Sky

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Viewing 15 posts - 1,516 through 1,530 (of 1,654 total)
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  • Sky
    Keymaster

    Hi Tommy!

    I’m sorry to hear that you’re having issues with the Events Calendar shortcodes. We are aware of some issues with the shortcode that were introduced in the latest updates.

    Thanks so much for taking the time to report these issues. Our development team is working hard to fix the issue. I will mark this thread as “pending fix.” You should be notified as soon as a solution is pushed out in an update.

    Sky

    in reply to: Cost field issue still not resolved #1445341
    Sky
    Keymaster

    Hi B!

    I’d be happy to help you with your issue.

    Could you please provide me with some more details about the issue you are having? What are you expecting to show on the page and what is actually showing?

    Thanks,
    Sky

    in reply to: dashboard event list not showing #1445180
    Sky
    Keymaster

    Lois,

    Just to clarify: you have tried switching to the Twenty Seventeen theme and the issue still persists? What about the issues you are having with Divi? If you switch to Twenty Seventeen, do those issues go away? If you disable the Events Calendar plugins, are the issues in Divi still there? Please let me know the answers to these questions.

    The next step would be to enable debugging and logging to see what PHP errors are occurring. Please follow the steps outlined in the WordPress Codex to enable wp_debug and wp_debug_log. Then, visit some of the admin pages that are not displaying properly. There should be a file named “debug.log” added to your wp-content folder. Can you paste the contents of that file here for me to look at?

    Thanks!
    Sky

    in reply to: Different Views #1445171
    Sky
    Keymaster

    Jackie,

    Recurring events are a feature of our Events Calendar Pro plugin.

    Thanks,
    Sky

    in reply to: Different calendar-views/info on different parts of website #1444388
    Sky
    Keymaster

    Hi Thom!

    I’d be happy to help with your questions.

    When using the shortcode that is available in The Events Calendar Pro, you can specify a category to show. As far as assigning categories to imported events, you can assign a default category in the settings or assign the category to the events after importing them. By default, there’s no way to automate adding certain categories to specific feeds, but it’s possible this could be done with some customization.

    To import Google calendars, you would need our Aggregator service. This allows you to import from multiple feeds. So, you could definitely do what you’re asking in your last question.

    Let me know if I answered all of your questions, or if you have any others.

    Thanks,
    Sky

    in reply to: Database transfer #1444368
    Sky
    Keymaster

    Hi Anne!

    Unfortunately, our plugins do not have any type of export functionality. It may be possible to export using the default WordPress Export tool. However, it’s a “one or all” situation for what to export, so you may have to export each post type individually: ie, events, venues, organizers, etc. A simpler and possibly more complete solution would be to use a plugin like https://wordpress.org/plugins/wp-all-export/

    Let me know if this helped!

    Thanks,
    Sky

    in reply to: dashboard event list not showing #1444349
    Sky
    Keymaster

    Lois,

    Thanks for providing that. I gave it a look, and don’t see any issues. I even pasted it into my test install’s functions.php, and I am able to edit events as normal.

    Can you please run through our guide on testing for conflicts to rule out a conflict with your theme or other plugins?

    Let me know if the issue persists while using the Twenty Seventeen theme with other plugins disabled.

    Thanks,
    Sky

    in reply to: Widget only showing next events for current month #1444217
    Sky
    Keymaster

    Hi Martin!

    This is the intended behavior, though I’m not sure how long it has been this way. You can use one of the other widgets such as the “Events List” widget to display events beyond the end of the current month.

    While it may not be exactly the same, you can approximate what you are describing by adding the mini calendar with number of events to display set to zero, and add the list widget right after with no title.

    Let me know if this works for you.

    Thanks!
    Sky

    in reply to: Use of category filter #1444191
    Sky
    Keymaster

    Hi Mike!

    There are different templates for the featured events in each view. By default, featured events in the photo view have a blue background instead of grey on the the event information.

    Thanks,
    Sky

    Sky
    Keymaster

    Hi Benjamin,

    In order to get the best assistance with this, can you please re-post in the appropriate forum? If you have a license for one of our premium plugins, you can log in using the email connected to your account and post in the forum for that product. Otherwise, please post your issue on the WordPress support forums.

    Thank you for understanding.

    Sky

    in reply to: dashboard event list not showing #1442799
    Sky
    Keymaster

    Hi Lois,

    The “White Screen of Death” is usually related to improperly formatted php code. Could you post your functions.php file here via an online code sharing site such as https://www.pastiebin.com/ so I can take a look at it?

    Thanks!
    Sky

    Sky
    Keymaster

    Hi Curtis,

    I’m sorry to hear you’re having difficulties importing events. I will try to help figure out the issue.

    Can you provide me with the CSV file that you are importing from? You can post it in a private reply if you’d like.

    I will try the import on my end and see if I can track down the problem.

    Thanks,
    Sky

    in reply to: orderby additional column #1442752
    Sky
    Keymaster

    Hi Michael!

    We are limited in the amount of support we can provide for customizations such as this, but I will try to help get you pointed in the right direction.

    The tribe_get_events() function has a filter “tribe_get_events” that can be used to override the query. There are two possibilities I can think of here. The first idea is to run two separate queries and then combine them together before passing into the filter. The first query would sort by posts that have the custom ACF field. The second query would sort by date. The trick here would be to remove any posts from the second array that are already in the first before combining the arrays.

    The second possibility is that there may be a way to do this in a single query. WordPress has added improvements on how queries work over the last few years. Unfortunately, I am not caught up on the specifics of the new features, so I am not going to be much help with this option.

    I apologize that I don’t have anything more specific than this to offer you. If you do come up with a solution, feel free to share it here for future users who may want to do the same thing.

    Thanks,
    Sky

    Sky
    Keymaster

    David,

    Great, glad I could help!

    Let us know if you have any other questions or issues in the future.

    Take care,
    Sky

    in reply to: Use of category filter #1442700
    Sky
    Keymaster

    Mike,

    You can read all about featured events on our knowledgebase article here: https://theeventscalendar.com/knowledgebase/featured-events/

    Thanks,
    Sky

Viewing 15 posts - 1,516 through 1,530 (of 1,654 total)