[Victor]

Hi Hans!

Glad to know that works for you. We’ll let you know once this bug is fixed.

Thanks for reporting the warning message. I’ll make sure to pass this along to the dev team so they can have a look at it and see if it needs to be addressed.

Best,
Victor

[Victor]

Hey Jeff!

Glad to know you could sort it out! Thanks for letting us know about it.

As you marked this resolved I’ll go ahead and close it, but feel free to open a new topic if anything comes up and we’d be happy to help.

Best,
Victor

[Victor]

Hi Nancy!

Glad to know the excerpt article is of help.

I’m sorry you have experienced such a hard time customizing the syles. Let me try to help you with that.

First, please let me note that we are fairly limited in how much support we can give for custom development questions like these. That said, we always like helping out and at least point users into the right direction as much possible.

How do I get the “raised panels” to extend the full width of the 2/3 column

This is something that really depends on your theme. I managed to extend the width of the events container so that it fits better with the following CSS snippet, but might need extra adjustement:

.tribe-mini-calendar-event { width: 100% !important; }

As for the text to wrap around the image you can try the following CSS:

.tribe-mini-calendar-event .tribe-event-image {
float: left;
}
.tribe-mini-calendar-event .list-info {
width: 80% !important;
}

You can customize the featured highlight color using the WordPress customizer by going to your wp-admin > Appearance > Customizer > The Events Calendar > General Theme. But, if you want to set it transparent, you’ll have to use the following CSS snippet:

#tribe-events-content table.tribe-events-calendar .type-tribe_events.tribe-event-featured {
background-color: transparent !important;
}

For further customizations, let me point you to a couple of articles that will point you to how you can further customize the look and feel of the templates:

• Themer’s Guide > https://theeventscalendar.com/knowledgebase/themers-guide/
• Stylesheets and Page templates > https://theeventscalendar.com/knowledgebase/stylesheets-and-page-templates/
• Dequeue CSS Styles and JavaScript Files extension > https://theeventscalendar.com/extensions/dequeue-assets/

I hope that helps! Let me know how it goes.

Best,
Victor

[Victor]

Hi Jenny!

Glad to know everything is working as expected now. Thanks for following up to let us know.

I’ll close this thread now, but feel free to open a new one if anything comes up and we’d be happy to help 🙂

Best,
Victor

[Victor]

This reply is private.

[Victor]

Hi Cathy!

Glad to know it worked out for you.

Good catch about the Yoast SEO plugin. I’m not very familiar with other alternatives for SEO, but I know many users are using All in One SEO, so you could try that one and see if it works for you.

Is there anything else I can help you with? Let me know about it.

Best,
Victor

[Victor]

Hi Justin,

Thanks for coming back with the links and info.

I had a closer inspection to your site and it seems that you are having some performance issues on the server side of things.

On the front-end, the calendar doesn’t always load completely. It may load through the 19th. Then you can refresh and it may load through the 21st. Then you can reload and the whole month may load.

This is because the server sometimes returns a 500 error message, which you can see by inspecting the page. When I load your main events page, the TTFB was about 29 seconds, and on some occasions longer than 30 seconds and returning the 500 error. This is probably because it is exceeding the max_execution_time of 30 seconds that is set for your PHP configuration, thus preventing to completely load all the calendar.

One thing you should note is the Month view events per day setting under Events > Settings > Display tab. As you have many events per day and this is something to consider when dealing with performance.

Let me point you to a great article that will get you started on Performance Considerations you should know about. After that, if you decide to implement a caching system then you can move to these articles: Caching: What, when and how and Caching month view HTML in transients

Finally, there is a good article George put up here that groups a set of developer plugins. It’s a bit more technical than the others but will definitely be of help if you are into development.

The recurring events problem might be related to the performance issue, so I suggest you first try to solve that and then see if you still experience the unresponsive page.

Let us know how that goes and if you have other questions.

Best,
Victor

[Victor]

Hi Geralynn!

Thanks getting in touch! Let me help you with this topic.

Email notification to the organizer is not a built in functionality of Event Tickets Plus. However, if you are using WooCommerce to sell tickets, you will receive the standard WooCommerce order email notification.

