Forum Replies Created
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AuthorPosts
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September 4, 2017 at 1:33 am in reply to: Translation issues in Community Event Plugin 4.5.4 #1344392
Andras
KeymasterDanke und Grüsse!
A.
Andras
KeymasterHello Alyson,
I found this challenge super exciting so I created a userscript script that should help you with what you need. It will add a blue button to the top right of the screen. If you click that then ticket data will be automatically filled based on what you have in the script.
I tested it with the Firefox browser and the Greasemonkey extension, but I believe it should also work with Chrome and either Greasemonkey or Tampermonkey or anything that handles userscripts.
I’ll give you the example using Greasemonkey. Here is what you need to do after having installed it:
1. Click on the Greasemonkey icon in the toolbar and select ‘New user script’.
2. In the popup window fill out the name (put there whatever) and click OK. This will create an empty script and should popup a new window with some code in it already.
3. Delete whatever you see there and paste in this one fully:
https://gist.github.com/andrasguseo/6137bcba54151b653c43bb71bd11eb93
4.Do your modifications to the code as needed, like ticket name, description etc. Should be easy.
Don’t forget to either adjust the url after “@include” to your site’s url at the top. Without this the button will not show up on the page.
Alternatively you can delete the whole “@include” line, but then you will see a button on every website.5. Click on the Save button and close the window.
6. Go to your event or add a new one. A blue button should show up like this.
7. Click the button and the ticket information will be automagically filled out. You just need to click on the create ticket button.
That’s it! I hope this helps!
Cheers,
AndrasAndras
KeymasterHello Alyson,
Thanks for reaching out!
I’m sorry for your negative experience with our plugins.
Unfortunately there is no way at the moment to create a ticket template. What you can save is the additional fields / fieldset for a ticket and that can be re-used.
As a workaround you could try a user script manager like Tampermonkey or Greasemonkey. I’m sure it would be possible to create a script that could pre-fill the fields for you on a keypress with the data you need.
Though this might not be the answer you were hoping for, I still hope this helps.
Do you have any other questions I could help you with?
Cheers,
AndrasAndras
KeymasterHello Pieter,
Thanks for reaching out to us!
Registrations for The Events Calendar is a third-party plugin. It is not developed, nor maintained by us, so we cannot provide support for it. You are absolutely welcome to continue using that product, and if you need support for it you can turn to the developer here.
In the description I see this: “Optionally, you can set limits for the number of guests allowed to register per event…” so there should be a setting for this.
Our extension for collecting registrations is Event Tickets which you can also download for free. I encourage you to check it out. It does have the functionality of limiting the number of registrations for an event.
With Events Calendar PRO and Event Tickets Plus you can further extend the functionalities of The Events Calendar.
I do hope this helps and maybe we’ll see you among our users in the near future.
Is there anything else I can help you with?
Cheers,
AndrasSeptember 1, 2017 at 2:18 pm in reply to: Event Categories marked as Post Categories not pulling to homepage slider #1343955Andras
KeymasterHello Julie,
Thanks for using our plugins and welcome to the forums!
I just would like to let you know upfront that based on our support policy we are limited in supporting customizations. I can give you some pointers and advice, but you will need to pick up the shovel and do the dirty work. Thanks for understanding!
Not quite sure why the admin list looks so wonky. It might be that some events have a lot of categories and tags, so those columns will be expanded sideways. That will leave less space for the rest, and thus squishes the Event title.
For this I can recommend our free Filter Bar plug which will help you with sorting and filtering on the backend, while also allowing you to choose which columns to show.
As for the banner, are you trying to show only featured events there? Or mixed with posts?
Andras
September 1, 2017 at 2:02 pm in reply to: Pre-pend organizer/venue data to event description? #1343948Andras
KeymasterHey Colin,
Thanks for getting in touch with your question.
Please note that we are limited in supporting customizations. I can give you some pointers and ideas, but you will need to do the heavy lifting. Thanks for your understanding!
If I understand correctly then you want to pre-pend the data to the body, before it goes out from your TEC calendar to your Facebook page. And you do this with your custom plugin.
I guess with your plugin you will somehow need to access the event data, so you can feed it to Facebook.
In our documentation you should be able to find functions (e.x. tribe_get_organizer_details () ) that help you pull the needed data. Then stick it together with the event description before it goes out.
Does this help? Did I understand your question correctly?
Cheers,
AndrasSeptember 1, 2017 at 1:55 pm in reply to: Your latest update has caused lots of issues – especially the Events List Widget #1343947Andras
KeymasterHello Chris and thanks for reaching out!
I’m sorry about the issues you are having! Let me try to help you fix this.
Upfront I would like to let you know that we are limited in providing support for customizations.
I just tested the code from @wpfangirl on my local install. I pasted this in my functions.php file:
function custom_widget_featured_image() { global $post; echo tribe_event_featured_image( $post->ID, 'thumbnail' ); } add_action( 'tribe_events_list_widget_before_the_event_title', 'custom_widget_featured_image' );And this is what I got in the sidebar with the twentyfifteen theme: https://cloudup.com/cY7GaOYPIJn
So that code still seems to be working.
What versions were you updating from? Were you also updating other plugins or theme or WordPress at the same time? Was maybe the css part changed somehow?
I just compared the last two versions of The Events Calendar and Events Calendar PRO and I don’t see any changes that would influence the Events List Widget.
Do you still have the Events List Widget added to the widget area where you want it to show?
The url you provided took me to the list view of the normal calendar. Where would the widget be? Can you possibly share some screenshots of the before and after states? That would be really helpful.
Thanks,
AndrasSeptember 1, 2017 at 1:11 pm in reply to: VAT in Event Tickets when WOOCOMMERCE uses net prices #1343933Andras
KeymasterHallo Michael
Thanks for using our plugins and welcome to the forums!
That is a great question you brought up here. I see your issue.
At the moment I don’t have a solution for you to show prices incl. VAT at the top. I can recommend a workaround though, displaying “exkl. MwSt.” after the price. Or “+ 19% MwSt”
I see you are using Avada, which already overrides most of our templates.
Look for this file: wp-content\themes\Avada\includes\class-avada-eventscalendar.php
Around line 101 you will see this:
<span class="tribe-events-cost"><?php echo wp_kses_post( tribe_get_cost( null, true ) ) ?></span>And change it to this:
<span class="tribe-events-cost"><?php echo wp_kses_post( tribe_get_cost( null, true ) ) ?> (exkl. MwSt.)</span>I will try to check if it would be possible to show the prices with VAT incl.
Also a currency sign would be a plus for an “event ticket plus” package!
I’m sorry, I don’t fully understand this. Could you please explain in a bit more detail? Thanks!
Cheers,
AndrasAndras
KeymasterHello Carsten,
Thanks for getting in touch!
WOW! What a great suggestion! This is exciting!
We do want to increase our compatibility with WPML in general. At the moment I don’t know what the plans are for Event Aggregator and if it could be hacked to add this feature.
Please give me some time to ask around and gather some info on this and I’ll get back to you. It might take a couple of days, so please hang in there.
Cheers,
AndrasSeptember 1, 2017 at 12:35 pm in reply to: Attendee Details Missing Under Attendee Information: Part 2 #1343924Andras
KeymasterHello Jake, welcome back!
Thanks for opening a new thread and being cool about it!
I’m really sorry for this annoying issue.
The missing attendee information can also happen, if a user selects one tickets, fills out the info, adds it to the cart, and then in the cart increases the number of tickets. For the increased number there will be no attendee info. For the first ticket there should be.
To stop this from happening you need to somehow disable the counter thingy on the cart page.
Cliff has created this snippet a while back, it still might work.
https://gist.github.com/cliffordp/66bf05df61ee269c60ff20d6f39e2cab
Could this be something causing you the blanks?
Andras
September 1, 2017 at 12:15 pm in reply to: Is Events Calendar Pro included in Event Aggregator License? #1343913Andras
KeymasterHi,
Happy to help. 🙂
The “Other URL” import is currently in beta phase, so it’s not fully finalized yet.
Are you getting an error message when trying to import? What is it?
Currently these are the ones we know about.
Andras
Andras
KeymasterHi Jackson,
Thanks for your honest feedback, we very much appreciate that.
I fully understand your disappointment.
How recurring events are handled needed to be changed. To make it perform better and to make it future proof – enabling us to build more features on and for recurring events.
We try to avoid breaking existing sites as much as we can, and based on the customer interactions I see and have I can say we are doing quite a good job good at this. We are shipping maintenance releases every 2-3 weeks or so. All of these go through a rigorous multi-stage testing and QA phase and if something is not right, then it doesn’t ship.
I can also assure you that our developers are not rookies. They looked at different solutions for this and decided on the best one possible. We were not happy to make a sacrifice but this was the lesser evil. If we could have avoided this, we would have. At the end all recurrence rules are ported over properly, except custom rules, which unfortunately affects you heavily. I’m truly sorry for this.
Again, I would like to thank you for your honesty!
I’m still going to leave this open, in case you still would like to reply. If not, then please signal and I will close the thread.
Thanks and cheers,
AndrasSeptember 1, 2017 at 11:45 am in reply to: Translation issues in Community Event Plugin 4.5.4 #1343868Andras
KeymasterIf you have any suggestions on how to best translate JS, then please share. Might help us move faster. 🙂
A.
August 31, 2017 at 3:13 pm in reply to: Unable to move attendees/tickets on the front end as a non-admin #1343380Andras
KeymasterHello Jason,
Thanks for using our plugins and welcome to the forums!
I’m sorry about this issue and thanks for reporting it! I have tested this on my local install and I could recreate the issue.
I have already opened an internal bugticket, so our developers will take a look at it and develop a fix. Currently I don’t know when that’s going to happen as it still needs to be developed, reviewed, tested and released.
I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.
If you have any new questions or issues please create a new ticket and we’ll be happy to help.
Thanks and cheers,
AndrasAndras
KeymasterHey Jackson,
Thank you for checking that!
I have some good news and some bad news.
The good news is: this was an issue which since has been fixed. In EC PRO 4.4 we have changed the way how recurring events are handled in the background. When the fix was released, most of the old-bad recurring events got fixed. (And newly created recurring events will be fine.)
The bad news: recurring events with custom rules could not be fixed / ported over to the new version. The only way to fix this is to delete and re-create those events manually unfortunately.
I’m sorry that I cannot give you better news and a ready solution.
I still hope this will help you get back on track with your site.
Please, let me know if there is anything else I can help you with.
Cheers,
Andras -
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