Rob

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Viewing 15 posts - 1,951 through 1,965 (of 4,107 total)
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  • in reply to: ECP and Simple:Press Forum Plugin conflict #17332
    Rob
    Member

    Hey Carlos: interesting issue here. What version of the Events Calendar/PRO are you running? 2.0.5 for both? And have you made sure no older versions are running alongside it? I haven’t seen that problem before but will try and dig up what I can for you on it.

    On the Community side: hopefully within the next few weeks. We’re re-engineering some of the core functionality, which is pushing the launch a bit, but we’re confident the end result will be a better product for everyone…so it’s worth it. Sorry I couldn’t offer a more concrete timetable than that, though.

    in reply to: Showing current week only in calendar mode + time format #17331
    Rob
    Member

    Ah, a single week view – not sure whether this will be possible until the official support for it is introduced during 2.1, but let me see if our dev Jonah is aware of any ways to hack it together in the interim. No guarantees but I’ll get him to respond with what he can today.

    in reply to: page title still in english #17330
    Rob
    Member

    Hey there Roberto. Have you updated to 2.0.5 yet to see if it changes this behavior? If you’re looking for title tag changes the bulk of those are going to be in 2.1, as per this thread (https://theeventscalendar.com/support/forums/topic/pages-shortcodes/). Hope that helps but let me know if not!

    in reply to: Order by start date list view #17328
    Rob
    Member

    Hey Chad! Thanks for reaching out, and sorry to hear you’re having issues. The plugin should by default list your events in order of when they’re appearing (with the soonest ones appearing atop the list). Are you seeing something different? Mind sharing a link to your site, if so? We can try to troubleshoot from there. Thanks!

    in reply to: Google Maps with All Events #17327
    Rob
    Member

    Alright then – thanks for confirming, Tony. Let me see if Jonah has any ideas – no guarantees if it relates to integration with a third party plugin, but hopefully we can help you out on identifying such hooks if they’re present. Will get him to take a look when he hits the forum today.

    in reply to: Integrating Post Categories & Tags With Events #17326
    Rob
    Member

    Closing this thread out due to inactivity. If anyone has a related issue, please open a new thread.

    in reply to: Place calendar on home page? #17325
    Rob
    Member

    Closing this thread out due to inactivity. If anyone has a related issue, please open a new thread.

    in reply to: Plugin shows huge span in dates #17324
    Rob
    Member

    Closing this thread out due to inactivity. If anyone has a related issue, please open a new thread. Editing a reply.

    in reply to: How many events is too many events #17294
    Rob
    Member

    Hey Steven. I can see the concern there; if you wanted to delete past events that may help, but I’m wondering if something else is at play here since we haven’t gotten reports of the backend issues nearly as serious as what you’re noting here. Now that I look at your site it doesn’t seem like you have an excessive amount of events to the extent that it’d be causing that big a problem.

    You’ve tried checking against conflicts with other plugins, right?

    in reply to: Got A Pre-Sale Question? Check the FAQ First #17293
    Rob
    Member

    Hi DeepTitanic. You can definitely drill down by categories as you see fit, so users only see content from the category-in-question via whatever page you link them to. If you wanted to get more in-depth than that I believe our template tag documentation ( at https://theeventscalendar.com/support/documentation ) would point you in the right direction.

    Hope that helps! Let me know if not 🙂

    in reply to: Google Maps with All Events #17292
    Rob
    Member

    Hey Tony, have you checked whether the documentation at ( https://theeventscalendar.com/support/documentation ) points you in the right direction on this? Let me know if not.

    in reply to: Calendar of Events Broken #17291
    Rob
    Member

    Hi Matthew. Thanks for the note; sorry to hear that you’re having issues here. Any chance you can share a link to your site so we could try to check this out? Had you customized the appearance of the plugin at all in a previous build? If so it’s possible your changes got lost upon updating if they weren’t done via the appropriate template override procedure.

    Let me know. You may also want to try playing around with the different templating options under Settings -> The Events Calendar, to see if any of those have an impact. We’ll do what we can to assist from there.

    in reply to: Calendar widget – show other months #17290
    Rob
    Member

    Hi Arthur. Thanks for the note. My apologies that we’ve let you down on this. As Jonah noted, at the moment the flexibility in the widgets is largely limited to the advanced list, which has a number of backend customization options and can be modified in its php form as well. We have been getting a number of requests for the next/previous month functionality you’re mentioning since 2.0 launched, and so it’ll likely be introduced early in the 2.1 lifecycle (which we’re working on now and should have out over the next couple months). But at this point such functionality would unfortunately have to be hacked together.

    Did you see Events Calendar PRO mentioned somewhere as having the functionality noted here? I would definitely appreciate you letting me know if so. We’d want to change that, since we’ve tried to be transparent as possible from the beginning about the fact that the calendar widget – which we just added in 2.0, so is still relatively new – is intentionally bare bones.

    In either case, I’m sorry we couldn’t help you out further and for the inconvenience. If you think a refund is fair, or would like to discuss any this further, shoot me an email to rob /a/ tri.be and I’ll personally take care of it with haste. We’d hate to see you go…but we want to do right by you and don’t want anyone feeling like they didn’t get what was promised.

    in reply to: Recurring Creates Huge Problem #17287
    Rob
    Member

    Solid points, on all fronts. Thanks Rob – I’ve shared this with the team and as I mentioned above we definitely can see the value our users will find in this.

    As for having past events moved to a separate queue – that’s a solid idea. Have it tabbed like the user list on the backend, or like drafts / published / scheduled? I assume that’s what you meant but want to clarify before I log it as an issue…

    in reply to: How many events is too many events #17286
    Rob
    Member

    Hey Steven, thanks for the note here. While I don’t have a one-size-fits-all answer to give you here, the issue as we’ve found it relates to too many events happening on single days, and viewing that in grid view slowing down the nav from one month to a next. That seems related to the AJAX loading itself and is in the works to be fixed for 2.1.

    What you’re saving here sounds like it definitely could be an issue, but makes it broader than what we thought previously. Do you have a lot of events set to display per page, either on the backend or the frontend? And – is it possibly a server issue, ie does the same thing happen with a wealth of regular posts?

    Let me know and I’ll do what I can to troubleshoot. Having more information on this should also help us diagnose the issue so we can get it resolved quicker. Apologies for the inconvenience in the interim though.

Viewing 15 posts - 1,951 through 1,965 (of 4,107 total)