[Shelby]

Hi Christopher,

Thanks for using our plugins, I’m happy to help out here.:)

Because I’m unable to replicate this issue on my testing server, this seems that it may be a theme or plugin conflict. Would you please work through the steps here to test for a conflict? This will help me be able to better assist you. 🙂

Let me know what you find out & we’ll go from there!

Best,

Shelby 🙂

[Shelby]

Hi Carl,

I’m happy to help as much as I can! 🙂

We don’t specifically support SEO on our forums, but we do have several related resources that you can explore here.

Please let me know if you have any follow up questions or need any clarification.

Cheers,

Shelby 🙂

[Shelby]

This reply is private.

[Shelby]

Hey Jeremy,

Thanks for posting, & I’m happy to help. 🙂

Unfortunately, this kind of request would require some customization that we can’t provide on these forums. However, we do have some resources for guidance doing that here. If you need to find someone to help with the customizations, we also have some tips for finding help here.

Hope this helps, and thanks for understanding!

Best,

Shelby 🙂

[Shelby]

Hi there,

I’m happy to help out with this! 🙂

First, can you verify that you’ve referenced this knowledgebase article to help guide you in making these changes?

If you’ve used these guidelines and are still having trouble, I can help you figure it out. 🙂

Best,

Shelby 🙂

[Shelby]

Hey Jodi,

I’m happy to help you out here. 🙂

Can you take a look at the recommendations we’ve posted in this article here? Let me know if any of those recommendations help. If not, feel free to let me know so that we can keep working on this!

Cheers,

Shelby 🙂

[Shelby]

Hi Tabytha,

Thanks for using our plugins, I’m happy to help and provide some clarification!

Unfortunately, at this time, it’s not a built in option to restrict Community Events ths way, but this change could be made with some customization. I recommend checking out the following resources if you’d like to try making these changes yourself or to find someone to help out with this:

Themer’s Guide (Help for making the changes yourself)
Customization Guide (Help finding help with making custom changes)

Please let me know if you have any follow up questions for this!

Best,
Shelby 🙂

[Shelby]

Hi there Florian,

I’m happy to help with this! 🙂

You can definitely put the code for your custom sidebar into the month view template files. 🙂 You can find information on the month view files in this knowledgebase article here.

Please let me know if you need help with this or if you have any further questions. 🙂

Best,

Shelby 🙂

[Shelby]

Awesome! You’re so welcome! Take care Anna. 🙂

Shelby 🙂

[Shelby]

Hi Russell,

Thanks for sharing this here! I will pass it up the chain. 🙂 Please reach out with any further questions you have about our plugins & their features.

Thanks,

Shelby 🙂

[Shelby]

Hi Angie,

I had checked in with Barry, and thought he’d responded to you, but apparently he intended to pass the information through me – my mistake!

Here are his thoughts:

https://www.facebook.com/BriarbankBrewery/ this URL, he’s seeing the same thing as my screenshots.

He also had some questions:

• Can you confirm with her if those URLs she listed work as expected when she triggers them _manually_
• Can you also ask her to enable debug logging via the Events > Help screen in case that catches anything that is useful to us here

If you can let me know, we’ll move this forward. And again, so sorry for the miscommunication. Your patience is VERY appreciated.

Best,

Shelby 🙂

[Shelby]

Hi again Rich,

Are you using WooCommerce for your orders? This seems a little bit outside of our plugin’s functionality, and more on their side of things. I know that sometimes these things get a bit sticky since the plugins work together, but this is something you’ll have to reach out to them for support on. 🙂

Cheers!

Shelby 🙂

[Shelby]

Hey Brett,

Thanks for using our plugins, I’m happy to help! In order to help, I would like to get some more information from you, if I can:

-First, if you could please test for conflicts by following this documentation? Let me know what you find. This will help me determine how deeply we need to look into the specific configuration of your site, or if this is a bug. 🙂

-Can you send me a link to your site so I can see this firsthand?  I can often be more helpful in giving solutions to problems I can see and interact with.

Let me know about these items so that I can assist you with this! 🙂

Thanks!

Shelby 🙂

[Shelby]

Hi Matt,

Thanks for using our plugins, I’m happy to help and provide some clarification!

Unfortunately, at this time, it’s not a built in option to insert the tribe bar on various pages, but this change could be made with some customization. I recommend checking out the following resources if you’d like to try making these changes yourself or to find someone to help out with this:

TEC Settings Overview (To check out the available options in the plugin)
Themer’s Guide (Help for making the changes yourself)
Customization Guide (Help finding help with making custom changes)

Best,
Shelby 🙂

[Shelby]

Hi Richard,

This is change is live. 🙂

You can read more on the details of how to use this feature in this knowledgebase article here under the headline “Letting Attendees Edit Their Information.”

Please let me know if you have any further questions or if this feature isn’t functioning properly for you. 🙂

Best,

Shelby 🙂

[Author]

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