Andras

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Viewing 15 posts - 2,896 through 2,910 (of 6,224 total)
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  • in reply to: Syntax errors, debug data and Google Maps API errors #1343352
    Andras
    Keymaster

    Hello again,

    I checked and found out the following:

    That setting I mentioned above is not influencing the console output.

    There is a ticket already in our system to include a new setting where you can switch this on or off, or control it with “SCRIPT_DEBUG()” in the wp-config.php file.

    Cheers,
    Andras

    in reply to: Translation being ignored in Event submission form #1343350
    Andras
    Keymaster

    Put your legs up and grab a drink. 🙂 Or two… 🙂

    A.

    in reply to: Translation issues in Community Event Plugin 4.5.4 #1343349
    Andras
    Keymaster

    Hallo Oliver,

    I know. 🙁

    These strings are located in javascript files, which is a bit more difficult to get translated. Our devs haven’t gotten to do that yet.

    The obvious workaround is changing it in the core files, with its usual consequences. That string can be found here:

    \the-events-calendar\common\vendor\select2\select2.js (line 3509)
    \the-events-calendar\common\vendor\select2\select2.min.js

    (Usually the “min” file is called.)

    This thread will receive an update once this has been fixed proper.

    Cheers,
    Andras

    Andras
    Keymaster

    Hello Marci,

    I’m sorry this is still happening.

    As a first I’d kindly like to ask you to update to the latest versions of the plugins if you didn’t yet do so. Thank you!

    There are couple of things we can still look at to find out more of this issue.

    Please open the developer tools in your browser (usually F12 or Ctrl+Shift+I) and switch to the “Console” tab. Then try to create a recurring event and check if you get any error messages in the console. If yes, please send me a screenshot of that.

    The second thing we can try is enabling “WP_DEBUG”. For this you will need to open your wp-config.php file and look for the line:

    define('WP_DEBUG', false);

    and change it to

    define('WP_DEBUG', true);

    Then try to create a recurring event and see if you get any error messages on the screen. If yes, please send me a screenshot.

    After the testing don’t forget to set it back to “false” otherwise your visitors might get some error messages on the front-end.

    Thanks,
    Andras

     

    in reply to: Syntax errors, debug data and Google Maps API errors #1343340
    Andras
    Keymaster

    Hi Asbjoern,

    I’m really sorry for my late reply. Somehow this thread flew below my radar. I’ll pay more attention to it as of now.

    I just checked on my local install, I deselected the Google Maps thingy, and I stopped getting the message in the console. I’m running the latest version of the calendar plugins.

    Can you check whether you are still getting it with the latest versions? If yes, where? Can you share a screenshot?

    …when debugging is disabled in the plugin

    I take it you are referring to Events > Settings > General tab > Misc section > Debug mode.

    That setting is not connected to the browser console in any way.

    I can check for you if and how it is possible to get rid of the “TEC Debug: Browser and events settings information:”, though as the title of it says, that is just information, nothing more. These are not errors.

    Let me know about the google maps message and I’ll check this other one meanwhile.

    Cheers,
    Andras

    Andras
    Keymaster

    Hello Suzie,

    Thanks for using our plugins and welcome to the forums! I’m happy to help you out here with your questions.

    Event Aggregator and Events Calendar PRO are separate products with separate licenses.

    Event Aggregator will help you with importing events from different sources, while Events Calendar PRO will enhance your calendar giving you recurring events, additional fields, the usage of shortcodes and other such extra functionalities.

    If you need both, then our Importer Bundle offer might interest you.

    You can find a lot of help and documentation in our knowledgebase.

    The ones for Event Aggregator are here, and the ones for PRO here.

    I hope this helps. Is there anything I can help you with?

    Cheers,
    Andras

    in reply to: Unable to Edit Recurring Events #1342742
    Andras
    Keymaster

    Hello Jackson,

    Thanks for reaching out! I’m really sorry about this issue you’re having! Let me try to help you solve this.

    Does this also happen with newly created recurring events, or only old ones?

    We had a similar issue before which has been fixed, however, older events might still cause issues.

    Also it would be great if you could go through our conflict testing guide and see if that changes anything. Thanks!

    Looking forward to helping you solve this.

    Cheers,
    Andras

    in reply to: Selling courses #1342739
    Andras
    Keymaster

    Hello Viktoria and welcome to the forums!

    Thanks for reaching out to us with your questions. I’d be happy to give you further information.

    With the short code I can generate different calendars to different pages as list view, if I understood correctly but can I also modify the look of the list?

    Yes, that is correct. With the shortcodes you can show calendars of a specific category.

    It is also possible to modify the look of the list with a template override. Note thought that creating a different view for every category is difficult and can only be done with CSS or maybe with extensive customization / template override. (You can find a guide to template overrides in our Themer’s Guide.)

    show […] the course in progress, sold out or last places available. […] I saw you have a support on how to add sold out stamp so this might be also possible with custom work, is it?

