[Victor]

Hi Hans!

Thanks for taking your time to report this.

Unfortunately, this is an issue we are already aware of and the team will address it in a future maintenance release of our plugins.

I will set this thread’s status to “Pending fix” and link it to the report so we can let you know as soon as a bugfix is released.

In the meantime, we have a workaround that will force the currency symbol to always be before the price. You should place the following code snippet into your theme’s functions.php file:

add_filter( 'tribe_reverse_currency_position', function(){ return null; } );

Let us know if the snippet works for you.

I apologise for the inconvenience and we’d appreciate your patience.

Best,
Victor

[Victor]

Hi Peyman!

Thanks for taking your time to report this.

Unfortunately, this is an issue we are already aware of and the team will address it in a future maintenance release of our plugins.

I will set this thread’s status to “Pending fix” and link it to the report so we can let you know as soon as a bugfix is released.

In the meantime, we have a workaround that will force the currency symbol to always be before the price. You should place the following code snippet into your theme’s functions.php file:

add_filter( 'tribe_reverse_currency_position', function(){ return null; } );

Let us know if the snippet works for you.

I apologise for the inconvenience and we’d appreciate your patience.

Best,
Victor

[Victor]

Hi Lisa!

Thanks for taking your time to report this.

Unfortunately, this is an issue we are already aware of and the team will address it in a future maintenance release of our plugins.

I will set this thread’s status to “Pending fix” and link it to the report so we can let you know as soon as a bugfix is released.

In the meantime, we have a workaround that will force the currency symbol to always be before the price. You should place the following code snippet into your theme’s functions.php file:

add_filter( 'tribe_reverse_currency_position', function(){ return null; } );

Let us know if the snippet works for you.

I apologise for the inconvenience and we’d appreciate your patience.

Best,
Victor

[Victor]

Hi Jeff!

Thanks for reaching out to us! Let me help you with that.

That is because the Yoast SEO plugin adds a few more columns. The readability will depend on your screen width, but you can always hide/show the columns you want by going to the Screen Options tab in the upper right corner of the screen.

Let me know if that solves the problem for you.

Best,
Victor

[Victor]

Hi Christina!

Thanks for reaching out to us. Let me help you with this topic.

I’ve just checked and like you say, your license is valid until April 2018.

Could you please go to your wp-admin > Events > Settings > Licenses and verify that you have correctly placed your license under the The Events Calendar PRO license key field?

If it is, does it show as valid or do you get an error message? If you get an error message, please let me know which one and try deleting the license and save. Then input the license again and click save. Does it solve the issue?

Please let us know.

Thanks,
Victor

[Victor]

Hi Sean!

Thanks for getting in touch. Let me help you with this topic.

You can hide past events from the month view by placing the CSS snippet shared in the following article > https://theeventscalendar.com/knowledgebase/hide-past-events-on-the-events-calendars-month-view/

Let me know if it works for you.

Best,
Victor

[Victor]

Hi Ronaldo!

Thanks for getting in touch! Let me help you with this topic.

It will require some custom coding to create those filters, so let me point you to a great article we have about creating custom filters for Filter Bar > https://theeventscalendar.com/knowledgebase/creating-custom-filters-for-filter-bar/

As another reference, you can customize the Filter Bar templates by using the methods described in our Themer’s Guide > https://theeventscalendar.com/knowledgebase/themers-guide/

I hope it helps! Let me know if you have other questions.

Best,
Victor

[Victor]

Hi Liza!

It seems like your post came in incomplete. Let us know if there is anything we can do to help.

Best,
Victor

[Victor]

Hi Michelle!

Thanks for coming back with the information I asked.

I understand that you could run a a scheduled import, are you still able to see the scheduled import?

You mentioned before that not all your scheduled imports have disappeared, were all your imports from a Facebook URL or other sources too? Could you please share a URL from one of the imports that disappeared?

We’ve had a few other users reporting a glitch when trying to connect with the Facebook API, so if you still experience failed imports from Facebook, please try going to your wp-admin > Events > APIs and click Refresh your Connection to Facebook.

Regarding the log file, could you please make a zip file and send it to us? You can also use a third party service like Google Drive or Dropbox to share it.

Thanks,
Victor

[Victor]

Hi David!

Glad to be of help here 🙂

I’ll close this now, but feel free to open a new topic and we’d be happy to assist.

Cheers,
Victor

[Victor]

Hi Jennifer!

Well, in that case, there are a few alternatives to add the code snippet to your site without having to access your site’s files.

You can install and use the following plugin that allows you to paste custom snippets like the one I shared > https://wordpress.org/plugins/my-custom-functions/

Please give it a try and let me know if you have any questions.

Best,
Victor

[Victor]

Hi Martin!

Thanks for reaching out to us and for following up to let us know you could solve your issue.

As you are using Divi theme and it might relate to the issue you were having, let me point you to the following extension that fixes a compatibility issue with the Divi theme > https://theeventscalendar.com/extensions/elegant-themes-divi-theme-compatibility/

As you marked this resolved I’ll go ahead and close this thread, but feel free to open a new topic if anything comes up and we’d be happy to help.

Best,
Victor

[Victor]

Hi Nancy!

Nice to see you again :). I’d be happy to help you with this.

Let me point you to a great article George put up here about the excerpts that are used to display in the tooltip > https://theeventscalendar.com/the-trouble-with-excerpts/

Does it help with what you are trying to achieve? Let me know if you have further questions.

Best,
Victor

[Victor]

Hola Federico 🙂

I’m glad to know you could work it out. Thanks for letting us know about it.

Feel free to open a new topic if anything comes up and we’d be happy to help.

Best,
Victor

[Victor]

Hi Christoph!

I’m sorry you experienced that issue.

We’ve had some other users reporting the same problem and we are already investigating it. It seems to have been a glitch with the Facebook API that we can’t reproduce at the moment, so could you please try making the connection with Facebook again and see if it works?

If it doesn’t, please go to your wp-admin > Events > Help and send us a screenshot of the Event Aggregator System Status.

Let us know how it goes.

Thanks,
Victor

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