[Shelby]

This reply is private.

[Shelby]

Hi,

I’m glad you seem to have gotten on the right trail here, and we appreciate you posting your findings for other users!

Thanks for understanding about customizations, so sorry that the resources we have for custom code aren’t super helpful in your case!

Best,

Shelby

[Shelby]

Hey Vincent,

Thank you so much for clarifying! I see what you mean!

So this is definitely a bug, and I’ll be documenting it, having another member of my team confirm, and then it will go on our development schedule to be fixed at a later date. I will be associating this thread with our bug ticket so that you’ll get an update when it’s fixed.

Thanks for reporting this and for your patience!

Best,

Shelby 🙂

[Shelby]

Hey Carole,

So I finally made some headway on this. I think it’s related to a bug that we already have on our radar. I will be adding your thread here to the bug report so that this thread won’t close, and you’ll be notified when this is fixed. I will also bump the priority in our system accordingly, so that hopefully this will be addressed more quickly! 🙂

Thanks for your patience, & please let me know if you have any questions.

Best,

Shelby 🙂

[Shelby]

Hi there,

Could you try this instead and see if it resolves the issues you’re having?

add_filter( 'tribe_events_community_required_fields', 10, 1 );

function my_community_required_fields( $fields ) {

if ( ! is_array( $fields ) ) {
 return $fields;
 }
$fields[] = 'Organizer'; 
$fields[] = 'Email'; 
return $fields;
}

Best,

Shelby 🙂

[Shelby]

Hi Lindsey,

That’s awesome that you found the source of the issue!

Unfortunately, we don’t support theme conflicts on these forums, so I’d recommend checking in with your theme developer’s support. 🙂

Take care!

Shelby 🙂

[Shelby]

Hi Lindsey,

That’s awesome that you found the source of the issue!

Unfortunately, we don’t support theme conflicts on these forums, so I’d recommend checking in with your theme developer’s support. 🙂

Take care!

Shelby 🙂

[Shelby]

You’re welcome Anna! Take care! 🙂

Best,

Shelby 🙂

[Shelby]

Hi Jason,

I thought that you might possibly be able to export the WooCommerce orders instead of the attendee information to get the kind of reporting you need, since our plugin doesn’t provide that functionality.

If this is not possible, you’ll need to hire a freelancer to help you out with this. 🙂

Best,

Shelby 🙂

[Shelby]

Hi again,

I’m happy to clarify. The themer’s guide is a general guide for making modifications to the plugin, not specific steps. It assumes some development knowledge.

I think you may find these additional front end theming resources helpful if you’re not sure how to go about changing the Filter Bar plugin.

Also, as I mentioned before, you can always go the route of hiring a freelancer, and we have some tips on finding a freelancer here.

Best of luck on your project!

Cheers,

Shelby

[Shelby]

Hey Lindsey,

Thanks for posting, & I’m happy to help. 🙂

Unfortunately, this kind of request would require some customization that we can’t provide on these forums. These forums are intended to troubleshoot issues and field bug reports with our plugins as configured with the latest version of WordPress, WordPress default themes, and our suite of plugins with their out of the box features.

However, we do have some resources for guidance doing that here. If you need to find someone to help with the customizations, we also have some tips for finding help here.

Hope this helps, and thanks for understanding!

Best,

Shelby 🙂

[Shelby]

Hi Carsten,

I’m happy to answer your questions! 🙂

Have you by chance checked out the knowledgebase article here about using one license for dev and live sites here? I think you’ll find it helpful. 🙂

Please let me  know if you find that helpful, or if you have any follow up questions or need any clarification.

Best,

Shelby 🙂

[Shelby]

Hi Jessica,

Thanks for reaching out, and that’s a great question!

As a result of our many Divi users and the compatibility issues, we actually developed a free extension to help out with it. You can find the extension here.

Please let me know if that helps, and please know that you can always post any questions or issues you’re having with compatibility on our forums at any time after purchase. 🙂

Best,

Shelby 🙂

[Shelby]

Hi there Lindsey,

I’m happy to help you out with this! 🙂

I think that you may be able to utilize this knowledgebase article here about removing the export buttons, in order to move them to another location. 🙂

Let me know how that goes, and we’ll work on it from here!

Best,

Shelby 🙂

[Shelby]

Hi there Juliet,

What a weird predicament!

I’m going to have you take a couple of troubleshooting steps as to why these solutions aren’t working:

• Please clear your site cache.
• Please test your site for conflicts by following these steps.
• Finally, can you give me a link to an event on your site so I can see if the CSS is rendering properly?

Let me know how that goes, and we’ll work from there!

Thanks!

Shelby 🙂

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