Andras

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Viewing 15 posts - 2,506 through 2,520 (of 6,224 total)
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  • in reply to: iCal files showing as 1 hour "off" in Outlook #1364300
    Andras
    Keymaster

    Hi Dave,

    It looks like we have a bug here. I added your thread to the bugreport and will flag it to the team. Hopefully we will be able to tackle this soon.

    As for the setting, yeah, it was like that in the past as you said and now there is the dropdown and the checkbox. The setting not “sticking” there seems to be a glitch. I tested now on my site and it does and should stick. Do you get any error message when you save? Or maybe some message in the console?

    You can try 2 things to fix that:

    • Deactivate, then re-activate the calendar plugins.
    • Run a conflict test

    Let me know if that brings something.

    Andras

    in reply to: Google Import Problems #1364280
    Andras
    Keymaster

    This reply is private.

    Andras
    Keymaster

    Hey @theedge,

    Thanks for your question.

    To include pages or any other post type you will need to do a small modification only. Change this:

    $query->set( 'post_type', 'post' );

    to this:

    $query->set( 'post_type', array( 'post', 'page', 'album', 'movie', 'quote' ) );

    That one includes other post types as well. You will only need ‘post’ and ‘page’ in the array to get the result you need.

    Cheers,
    Andras

    Andras
    Keymaster

    Hello Daniel,

    Wanted to share with you some new information that surfaced since.

    Other users have also reported a conflict with the domain mapping plugin you are using.

    The workaround which was fixing the issue for them is deactivating that plugin and using manual domain mapping as per the WordPress Codex article on the topic.

    Please check if that helps and let me know.

    Thanks and cheers,
    Andras

    in reply to: ECP + Yoast SEO + APM end date filter seems to not work #1363428
    Andras
    Keymaster

    Hello again,

    After some investigation I found out that indeed there is a compatibility issue with Yoast SEO starting from their version 5.0

    You can read a bit more about it in this thread.

    On the good side Yoast is also aware of the issue and they have provided a solution which you can find here:

    https://wordpress.org/support/topic/conflict-with-the-events-calendar-advanced-post-manager/#post-9362034

    Please check and let me know if that fixes it for you.

    Thanks and have a great weekend!

    Cheers,
    Andras

    in reply to: iCal files showing as 1 hour "off" in Outlook #1363210
    Andras
    Keymaster

    Hello Dave,

    Thanks for reaching out!

    Sorry about this timezone and Outlook issue. I tested your snippet and I see where you are coming from. I will need some time to investigate this.

    Do I understand correctly that your WordPress timezone is set to New York and not to UTC-4?

    Also, your settings under Events > Settings >  General tab are set to ‘Use the sitewide timezone’?

    Thanks

    Andras

    in reply to: ECP + Yoast SEO + APM end date filter seems to not work #1363196
    Andras
    Keymaster

    Hello mynorthmedia,

    Thanks for getting in touch and reporting that!

    I will check if there is something we can do about that or it needs to be handles by the Yoast team. Hang in there.

    Cheers,
    Andras

    in reply to: Scheduled imports not working #1363190
    Andras
    Keymaster

    Hello Maiyu,

    Thanks for using our plugins and for reaching out to us!

    I’m sorry about the scheduled import issue you are experiencing.

    Thanks for all the testing and sharing the results. If I understand correctly then daily scheduled imports do work, but weekly scheduled imports don’t kick in. Is that correct?

    Do they start and then fail, or they don’t even start at all?

    I will try to test this to see if I can reproduce. Given the nature of weekly this is going to take at least a week.

    The scheduled imports are done with the help of the WordPress cron (scheduling) system. Through this scheduled tasks are triggered when the website is loaded. So if there are no visits to your website for 2 months, then none of the cron jobs (including checking for WordPress updates for example) are run.

    What you can try is setting up a real cron job instead of the WordPress cron. Your hosting provider should be able to help you with this.

    These articles might also be helpful:

    Let me know if this helps.

    Cheers,
    Andras

     

    in reply to: Opening a recurring event in WordPress admin very slow #1363180
    Andras
    Keymaster

    Hey Chris,

    Thanks for going Pro and welcome to the forums!

    I’m sorry about the issue with the recurring events. Let me try to help you with this.

    From what plugin versions did you update? This issue usually happens if you run an update from a version before Events Calendar Pro 4.4.

    What kind of rules to the misbehaving events have? Are there custom (“Once”) type of rules? Those are usually the ones causing this issue.

    We have modified on how recurring events are handled in the background in version 4.4. Most of the rules can be ported over without issues. But unfortunately there is no cure for recurring events with “Once” custom rules. Those need to be deleted and re-entered. These rules couldn’t be ported.

    Let me know and I’ll try to help you further.

    Cheers,
    Andras

    in reply to: Duplicate Events – Some Import Sources #1363176
    Andras
    Keymaster

    Hi Brandon,

    Thanks for the heads up. Yes, I checked the email as well.

    I tested the Oyster Roast as well. It imported 3 times by now on schedule without any duplication so far.

    Can you share with me a screenshot about your Event Update Authority settings? You can find that under Events > Settings >  Imports tab.

    Thanks!

    If you could leave one duplicate that would be great. Let me know which one.

    Andras

    Andras
    Keymaster

    Meanwhile I checked the pattern you shared. This does not seem to be a bug based on those rules.

    The event is set up for Monday to Thursday to start at 5:30, then another recurrence is set up for April 10 at a different time. Obviously this will result in the event showing up twice on that day.

    At the moment the result what you would like to achieve is not possible with our plugins.

    What you could do is set up the event with the following rules:

    • weekly Mon-Fri 5:30
    • weekly Sun 6:30

    Once that is done, then break out the event on April 10 from the series and set the starting and finishing time according to your needs.

    This way the event on April 10 will not be part of the series, but it will show up only once and at the right time.

    Cheers,
    Andras

    Andras
    Keymaster

    Hello Kris,

    It’s been a long time… I just wanted to check with you if you have managed to get this working on your site or if you need further help. Please let me know.

    Cheers,
    Andras

    Andras
    Keymaster

    Hi Kernel,

    To give you an update, a fix has been prepared which is now under testing. If all goes well it will be released next week. Hang in there!

    Cheers,
    Andras

    in reply to: Removing comma after date, before venue address #1363137
    Andras
    Keymaster

    Erm… I’m in a bit of confusion because your screenshot still shows the comma. 🙂

    Let me know if you need further help with this or if it is really resolved.

    Thanks and cheers,
    Andras

    in reply to: Replicate this theme #1363136
    Andras
    Keymaster

    Hi Clay,

    The Events Calendar is a free plugin which you can download from the WordPress.org repository.

    Based on your records you have a valid license for Event Tickets Plus. To be able to use ET+ you will also need Event Tickets, which is also available for free at the .org repo.

    If by chance you would like to exchange your ET+ license to Events Calendar Pro, let me know, and I’ll check how that can be done.

    Hope this clarifies. Let me know what you need or what you would like to do and we’ll cook something up. 🙂

    Cheers,
    Andras

Viewing 15 posts - 2,506 through 2,520 (of 6,224 total)