steps to renew license

[richard.payton]

Hi: I’ve just renewed my annual license. To activate, is this as simple as using the license key provided after checkout and then updating the old key at Events/Licenses/Events Calendar Pro?

Checkout also includes a download link but I’m not sure what to do with the downloaded file. At this point, I don’t want to *update* the plug-in since we’re in the middle of a semester. Just renew the license.

Thanks.

Kathy

[Victor]

Hi Kathy!

Thanks for reaching out to us! Let me help you with this topic.

You won’t need to change the license key you are currently using as it does not change once renewed.

I could verify that your license is valida and active so you are good to go.

You won’t need to download the plugin either if its already installed in your site. If an update is available for the plugin, you should be able to update directly from your site.

I hope that helps. Let me know if you have other questions and I’d be happy to help.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts