[Andras]

Hello Dominik,

Thanks for reaching out to us.

We are aware of this issue and have already shipped a fix for this with our maintenance release yesterday.

I see that you have some older versions of our plugins. Please update them – after a full site and database backup – and check if you are still having the issue.

Cheers,
Andras

[Andras]

Hello Joi,

Thanks for reaching out to us and considering our plugins.

I’d be happy to answer your questions.

1. Filter calendar views by event categories.

This should be possible. I can imagine 2 ways to do this.

1. Every category has its url, which has the following structure:

http://domain.com/events/category/{category-slug}/

If you want month view, then it would look like this:

http://domain.com/events/category/{category-slug}/month

2. You can use the [tribe_events] shortcode which allows you to filter categories. You can find more detailed information on the shortcode in this article.

using Event Aggregator […] what would be a solution for us with 500+ subsites

Please give me some time to check what can be done. I’ll get back to you early next week on this.

In the meantime let me know if you have any further questions.

Cheers,
Andras

[Andras]

Hello Matt,

Thanks for reaching out and sorry about this issue.

Yes, we are aware of this conflict.

To the best of my knowledge the maintenance release which shipped yesterday fixes this issue.

In case you didn’t yet do so, please update your plugins an check.

If you are still experiencing an issue, then let me know and give me as many details as you can, including your system information.

Thanks and cheers,
Andras

[Andras]

Hello Bill,

Thanks for using our plugins and welcome to the forums!

Thanks for reporting that! I will try to help you get to the bottom of this. For that I need some more details.

Do I understand correctly that we are talking about a recurring event in this case?

I tried to recreate this, and so far I haven’t encountered any issues. This is what I did:

• add new event
• fill in title
• add a ticket and save ticket
• publish event => successful
• add another ticket and save ticket
• edit the other ticket, change a setting, save ticket
• update event = > successful
• add recurrence rule to the event (weekly, stop after 5 times)
• update event = > successful
• add 3rd ticket, save ticket
• edit another ticket and save ticket
• update event = > successful. This took some time, but finished successfully

Is there anything that you are doing differently than the above? I take it your process doesn’t cover all of that. That was only to test a number of different scenarios.

A hunch I have is that the max_execution_time=30 in your php settings is low, as the updating of the event would need a bit more time, thus it times out. Try to increase that setting. If you don’t know how / where you can do that your hosting provider will be able to help.

You also said you did conflict testing. Did that include switching to a default theme? I’m sorry, this wasn’t clear from your post.

Looking forward to helping you solve this.

Cheers,
Andras

[Andras]

Hello Hendrik,

Thanks for reaching out and for submitting your idea!

This snippet will help you achieve that. Copy it in your theme’s (child theme’s) functions.php file.

https://gist.github.com/andrasguseo/2acf82b31dc4c8aa7f06046fb538c624

Hope this helps.

Cheers,
Andras

[Andras]

Hi Marcus,

Thanks for reaching out!

I have fired up the translation files you sent with the latest versions of our plugins. I couldn’t find ‘bokdatum’ in any of them. I guess that’s a custom name / slug for events or calendar. Where and how did you customize that?

Let’s go one by one.

Previous / Next Bokdatum

Where do you see this? Is it plainly on the photo view?

This translated well for me to “« Föregående Evenemang” and “« Föregående Evenemang
Nästa Evenemang »”.

Bokdatum categories

This shows up on the Community Events Add page as “Evenemang Kategorier”

Create of find Plats / Arrangör

We have changed how these strings are handled. You can translate them in the-events-calendar-sv_SE.po and they look like this.

Choose file

This translated for me to “Välj bild”.

I see in your system information that some of your calendar plugins are on older versions. Please update them first and then re-check. Let me know if you need further assistance.

Cheers,
Andras

[Andras]

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[Andras]

This reply is private.

[Andras]

Hi Cheryl,

When you created the tickets, in the ticket settings did you also check the box to ‘Show attendees list on event page’? (screenshot)

The url you shared leads to this topic. 🙂 Can you please share the event url? Thanks!

Cheers,
Andras

[Andras]

Awesome, happy to hear that helped.

I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Andras]

This reply is private.

[Andras]

This reply is private.

[Andras]

Okay, so it looks like that with the snippet you get duplicates.

You could do the following to confirm this:

• Go to Events > Imports > Scheduled imports tab and run a manual import of the feed. Check if the events get duplicated. (If no, then we cannot use this method to confirm.)
• If events are duplicated, then disable the snippet and run a manual import again. Check if there are new duplicates again.
  If this time there are no new duplicates, then it is the snippet that’s interfering.
  If there ARE duplicates, then we might have a bug with our plugin.

I don’t know how much the source information is changed over time, and whether you need to reflect the changes made there. You can always try playing around with the Event Update Authority settings under Events > Settings > Import tab.

Meanwhile I will also try to check the import and the duplication.

Cheers,
Andras

[Andras]

Hi,

Thanks for your reply.

I wasn’t able to find a ‘GMT’ timezone neither in the WordPress settings, nor in the event settings. Are you using London timezone?

I did some further testing and we seem to have a bug. The end sale <span style=”text-decoration: underline;”>time</span> is not respected at the moment, so if you want ticket sales to go on still on the day of the event, then set the end sale date to the next day.

We already have a bugticket filed for this, I will add your thread to it.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released. If you have any new questions or issues please create a new ticket and we’ll help you out.

Thanks and cheers,
Andras

[Andras]

Hello Brian,

I checked this as well.

The translations are actually good. However there is a bug.

If you choose monthly or weekly recurrence and you change the number from 1 to more or back, then the label will change accordingly. This doesn’t happen somehow with yearly recurrence.

However, after you save / update your event, the label will show what it should be.

I filed a bugticket for this.

Cheers,
Andras

[Author]

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