[Victor]

Hi Kimberly!

1) While the purpose of the split payments functionality is to obtain a certain fee from the ticket sales, it should be possible to set a zero fee for those organizer’s tickets so they can receive full payments for the ticket sales.

2) Community Tickets extends the functionality of Community Events and Event Tickets Plus, so you will also need them to make it work. Additionally, you will also need The Events Calendar, Event Tickets and WooCommerce as well.

We have a pretty cool refund policy you should know about > https://theeventscalendar.com/knowledgebase/refund-policy/ so in case our plugins do not meet your needs you can ask for a full refund within 30-days of payment.

Hope it helps 🙂

Best,
Victor

[Victor]

Hi Sarah!

Thanks for taking your time to report this issue.

As you can see in the thread you linked, I’ve just notified the user about this issue. It took me a while to test things out and reproduce, but could finally reproduce the issue.

I will set this as Pending fix and link it to the report so we can let you know once a fix is released.

I apologise for the inconvenience and we appreciate your patience while we work on this.

Best,
Victor

 

[Victor]

Hi Andrew!

Thanks so much for your cooperation and patience so far.

Unfortunately, I could reproduce the duplicates when importing from gCal. The issue seems to be only with recurring events specifically, only when they are modified from Google Calendar.

As Event Aggregator does not support recurring events to be imported as such and each recurring instance is imported as a single event, then there is not a direct link between these and the ones in gCal thus creating new duplicates.

We currently have a report for this problem that intends to find a solution for this. I will set this thread’s status to Pending fix and link it to that report. We will let you know once a fix is made.

We apologise for the inconvenience and we appreciate your patience.

Best,
Victor

[Victor]

Hi Charmaine!

Thanks for getting in touch with us! Let me help you with this topic.

First, please let me note that we are fairly limited in how much support we can give for custom development questions like that.

That said, we always like helping out and at least point users into the right direction as much possible.

I think that you are pretty close to achieve your goal. Please try only using the first function and remove the limit_events_by_category() function. Also, try uncommenting the following line:

// && !is_tax() // Uncomment to allow directly viewing the category page

that will make the taxonomy page to show yoga classes.

I hope that helps! Let me know about it.

Best,
Victor

[Victor]

Hi Zack!

I’m sorry you are having trouble trying to renew your licenses. Let me help you with that.

It seems that there was an expired coupon being applied. You should be able to renew your licenses by going to you licenses page > https://theeventscalendar.com/license-keys/ and click on the red Renew license button for the ones you want to renew.

Could you please try that again and let me know if it works for you? Besides the error message, are you able to proceed with the Place Order action?

Thanks,
Victor

[Victor]

Hey Yehuda!

Glad to be of help! 🙂

I’ll close this now, but feel free to open a new topic if anything comes up and we’ll be happy to help.

Cheers,
Victor

[Victor]

Hi Ulla!

It seems you are pretty close to achieve that.

How do I extract the event id from the parameters being passed in tribe_aggregator_after_insert_posts?

That’s a great question. I can’t see a simple way to do it. I will reach out to the team to see if they can help with this and come back soon.

Please hang in there.

Thanks,
Victor

[Victor]

Hola Antonio!

Solo quería avisarte que a raíz de la nueva versión de Event Tickets y Event Tickets Plus y su nueva funcionalidad de “capacidad de tickets”, el problema del Global Stock ya no está presente.

Veo que ya estás utilizando las últimas versiones de estos plugins así que no deberías tener problema con esto.

Voy a tomarme la libertad de cerrar esta conversación, pero no dudes en abrir otra si surge algo.

Saludos!
Victor

[Victor]

This reply is private.

[Victor]

Hola Rodrigo!

Just wanted to share with you that a new maintenance release (for the Week of 3 December 2017) is out, including a fix for this issue.

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-3-december-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Victor]

Hi Arne!

Just wanted to share with you that a new maintenance release (for the Week of 3 December 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-3-december-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Victor]

Hi Preston!

Just wanted to share with you that a new maintenance release (for the Week of 3 December 2017) is out, including a fix for this issue

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-3-december-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Victor]

Hi Julie!

Just wanted to share with you that a new maintenance release (for the Week of 3 December 2017) is out, including a fix for this issue.

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-3-december-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Victor]

Hi Trevor!

Just wanted to share with you that a new maintenance release (for the Week of 3 December 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-3-december-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Victor]

Hi Dave!

Just wanted to share with you that a new maintenance release (for the Week of 3 December 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-3-december-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Author]

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