Events on newly created venue are not visible in the mapview

[Remigiusz Tywonek]

hi,

all events we are adding at a newly created venue are listed in the listview but not listed in the mapview.

In the list view you can see the following event (last event in our list):
Kurs 8, Phase 4 + 5
17. März 10:00 – 18. März 18:00

But it is missing in the map view

When we check the venue link, the above mentioned event is listed. map and marker are also visible, nothing special here.

But when I check the GoogleMaps-Link, I can see a difference between working and “damaged” venues.
working: PRAXIS OSBURG
damaged: DIAKONISCHES WERK WEINHEIM

All Google Maps links have this syntax:
https://www.google.com/maps?f=q&source=s_q&hl=en&geocode&q=…

After 2, 3 seconds working links are changing in the browser adress bar to;
https://www.google.com/maps/place/…

“damaged” links are changig to:
https://www.google.com/maps/search/…

I guess, this may be a problem with resolving the adress via Google Maps API?
But the venue page looks okay for working and “damaged” venues.

The problem occurs only in the mapview, where events at “damaged” venues are not listetd.

Thank you in advance 🙂
Remi

[Remigiusz Tywonek]

Update: I think, we’ve run into the same problem, as described here:

Google Maps not working on some locations, also not seeing back-end preview.

[Andras]

Hello Remigiusz,

Thanks for going Pro and welcome to the forums!

I’m really sorry about this map issue. We know about the problem and a fix is already on the way. If all goes according to plan it should come next week.

Until then there are 2 things you can try.

1. Go to Events > Settings > General tab and in the Map Settings section you might see a button saying ‘Fix Venues Data’. (screenshot) If you see that, click it and check if that solves the issue.

2. Edit the venue in question and check the ‘Use latitude + longitude’ box. Fill in the data and update. Then check if it appears in map view. (This should fix it, that data is likely missing.)

Let me know what you find.

Cheers,
Andras

[Remigiusz Tywonek]

Hello András,

thank you, for your quick reply.

1. and 2. didn’t worked for me.
   Venue is still not listed in the mapview.

to clarify:
Resolving the location via Google Maps API is working –> Google map is visible on the Venue page
I’m only missing all events on newly (since few weeks) created Venues in the Mapview. They are not listed in the list below the map

Cheers
Remi

[Andras]

Hi Remi,

Thanks for checking that. Sorry to hear it didn’t help.

A fix has been developed and is currently being tested. If it passes, then will be released later this week. Hang in there.

Cheers,
Andras

[Nico]

Hey,

Happy to share with you that a new maintenance release (for the Week of 22th January 2018) is out, including a fix for this issue.

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-22-january-2018/

Please update the plugins and let us know if the fix works for your site,
Best,
Nico

[Remigiusz Tywonek]

Thank you, the update fixed our issue.

But I realized an other problem with disapering locations on the Map View, so I let the ticket at “I still need assistance” status 🙂

When we search for “Hauptstraße 72, 69469 Weinheim” on Google Maps, we get a exact match with an “place” URL
https://www.google.de/maps/place/…

When we create a location with that adress, the Google-Link on the Location view serve us two locations as a search result with an “search” URL:
https://www.google.com/maps/search/Hauptstr.+72+Weinheim+Baden-W%C3%BCrttemberg+69469+Deutschland/@49.5544979,8.6673262,16z/data=!3m1!4b1?hl=en

We have “Hauptstraße 72, 69469 Weinheim” and “Nördliche Hauptstraße 72, 69469 Weinheim” there.
So the API seems to work a little fuzzy.

The problem is, that location is filtered from the Maps View and we have no feedback from the Plugin about this.

Of course we can save the long and lat of our location and the issue is solved, but we are missing some warning from the plugin at this point, e.g. after saving the location or in the location list in the admin area.

This would be a great improvement for the workflow.

Thank you
Remi

[Andras]

Hello Remi,

Happy to hear that the update fixed the issue for you! Awesome.

Regarding the google maps thing, yes, the google maps API is fuzzy, and unfortunately we do not have control over it.

You can modify the url that is being passed with a filter like this:

[code lang=text]
add_filter( 'tribe_events_google_map_link', 'modify_google_maps_url' );
funtion modify_google_maps_url ( $url, $post_id) {
// do something with $url
// https://www.google.com/maps/search/Hauptstr.+72+Weinheim+Baden-W%C3%BCrttemberg+69469+Deutschland/@49.5544948,8.6672958,16z/data=!3m1!4b1?hl=en

return $url;
}
[/code]

While you try this I will still think a bit what else could be done.

Cheers,
Andras

[Remigiusz Tywonek]

hey Andras,

thank you for the filter, I will play with it 🙂

Cheers
Remi

[Andras]

You’re welcome Remi, happy I could help you out!

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

(If it’s related to this, then please provide a link to this thread. Will make it easier for us. 😉 )

Cheers,
Andras

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https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

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