Thanks for getting in touch with us!
I’m sorry you are experiencing this issue. Let me help you troubleshoot that.
I can see your license is active and ready to work.
Could you please go to Events > Help and under Event Aggregator System Status check the connection status with the Aggregator server? You can send us a screenshot if you’d like.
Thanks for checking that! Glad to hear it’s working for you now.
Let me help you with the venue/location not importing. Could you please share with us the ical source for this import so I can run some tests on my end?
Also, could you point us to one of the events in that iCal that it’s failing to import the venue/location?
Thanks for coming back with the information.
Unfortunately, I could reproduce the venue/location not importing myself. This turned out to be a known issue with the iCal feeds. I will change this thread’s status to “Pending fix” and link it to the report so we’ll let you know when a fix is released for this issue in one of our future maintenance releases.
I apologise for this inconvenience and we’d appreciate your patience in the meantime.
Don’t hesitate to ask any other questions you may have.
Just wanted to share with you that a new maintenance release (for the Week of 3 December 2017) is out, including a fix for this issue
Find out more about this release → https://theeventscalendar.com/maintenance-release-week-3-december-2017/
Please update the plugins and let us know if the fix works for your site.
Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team
The topic ‘Aggregator broken’ is closed to new replies.