Forum Replies Created
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Victor
MemberHi Mary!
Thanks for reaching out to us! Let me help you with this topic.
We are not aware of any specific conflicts with All in Once SEO plugin, but as with any other plugin or theme out there, sometimes conflicts can occur.
Could you please provide us with some more details about the conflict? We will try to reproduce it on our end so we can find the source of the problem and see if we can find a fix for it.
When coming back, please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/ ?
Please let us know about it.
Thanks,
VictorFebruary 13, 2018 at 6:09 am in reply to: WordPress database error: [Unknown column 'wpno_postmeta.meta_value' in 'field l #1451574Victor
MemberHi Roger!
Thanks for getting in touch with us. Let me help you with that issue.
Could you please enable WP_DEBUG and WP_DEBUG_LOG ? This will create a debug.log file inside the /wp-content directory.
After that, try reproducing the issue a few times, so that in case there is an error, it will be saved into the debug.log file. Please share that log file with us so we can see if any problem from there.
Also, this can be related to a theme or plugin conflict, so to make sure we are not dealing with a conflict, please go through the steps provided in the testing for conflicts guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know what you find in the process.
We suggest you setup a dev/staging site so you can make all these tests without disrupting the live site. We also encourage to make a full backup of your site, both database and files so in case something goes wrong you can always restore your site.
Please let us know how that goes.
Thanks,
VictorFebruary 13, 2018 at 6:02 am in reply to: If an event capacity limit is reached is there a waiting list function? #1451569Victor
MemberHi James!
Thanks for reaching out!
There is no built-in functionality to achieve that, but it is possible to get that kind of functionality with some custom coding.
I’d recommend you take a look at the tickets.php template file located at wp-content/plugins/event-tickets-plus/src/views/wootickets. You could make a template override of it and add a message line 150 where the Out of Stock! message is rendered.
Additionally, you might want to check the WooCommerce backorders functionality > https://docs.woocommerce.com/document/managing-products/
I hope that helps. Let me know if any follow up questions.
Best,
VictorVictor
MemberHi Miriam!
Thanks for getting in touch with us.
I have just checked the Map view and it seems to be working fine for me.
There is a chance the behaviour you were getting was because of a problem with the Google Maps API. You can check the status of your Google APIs by going to the console > https://console.developers.google.com
Let me know if you still experience the problem and if you have any follow up questions.
Best,
VictorVictor
MemberHi Mike!
Thanks for reaching out to us! Let me help you with this topic.
There is no default URL to link to the first upcoming event on a specific category. Like you said, it can be accomplished with some custom coding.
Let me point you to the following article about using the tribe_get_events() function > https://theeventscalendar.com/knowledgebase/using-tribe_get_events/. With that function and some custom coding you can fetch the next upcoming event link for a specific category, and then use it inside a custom page template which could be displayed in yoursite.com/NextBreakfast
Additionally, let me point you to the following articles that show the available shortcodes you can use to display specific views and widgets for our plugins > https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/ and https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/
I hope that helps. Let me know if any follow up questions 🙂
Best,
VictorFebruary 13, 2018 at 4:43 am in reply to: Recurring Event – Display All not showing All in popup #1451500Victor
MemberHi Sean!
I’m sorry for a bit of delay here.
Please let me note that we are fairly limited in how much support we can give for custom development questions. But, we always like helping out and at least point users into the right direction as much possible.
I’ve come up with a snippet to add the first date of the recurring event series to the tooltip. You will need to copy and paste the following snippet into your theme’s functions.php file:
/* * Add First Event date on recurring info tooltip */ add_filter( 'tribe_get_recurrence_text', 'add_first_event_date' ); function add_first_event_date( $recurrence_text ) { $parent_date = '<p>First Event on ' . tribe_get_start_date() . '</p>'; $recurrence_text = $parent_date . $recurrence_text; return $recurrence_text; }Please try it out and let me know if it works for you.
Best,
VictorFebruary 13, 2018 at 3:48 am in reply to: Eventbrite AddOn – Does it work with the german Version of Eventbrite? #1451480Victor
MemberHi Kai!
The Eventbrite Tickets plugin is not limited in functionality without a license, but an active license is required for plugin updates and to access our premium support.
Best,
VictorVictor
MemberGlad to be of help Mike 🙂
Is there anything else I can help you with? Let me know.
Best,
VictorFebruary 12, 2018 at 7:03 pm in reply to: Featured Images displaying differently in different widgets #1451234Victor
MemberSure thing Raymond. Please do keep me posted 🙂
Best,
VictorVictor
MemberSuper happy to be of help here 🙂
I’ll close this thread now, but don’t hesitate to open a new topic if anything comes up and we’ll be happy to help.
Cheers,
VictorFebruary 12, 2018 at 6:00 pm in reply to: How do I list out a number of events based on different criteria in a template? #1451200Victor
MemberYou are welcome Joakim!
As you marked this resolved, I’ll go ahead and close it. But don’t hesitate to open a new topic if anything comes up and we’ll be happy to help.
Cheers,
VictorVictor
MemberHi Sally!
Thanks for reaching out to us!
By default, Filter Bar does not have additional fields filters. However, it is possible to create custom filters with some custom coding.
We have a pretty good article that will get you started on how to achieve this > https://theeventscalendar.com/knowledgebase/creating-custom-filters-for-filter-bar/
I hope that helps. Let me know if any follow up questions 🙂
Best,
VictorFebruary 9, 2018 at 1:30 pm in reply to: Ticket description loses formatting when saving ticket in event #1449415Victor
MemberHi Matt!
Thanks for clearing that out!
I can confirm that is indeed an oversight in our plugin and it should be possible to use HTML as in the WooCommerce side.
I have created a bug report for this so it can be addressed in one of our next maintenance releases of our plugins.
I will set this thread status to “Pending fix” and link it to the report. This way, we will notify you once a fix is released.
We apologise for this inconvenience and we appreciate your patience in the meantime.
Best,
VictorFebruary 9, 2018 at 12:22 pm in reply to: Private (password protected) events details not visible in mobile view #1449379Victor
MemberHi Elaine!
Thanks for taking the time to report this issue.
I could replicate the same issue on my end and can confirm this is indeed a bug on our end.
I have created a bug report for this so it can be taken into account for one of our next maintenance releases of our plugins.
I will set this thread’s status to “Pending fix” and link it to the report. We will notify you once a bugfix is released.
We apologise for the inconvenience and we appreciate your patience.
Best,
VictorVictor
MemberHi Chris!
Thank you for getting in touch with us. Let me help you with this topic.
You can instead use the tribe_get_venue_single_line_address() to get the venue name and address on a single line.
In the following gist I modified the single-event.php file for the list view to do that:
https://gist.github.com/vicskf/ff793b52c22fe02adf23ff452700f589
I hope that helps. Let me know if any follow up questions.
Best,
Victor -
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