[Shelby]

Hi Robb,

Thanks for that, you can hide the number of tickets remaining using this bit of CSS:

.tribe-tickets-remaining{

display: none;

}

Let me know how that goes and if you have any follow up questions or need any clarification.

Best,

Shelby 🙂

[Shelby]

Hi Carole,

I’ve taken a look at your site and at the log, and I have a few more questions. 🙂

1. Can you point me to the thread where my team member is helping  you with the PHP errors?
2. Has this ever happened before (or since)?

Please let me know, and then we can take care of it! 🙂

Thanks,

Shelby 🙂

[Shelby]

Hi Michael,

Thanks for reaching out! I’m happy to help!

Which plugins are you using of ours right now? Let me know and we’ll work this out!

Best,

Shelby 🙂

[Shelby]

Hi there Remy,

I’d be happy to help out here!

Did Mathew’s thoughts help you here? 🙂 Mathew, thanks for jumping in on this one!

Let me know Remy, and we’ll work this out!

Best,

Shelby 🙂

[Shelby]

Hey Anna,

We keep running into each other! So glad you’re loving our plugins. 🙂

You can totally do this with Event Tickets plus. We have different ticket types, and you can collect different attendee information based on which ticket type is chosen. When you go to set this up, you can reference this documentation. 🙂

Let me know if you have any further questions or need clarification on this!

Best,

Shelby 🙂

[Shelby]

Hi Anna, welcome back to the forums. 🙂

You can use the following shortcode to display only 3 events in photo view:

[tribe_events view=”photo” limit=”10″]

In the future, you can reference this guide for using our shortcodes. 🙂

Cheers,

Shelby 🙂

[Shelby]

Hi Andy,

Great questions! I’d be happy to answer them. 🙂

I think that you’d be able to  do something like this using the following plugins:

• The Events Calendar
• Events Calendar PRO
• Event Tickets
• Event Tickets Plus
• WooCommerce
• WooCommerce Subscriptions (using specific rules for discounts on products (events) based on subscription type)

I hope this helps, please let me know if you need any clarification or have any follow up questions. 🙂

Best,

Shelby 🙂

 

[Shelby]

And I’m back! The following snippet should remove your venues sub menu. 🙂

Let me know if you have any problems with it or any follow up questions!

function remove_menu() {
 remove_submenu_page('edit.php?post_type=tribe_events', 'edit.php?post_type=tribe_venue');
}
add_action('admin_menu', 'remove_menu', 999);

Cheers,

Shelby 🙂

 

[Shelby]

Hi Callum,

I honestly don’t have many ideas what might be causing this, other than possibly a site cache issue or if the database is having issues outputting the information for some reason?

At any rate, I’m glad this seems to have resolved for you. Please reach out if it becomes a problem again!

Best,

Shelby 🙂

[Shelby]

Hey Brett,

If you get a 500 (server) error when changing your theme, you may have a corrupted database or hosting-related issues. There’s no reason that changing your theme should cause such an issue.

We can’t troubleshoot such an unstable site unfortunately. As per our terms of support, you have to be able to perform those troubleshooting steps. So please reach out to your hosting provider to try and resolve that please, and then we’ll be able to help. 🙂

Please let me know if you have any follow up questions or need clarification on this!

Best,

Shelby 🙂

[Shelby]

Hey there,

I’m going to have to check in with our team on this one. I’ll update you when I hear back. 🙂

Thanks for sitting tight!

Best,

Shelby 🙂

[Shelby]

Hey Cesar,

In the meantime, can you tell me how you came across the idea to check in attendees on the front end? The default methods of check in are on the back end and using QR codes (as detailed in our managing attendees documentation here.) Is this something that you happened upon?

Second, would you be able to do the following for me please:

1. <span style=”font-size: 0.875rem; font-family: inherit;”>Could you please see if there are any console errors by inspecting the page when you try to check-in an attendee on the front end? Here’s an article on how you can do this > </span>https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/
   If there are any errors please share those with us.
2. Can you turn on WordPress Debugging and let me know what errors it outputs?

Let me know and we’ll work on this issue from there. 🙂

Cheers,

Shelby 🙂

[Shelby]

Hi again,

Still working on this one. Just didn’t want you to think I forgot about it! 🙂 I’ll update shortly.

Thanks,

Shelby 🙂

[Shelby]

Hey Callum,

Thanks for using our plugins, I’m happy to help out here. 🙂

Because I’m unable to replicate this issue on my testing server, this seems that it may be a theme or plugin conflict. Would you please work through the steps here to test for a conflict? This will help me be able to better assist you. 🙂

Let me know what you find out & we’ll go from there!

Best,
Shelby 🙂

[Shelby]

Hi Daniel,

Thanks for reaching out! I’m happy to help. 🙂

I think you’ll find this knowledgebase article here helpful about using one license for live and dev sites. Please let me know if you need assistance beyond this article.

Best,

Shelby 🙂

[Author]

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