    Yes, this is all doable with some customization.

    Please note, that according to our support policy we cannot create or support customizations. We can help you get started and give you pointers on the way but you would need to do the heavy lifting yourself. Or hire a developer.

    When I go to an event from a shortcoded list, lets say from yachting. When I want to go back to the list is it possible to go back to where I was? Now the top link redirect me to all event what is not what the user would wanna go back to.

    This is more or less possible. You can create a template override or add a small piece of code to your theme that changes the behavior of that link that it takes you back to the previous page in your browser history – like if you would use the back button of your browser.

    On the backend, now it is not really clear where the sales will show. It will become an order so I can use woocommerce notification to communicate to the client or you have a different notification system build in for the tickets etc.

    There is no separate notification system build in our plugins. We use the messages that come with WooCommerce. There is one email that is added, the one that contains the ticket. This also uses WooCommerce and can be customized with a template override.

    Under the event I could see the status of the attendees if they payed or only deposit. They only get to that section once their payment is complete?

    I’m not quite sure who you mean by “they” here. The users who purchase a ticket will not be able to see this screen. And the admins can see this screen whenever they want, even if there are no sales yet.

    Would it be possible to have collect yes-no, or text fields added to the checkout or before they purchase the ticket? From the description I believe its a yes.

    Yes, that is a yes. 🙂

    You can add extra fields to a ticket. You can save a field set which you can then re-use for other tickets. And if you have multiple tickets for one event, you can have different fields for all of them.

    What is the policy on your 30 days refund?

    Here you can read the full details of our refund policy.

    If I would need custom work from your end would that be possible?

    As said above, we are not able to do customization jobs. We’re happy to get you started and give you guidelines and ideas, but you or a developer will need to do the customization.

    If needed, I can share with you a list of freelance developers, known names from our community, who are not affiliated with us. They should be able to help you with custom development.

    I am sorry if I ask to many and too specific things …

    No worries at all. There are too many plugins out there to test all of them, so this is an absolutely reasonable and accepted approach. 🙂

    I hope you will find my answers useful. Is there anything else I can help you with?

    Andras

    Andras
    Keymaster

    Thanks for that Marc!

    We will update the ticket when there is progress. Please hang in there.

    Thanks for your patience!

    Cheers,
    Andras

    in reply to: Filterbar different per Category #1342701
    Andras
    Keymaster

    Hey Brett,

    I’m happy the CSS idea gave you a start. 🙂

    As for the category, when you are looking at a category page like:

    http://domain.com/events/category/meetup/

    Then the <body> tag should have a class like

    events-category-meetup

    So basically “events-category-{category-slug}”.

    With this info I’m sure you’ll be able to get what you need. 😉 In case you need further pointers, let me know. I’m happy to help.

    Cheers,
    Andras

    in reply to: Slow Queries #1342695
    Andras
    Keymaster

    Hey Sam,

    Thanks for clarifying my questions, that was great help!

    And I appreciate the offer! Our current policy is not to accept logins or to log in to customer servers / WordPress installations.

    I have checked on my local installation with only the calendar and ticket plugins, WooCommerce, and Query Monitor and so far I haven’t been able to reproduce the issue.

    Could you do a similar test or better, go through our conflict testing guide and see if that changes anything? Might be there is another plugin at play here as well.

    Thanks,
    Andras

    in reply to: Venue Conflict Management #1342676
    Andras
    Keymaster

    Hi John,

    Sure thing. On this page you’ll find freelancers who are known in our community and are not affiliated with us.

    https://theeventscalendar.com/knowledgebase/find-a-customizer/

    Hope this helps!

    Cheers,
    Andras

    in reply to: Customizations Needed #1342672
    Andras
    Keymaster

    Hi Max,

    I’m sorry to hear that the plugin didn’t work out. As I see, the refund has been already processed by us, it should be back on your account in a couple of days.

    In any case, if you choose to use it in the future for something else and you need a helping hand, we’ll be happy to help you out.

    Good luck with your project!

    Cheers,
    Andras

    in reply to: License Renewal Cancel #1342669
    Andras
    Keymaster

    Always happy to help. 🙂

    Cheers,
    Andras

    PS: If you like our plugin, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
    https://wordpress.org/support/view/plugin-reviews/the-events-calendar/

    PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

     

    in reply to: Venue Conflict Management #1342062
    Andras
    Keymaster

    Hello John,

    Thanks for using our plugins and welcome to the forums!

    That’s a great question you posted, let me help you with this one.

    Out of the box that is not possible with our plugins.

    It could be possible with some custom development. In case you need help with that I can share with you a list of freelance developers who could possibly help you out and who are not affiliated with us.

    Let me know if you have any further questions.

    Cheers,
    Andras

Viewing 15 posts - 2,896 through 2,910 (of 6,224 total)