Andras

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Viewing 15 posts - 1,681 through 1,695 (of 6,224 total)
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  • in reply to: SHort Codes #1446168
    Andras
    Keymaster

    Hi again,

    First off, I would like to apologize for the delay in answering.

    We were out last week and we are currently experiencing a higher level of requests than usual. Rest assured that we are working hard at correcting this situation. We appreciate your patience while we try to normalize things.

    Getting back to your question, at the moment there is no built-in shortcode for the feature you need. It possibly could be done with a bit of custom development, but that is beyond the scope of support we can provide.

    I can try to give you some pointers on how this can be done but you will need to do the heavy lifting yourself.

    Probably best place to start is this article:

    I can also share with you this list of freelance developers who are well known in the community and are not affiliated with us, and can help you with the development.

    You can also give this plugin a try. It’s not developed by us, nor do we provide support for it, but we have a number of users successfully using it:

    Hope this helps. I’m open for further questions in case needed.

    Cheers,

    Andras

    in reply to: INTERNAL 500 SERVER ERROR #1446164
    Andras
    Keymaster

    Hi Dean,

    Do I understand correctly that if you disable the Envira Gallery Default Addon Plugin, then everything works fine? In this case that is a conflict with that plugin / addon.

    Unfortunately I don’t have access to Envira or its addons, so cannot run tests. If you can share a copy of them – purely for testing purposes – then I can check what’s up, but likely you would need to get in touch with Envira support to get a resolution for the issue.

    My hunch is the plugin / addon is queuing some scripts which somehow interfere with ET+.

    Cheers,
    Andras

    in reply to: 500 error when creating new tickets #1445780
    Andras
    Keymaster

    This reply is private.

    in reply to: Changing imported "blank" venue adds second venue to event #1445768
    Andras
    Keymaster

    You’re welcome Matt, happy to be of service.

    Is there anything else I can assist you with before I close this ticket?

    Cheers,
    Andras

    in reply to: translating event series breaks URL #1445767
    Andras
    Keymaster

    This reply is private.

    in reply to: Imported events show wrong time zone #1445751
    Andras
    Keymaster

    Hi Tim,

    Sorry for the delay and thanks for your patience!

    If you want it to affect all feeds, then use this:

    modify_imported_event_timezones(
    null,
    'America/New_York'
    );

    Check and let me know if that does the trick.

    Cheers,
    Andras

    Andras
    Keymaster

    Hello Remi,

    Happy to hear that the update fixed the issue for you! Awesome.

    Regarding the google maps thing, yes, the google maps API is fuzzy, and unfortunately we do not have control over it.

    You can modify the url that is being passed with a filter like this:

    [code lang=text]
    add_filter( 'tribe_events_google_map_link', 'modify_google_maps_url' );
    funtion modify_google_maps_url ( $url, $post_id) {
    // do something with $url
    // https://www.google.com/maps/search/Hauptstr.+72+Weinheim+Baden-W%C3%BCrttemberg+69469+Deutschland/@49.5544948,8.6672958,16z/data=!3m1!4b1?hl=en

    return $url;
    }
    [/code]

    While you try this I will still think a bit what else could be done.

    Cheers,
    Andras

    in reply to: Error in plugin #1445697
    Andras
    Keymaster

    Hi Ron,

    Stoked to hear that you found the source of the issue and got a solution for it! Great job there dude!

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

    Cheers,
    Andras

    PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
    https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
    https://wordpress.org/support/view/plugin-reviews/event-tickets/

    PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

     

    in reply to: Different menu on events page #1445695
    Andras
    Keymaster

    Hi Alexander,

    Happy to hear that helped! Awesome!

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

    Cheers,
    Andras

    PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
    https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
    https://wordpress.org/support/view/plugin-reviews/event-tickets/

    PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

     

    in reply to: Event organizers not imported anymore #1445667
    Andras
    Keymaster

    Hello Matthias,

    Thanks for sharing your solution with the community. I’m sure this will be helpful until we fix that bug. Your contribution is much appreciated!

    As you might have seen, we were out the last week and are trying to pick up the pace in the forums and in the fixes. I’ll keep you posted when there is any development.

    Cheers,
    Andras

    in reply to: Event tickets – Capacity – Available calculation wrong #1445649
    Andras
    Keymaster

    Hallo Uwe,

    Thanks for your patience while we were out! We are working hard to get back to the normal spin of things.

    Again the same screenshot came over which was duplicated before.

    I also checked the url you shared. There I see “Noch 1 von 41 Plätzen verfügbar”.

    What I also found is that you seem to be using a caching plugin which can influence things. I would recommend clearing the cache after any modification.

    Please, let me know if you are still getting the error and we’ll continue where we left off.

    Cheers,
    Andras

    in reply to: Posting past events #1436324
    Andras
    Keymaster

    Hi Glenn,

    Thanks for reaching out to us. Great question there.

    This is partially possible with our plugin out of the box.

    If you look at the list view of events, then the default first page will give you the upcoming events. At the bottom of the page there is a link to go into the past, which then will show you the events that have passed.

    In the settings of the plugin you can set up how many events you want to see on one page.

    You can check this out on our demo site.

    Here’s a link directly to the list view.

    And here is one for one page back that shows the recently passed events.

    Let me know if this helps or if you have further questions.

    Cheers,
    Andras

    in reply to: Error in plugin #1436318
    Andras
    Keymaster

    Hi Ron,

    Thanks for reaching out! Sorry about all those characters in your log. Let’s see what we can do.

    What I understand from the log entries is that you have some errors in your database, and the following tables are named to be missing:

    • pubsite_db.wp_2_ppc_groups
    • pubsite_db.wp_2_ppc_roles
    • pubsite_db.wp_2_ppc_exceptions

    To start troubleshooting this this is what we would need:

    Once we have this we will be able to move forward.

    Thanks and cheers,
    Andras

    in reply to: Schema on Calendar Page #1436275
    Andras
    Keymaster

    Hi Janice,

    Thanks for getting in touch.

    That snippet is pretty old. Since then I believe there were changes in the code of the plugin which renders it pretty much useless.

    I will try to check what else can be done about this, but I will need some time for that, so hang in there.

    Cheers,
    Andras

    Andras
    Keymaster

    Hello Ryan,

    I’m sorry about the longer-than-expected waiting time. We got hit hard in the support forums and all 3 of our hands were full.

    Good news is I might have something that would do the trick for you.

    https://gist.github.com/niconerd/16770b84adb6156aaa77948bf208bacb

    As usual, put it in your functions.php. Once in place, the organizer of the event will receive an email.

    If you rather want a specific email address, then change line 12 like this:

    $to = '[email protected]';

    Also the content of this email is pretty limited, so you might need to adjust that, if you want more. It is in line 33 starting with ‘$content =’.

    And you can change the ‘$subject =’ as well. 🙂

    Hope this helps.

    Cheers,
    Andras

Viewing 15 posts - 1,681 through 1,695 (of 6,224 total)