On the other hand, if you want to send an email notification to the admin or organizer you can achieve that by using the snippet Hunter shared in this post > https://theeventscalendar.com/support/forums/topic/email-to-notify-an-admin-or-organizer-of-new-rsvp/

I hope it helps! Let me know if you have other questions and I’d be happy to help 🙂

Best,
Victor

[Victor]

Hi Kathy!

Thanks for reaching out to us! Let me help you with this topic.

You won’t need to change the license key you are currently using as it does not change once renewed.

I could verify that your license is valida and active so you are good to go.

You won’t need to download the plugin either if its already installed in your site. If an update is available for the plugin, you should be able to update directly from your site.

I hope that helps. Let me know if you have other questions and I’d be happy to help.

Best,
Victor

[Victor]

Hi Randyl!

Thanks for reaching out to us! Let me help you with this topic.

We have a good article that explains how you can change the order in which the tickets show up in the front end of your site > https://theeventscalendar.com/knowledgebase/changing-the-order-of-tickets/

I hope that helps achieve what you are looking for. Let me know if you have other questions and I’d be happy to help 🙂

Best,
Victor

[Victor]

Hi Thomas!

Thanks for taking your time to report this.

Unfortunately, that is a bug we are already aware of, which causes multi-day events to not display on the next month. We will address it in one of our next maintenance releases of our plugins.

I will set this thread’s status to “Pending fix” and link it to the bug report, so we will notify you once a fix is released.

I apologise for this inconvenience and we’d appreciate your patience in the meantime.

Best,
Victor

[Victor]

Hi Mary Ellen!

Thanks for reaching out to us! Let me try to help you with this topic.

Unfortunately, there is no built in option to only allow a specific site to import events from your site.

One option would be to disable The Events Calendar REST API from the site you want to prevent the events being exported, and then manually exporting the events as CSV and then importing them in another site using the CSV. But I don’t think this would be ideal.

On the other hand, there might be a way to customize the REST API to require authentication for its requests, but would definitely involve some custom coding, which we cannot give support for.

Is there anything else I can help you with? Let me know.

Best,
Victor

[Victor]

Hola Antonio! 🙂

Un gusto ayudarte con este tema.

La opción de “Include fees in ticket price” aplica una tarifa a todos los eventos del sitio. Por el momento no existe un seteo que permita discriminar que eventos o tickets aplicarles la tarifa.

Revisando el código, tampoco encontré una manera sencilla de poder customizarlo y poder brindar esta opción, pero si entiendo uso práctico que tendría tal opción y la posibilidad de determinar tarifas por eventos o incluso por ticket.

Como siempre eres bienvenido a publicar una idea de incorporar esta funcionalidad aquí > https://tribe.uservoice.com/forums/195723-feature-ideas. Si necesitas ayuda en elaborar la idea, no dudes en preguntarme.

No estoy muy seguro, pero es posible que exista alguna extensión para WooCommerce que permita aplicar tarifas por producto, similar al funcionamiento de los impuestos. Así que podrías buscar alguna alternativa buscando por ese camino.

Espero que esto ayude de alguna manera. No dudes en realizar cualquier otra pregunta.

Buen fin de semana!
Victor

[Victor]

Hi Thomas!

I’m sorry you are experiencing that issue.

Unfortunately, this is a bug we are already aware of and the team will address it in a future maintenance release of our plugins.

I will set this thread’s status to “Pending fix” and link it to the report so we can let you know as soon as a bugfix is released.

In the meantime, we have a workaround that will force the currency symbol to always be before the price. You should place the following code snippet into your theme’s functions.php file:

add_filter( 'tribe_reverse_currency_position', function(){ return null; } );

Let us know if the snippet works for you.

I apologise for the inconvenience and we’d appreciate your patience.

Best,
Victor

[Victor]

Hi Justin!

I’m sorry you are experiencing that issue.

Unfortunately, this is a bug we are already aware of and the team will address it in a future maintenance release of our plugins.

I will set this thread’s status to “Pending fix” and link it to the report so we can let you know as soon as a bugfix is released.

In the meantime, we have a workaround that will force the currency symbol to always be before the price. You should place the following code snippet into your theme’s functions.php file:

add_filter( 'tribe_reverse_currency_position', function(){ return null; } );

Let us know if the snippet works for you.

I apologise for the inconvenience and we’d appreciate your patience.

Best,
Victor

[Author]

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