Recurrence "once" function in Calendar PRO

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  • #1382837
    azdancecoalition
    Participant

    Hello, I am unable to figure out when I create a “once” occurrence for an event, that it creates yet another one for the following day. For instance, the event takes place Fri, Sat & Sun, with a matinee on Sun at 2 pm, Fri & Sat 7:30 pm. I create the ‘once’ event for Sunday at 2-4 pm, and it shows up on Monday from 9 pm until 3 am…or something like that. I have not kept screenshots to show you. I just deleted the ‘once’ event from the post and made sure the details were in the body of the Fri/Sat 7:30 pm post.

    Do you know what I’m doing wrong, or what I need to do to eliminate these ‘ghost’ Monday events? Thank you. Krystyna

    #1384023
    Andras
    Keymaster

    Hi Krystyna,

    Thanks for getting in touch! I’m happy to help you with this one.

    Based on your description I believe you are doing everything right.

    It would be great if you could try to re-create this again and send me a screenshot on how the event is set up and what are the recurrence rules.

    (Note: if you set up a private event, that will not be visible to your visitors.)

    Looking forward to helping you solve this.

    Cheers,
    Andras

    #1384179
    azdancecoalition
    Participant

    This reply is private.

    #1384343
    Andras
    Keymaster

    Awesome, will be waiting!

    Cheers,
    Andras

    #1384830
    azdancecoalition
    Participant

    This reply is private.

    #1385401
    Andras
    Keymaster

    This reply is private.

    #1385570
    azdancecoalition
    Participant

    This reply is private.

    #1387802
    Andras
    Keymaster

    This reply is private.

    #1396806
    azdancecoalition
    Participant

    This reply is private.

    #1397673
    Andras
    Keymaster

    Hello again Krystyna,

    I’m sorry to hear about the troubles. I ran the test again, this time creating the recurring event through the Community Event Submission Form, and all worked fine this time as well.

    Could you please send the 3 screenshots I asked for above?

    Did you manage to go through our conflict testing guide? It would be great if you could try creating a recurring event with all but the calendar plugins active and using a default theme like twentyseventeen. This would help us eliminate the possibility of a conflict with another plugin / theme.

    Thanks,
    Andras

    #1411079
    azdancecoalition
    Participant

    This reply is private.

    #1411312
    Barry
    Member

    This reply is private.

    #1411329
    azdancecoalition
    Participant

    This reply is private.

    #1421114
    Andras
    Keymaster

    This reply is private.

    #1421318
    azdancecoalition
    Participant

    Good morning,
    In the month view, when I mouse over it shows the event correct on the first night, and then the 2nd event at 2 pm the next day does not show up. It created a 2nd event at 9 pm-12 am, then another two more days (through April 4) at 9 pm. If I say it ends on April 2, why does it create two more days and at the wrong time. And where is my 2 pm event? When I mouse over on April 3 and 4, the description says April 2 – April 4, 9 pm – 12 am.

Viewing 15 posts - 1 through 15 (of 17 total)
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