or https both).

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks and cheers,
Andras

[Andras]

Tyler, thanks for getting back to me on this.

So far I haven’t been able to reproduce the issue. Please give me some time while I do some investigation. I’ll get back to you in a couple of days.

Thanks for your patience!

Cheers,
Andras

[Andras]

Hi Ted,

I checked the calendar and specifically the month view. At first it loaded for 2 and a half minutes, but no errors.

Afterwards is loaded quite fast, 10-20 seconds.

Without caching – when logged in – it will always load slower, there is no cure for that.

What can still improve load times is having more server resources, more processing power. (I see you are already using a caching plugin…)

We will look into the issue which is mentioned in the thread you quoted, which should help with the category month view load times.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.

Cheers,
Andras

 

[Andras]

Hi Brandon,

Thanks for reporting back to me on this topic.

The calendar and an update of the plugin is not supposed to automatically remove the duplicates you have. It contains a fix so that no duplicates are created when an import is ran again.

Thanks for your recommendations. We collect user suggested features and enhancements on our UserVoice page. If you would like to see these as a feature I encourage you to either upvote an existing request or make a new request there.

I will leave this open for the time being so you can report back with any new findings.

Please note, if there is no movement for 3-4 weeks then the thread will be automatically closed. In this case you can simply open a new ticket and reference this one, and we’ll continue where we left off.

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

Hello Cary,

Thanks for setting up a staging site. That will be great help.

You don’t have to purchase another copy of the plugin.

You can do to two things:

1. Manually download Community Events from your downloads page

2. Move you license key. For this these 2 articles will be helpful:

• Using One License for Live and Dev Sites
• Moving Your License Keys

Andras

[Andras]

Hi Laura,

Could you please try the following:

• deactivate The Events Calendar (TEC)
• delete TEC
• install TEC again and activate it
• check if the issue still exists

Your data will be preserved, nothing will be lost. Nonetheless it is recommended to do a backup before.

Does this fix it or you still get the issue after reinstall?

Thanks and cheers,
Andras

[Author]

Posts