Forum Replies Created
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AuthorPosts
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Shelby
ParticipantHi Chip,
Thanks for posting, & Iโm happy to help. ๐
Unfortunately, this kind of request isn’t a built in option, and would require some customization that we can’t provide on these forums. However, we do have some resources for guiding you through doing that here. If you need to find someone to help with the customizations, we also have some tips for finding help here.
Hope this helps!
Thanks,
Shelby ๐
Shelby
ParticipantHi there Donna,
We’d be happy to help! ๐
We handle these kinds of requests via email. You can contact us directly through this form here, and choose “Trouble Accessing My Account” from the drop down.
Please let me know if I can be of any further assistance, but that will be your best channel to communicate on account issues from here on out!
Cheers,
Shelby ๐
Shelby
ParticipantHi Karl,
Thanks for reaching out, and I’m happy to help here! ๐
I think I need some more clarification on this one. Could you possibly tell me what it is you’re trying to change about the “View More” links? I can be more helpful if I have more details about what it is you’re trying to do.
Cheers,
Shelby ๐
Shelby
ParticipantHey there Herb,
Thanks for reaching out, happy to help here! ๐
So a 502 error is a server related error. There are a couple things I think you should try:
- Can you check with your host to see if there is something on their end barring these uploads?
- Can you test for conflicts using these instructionsย please?
Please let me know if you have any follow up questions or need any clarification on these troubleshooting steps!
Best,
Shelby ๐
Shelby
ParticipantHi Jared,
Thanks for reaching out! I’m happy to help! ๐
I’ve taken a look at your site, and it seems that this title is linked to the breadcrumbs being generated by your theme (which seems to be X Theme). I’d suggest reaching out to the theme developer for support with this.
Please let me know if you have any follow up questions or need any clarification.
Best,
Shelby ๐
June 5, 2017 at 4:20 pm in reply to: Eventbrite ticket block disappeared from event listing #1293469Shelby
ParticipantHi Fergus,
Thanks for reaching out to us, I’d love to help! And, as a side note, I really like your site! ๐
Could you possiblyย send me a link to your site where this is happening so I can see this firsthand? I can often be more helpful in giving solutions to problems I can see and interact with.
Please let me know!
Best,
Shelby ๐
June 5, 2017 at 4:10 pm in reply to: Add a new filter to list events by date they were added to 'events' #1293461Shelby
ParticipantHey Sally,
Thanks for posting, & Iโm happy to help.:)
Unfortunately, this kind of request isn’t a built in option, but I think you may find this knowledgebase article helpful. However, should this require further customization, we do have some resources for guiding you in doing that here. If you need to find someone to help with the customizations, we also have some tips for finding help here.
Hope this helps!
Thanks,
Shelby ๐
Shelby
ParticipantHi Yoann,
Thanks for reaching out. ๐ I’m happy to help out here!
So, you’re correct, this bug is still pending fix. However, you should be able to use this bit of CSS in your customizer settings to hide it until this is resolved:
.tribe-events-gmap a{ display: none; }Please let me know if you have any follow up questions about this or need any further assistance?
Best,
Shelby ๐
Shelby
ParticipantHi Carlos,
Thanks for reaching out, I’m happy to help! ๐
I think you may find this free extension helpful to dequeue certain styles and javascript files. ๐
Please let me know if you have any follow up questions or need clarification on any of this.
Best,
Shelby ๐
June 5, 2017 at 3:24 pm in reply to: Show only upcoming events in Event Section of WP control panel #1293439Shelby
ParticipantHi Lindsey,
Thanks for using our plugins, I’m happy to help and provide some clarification!
Unfortunately, at this time, it’s not a built in option to change theย sorting in that way, but this change could be made with some customization. I recommend checking out the following resources if you’d like to try making these changes yourself or to find someone to help out with this:
TEC Settings Overview (To check out the available options in the plugin)
Themer’s Guide (Help for making the changes yourself)
Customization Guide (Help finding help with making custom changes)You can also feel free to suggest this as a feature in our feature suggestion forum here.
Best,
Shelby ๐June 5, 2017 at 3:10 pm in reply to: View single event shortcode to work with Goodlayer framework #1293430Shelby
ParticipantHey Mieke,
Thanks for posting, & Iโm happy to help.:)
Unfortunately, this kind of request isn’t a built in option, and would require some customization that we can’t provide support for on these forums. However, we do have some resources to guide you through making changes yourselfย here. If you need to find someone to help with the customizations, we also have some tips for finding help here.
I think you may also find the style settings useful to clean up your styles a bit. Simply go to your dashboard, to “Events>Settings>Display” and switch the “Basic Template Settings.” You have some pre-styled options there. ๐ ย Finally, here is a summary of the shortcode functionality that is available with our plugins at this time.
Hope this helps!
Thanks,
Shelby ๐
Shelby
ParticipantHey Nancy,
Totally weird, well I’m glad all is well now! ๐ Please let us know if this starts back up!
Best,
Shelby ๐
Shelby
ParticipantHey Jon,
You’re very welcome, please hit us up on the forums any time you need some help with our plugins! ๐
Best,
Shelby ๐
Shelby
ParticipantHey David,
Thanks for posting, hopefully I can be of some help and provide some clarity!
Sinceย everything works as expected without the plugin, Iโd suggest reaching out to that plugin’s developer for support with this issue, as we, unfortunately, canโt support these sorts of conflicts on this forum.
We craft our plugins to work with WordPress core, the default themes, and our other plugins, as it would be impossible to test with every configuration of plugins and themes in the WordPress ecosystem.
Best of luck with your project! Thanks for understanding & let us know should you have any questions in the future!
Best,
Shelby ?
Shelby
ParticipantHi there Chris,
I’m happy to help out with this. ๐
I think you may find this free extension helpful forย your particular issue. If I’ve misunderstood, feel free to clarify, and we can work on your request together. ๐
Best,
Shelby ๐
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