filtering now shows past events

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  • July 4, 2017 at 6:06 am #1315827
    Sarah
    Participant

    I’m assuming this is Filter Bar related, though I’ve not pinned it down precisely as yet. The issue is happening on our staging site, where we’ve updated to the latest versions:

    Events Calendar: 4.5.7
    Events Calendar PRO: 4.4.13
    Filter Bar: 4.4.3

    It’s not happening on the live site, which has older versions:

    Events Calendar: 4.4.5
    Events Calendar PRO: 4.4.6
    Filter Bar: 4.4

    So I assume the issue is with the newer versions.

    First step, I’m finding it hard to track down easy-to-scan changelogs for each plugin. Could you provide links please?

    Past that, I can share with you in a private message details for our staging server if necessary, to help diagnose this.

    July 4, 2017 at 9:04 pm #1316139
    Shelby
    Participant

    Hi Sarah,

    Thanks for reaching out and I’m happy to help! 🙂

    1. Could you please provide (privately) those development server details?
    2. Can you provide exact steps for replication and screenshots showing some examples of the differences between your two site versions?

    It’s super proactive of you to catch this before it goes live, so I commend you for that! 🙂

    Let me know about those things, and we’ll get this thread moving along!

    Best,

    Shelby 🙂

    July 5, 2017 at 3:03 am #1316202
    Sarah
    Participant

    This reply is private.

    July 5, 2017 at 3:34 pm #1316515
    Shelby
    Participant

    This reply is private.

    July 7, 2017 at 2:28 am #1317293
    Sarah
    Participant

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    July 11, 2017 at 6:32 am #1319458
    Shelby
    Participant

    This reply is private.

    July 14, 2017 at 3:11 am #1321124
    Sarah
    Participant

    This reply is private.

    July 17, 2017 at 6:58 pm #1322414
    Shelby
    Participant

    This reply is private.

    July 18, 2017 at 2:59 am #1322541
    Sarah
    Participant

    This reply is private.

    July 26, 2017 at 10:56 am #1326496
    Shelby
    Participant

    Hi Sarah,

    Apologies for my delay here. I took some time off, and we didn’t quite have the coverage needed for the influx of threads we had while I was gone, so I really appreciate your patience! 🙂

    Also, I JUST realized that I never asked you to test for conflicts to see if this issue is isolated to your theme and plugins, which is why I’ve had so much trouble replicating probably. That said, would you mind following the steps here and let me know the results?

    Thanks!

    Shelby 🙂

    July 28, 2017 at 8:30 am #1327455
    Sarah
    Participant

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    • This reply was modified 6 years, 9 months ago by Sarah.
    July 28, 2017 at 1:30 pm #1327679
    Shelby
    Participant

    This reply is private.

    July 30, 2017 at 4:11 am #1328084
    Sarah
    Participant

    This reply is private.

    July 31, 2017 at 6:16 pm #1328556
    Shelby
    Participant

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    August 2, 2017 at 4:05 am #1329359
    Sarah
    Participant

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