[Patricia]

Hi Marcy,

We don’t have a limit on how many events you can import from a single file. I’ve ran a test and imported 150 random events from SeptOctv5.ics and everything worked as expected: all events were successfully imported.

Please note that you have to select events one by one to achieve what you want. For instance: if a specific page is showing 25 events and you wish to import all of them, you can’t use the “select all entries” option, otherwise it will revert all of your previous one-by-one selections and only keep the 25 you just checked.

If the issue persists even after making sure that you selected your events one by one, can you please access your Dashboard, head over to Events > Settings > Imports > Event Update Authority and let me know what is the option you have selected there? The default option (which is also the same that I’m using here) is: “Overwrite my event with any changes from the original source”.

Thanks!

Patricia

[Patricia]

Hi Cheryl,

By default the event’s website is not included in the list widget. Enabling this option would require custom code and changes to the plugin core files.

Customization is out of the scope of our support, but I’ll take a look in the widget files tomorrow to point you to the right direction.

Let me know if you need anything else in the mean time!

Regards,

Patricia

[Patricia]

Hi Retief Joyce,

I’m glad to know you were able to customize your texts!

Can you please let me know if I correctly understood your new request before we proceed?

You want to create an additional field to select the number of team members before they click to buy a ticket and proceed to checkout, is that correct?

Thanks!

Patricia

[Patricia]

Hi Sam,

I’m glad to know everything is working as expected now!

Let me know if you need anything else and have a great day 🙂

Cheers,

Patricia

[Patricia]

This reply is private.

[Patricia]

This reply is private.

[Patricia]

Hi Julie,

I’m sorry to read that! Can you please Clear/Purge your site’s cache (and your browser cache as well) and check if everything works as expected after that?

If the issue persists, can you please send me a copy of your theme files in a private reply so I can further investigate why your CSS updates are not working as expected?

Thanks!

Patricia

[Patricia]

Hi Carsten,

I’m glad to know you were able to find the cause of the issue!

The iCalendar option is more general and allows to import events from any calendar application with an active and valid iCalendar feed, which is defined as feeds that offer a standardized format for exchanging calendar data between applications, while Google Calendar is a more specific import type, allowing to import Events that are published to a Google Calendar account, so this option is the best one to use in your case indeed.

Let me know if you need anything else and have a great day!

Best regards,

Patricia

[Patricia]

Hi Retief Joyce,

Please accept my sincere apologies for the delayed response!

To achieve what you want and customize this specific text, I would recommend you to use a template override.

Please access your site via FTP and copy the following file:

wp-content/event-tickets/src/views/tickets/orders-link.php

Paste it into:

[your-theme]/tribe-events/tickets/orders-link.php

Open the file you just copied to your theme’s directory and modify lines 45 and 46 to achieve what you want:


$message = sprintf( esc_html__( 'You have %s for this %s.', 'event-tickets' ), implode( __( ' and ', 'event-tickets' ), $counters ), $events_label_singular );
$message .= ' ' . sprintf( esc_html__( 'View your %s', 'event-tickets' ), $this->get_description_rsvp_ticket( $event_id, $user_id, true ) ) . '';


I hope this helps you get started! Let me know if you need anything else in the mean time and I’ll be happy to assist!

Regards,

Patricia

[Patricia]

Hey Cheryl,

Thank you for reaching out to us!

To achieve what you want and replace the Website link with a Button you can use a template override.

Please copy the following file from the-events-calendar:

wp-content/plugins/the-events-calendar/src/views/modules/meta/details.php

Paste it into:

[your-theme]/tribe-events/modules/meta/details.php

And change lines 148 and 149 to use a button instead of a link:


// Event Website
if ( ! empty( $website ) ) : ?>

<dt> <?php esc_html_e( 'Website:', 'the-events-calendar' ) ?> </dt>
<dd class="tribe-events-event-url"> <?php echo $website; ?> </dd>
<?php endif ?>


I hope this helps!

Let me know if you need anything else and I’ll be happy to assist!

Best regards,

Patricia

[Patricia]

Hi,

Thank you for reaching out to us!

You can hide the number of available tickets by adding the following code in your theme’s style.css file:

.tribe-events-tickets .tribe-tickets-remaining {
    display: none !important;
}

I hope this helps! Let us know if you need anything else in the mean time.

Regards,

Patricia

[Patricia]

Hey Christine,

Thank you for reaching out to us!

As I can see from your system info you still don’t have Events Calendar PRO (ECP) installed and/or activated in your site.

Can you please access your account, download ECP and upload it to your site?

After installing and activating the plugin, please head over to Events > Settings > Licenses and you should be able to see The Events Calendar PRO license field.

I hope this helps! Let me know if you need anything else in the mean time.

Regards,

Patricia

[Patricia]

Hey Sarah,

Thank you for reaching out to us! I’m very sorry about this issue you are experiencing, let me help you to solve it!

A few weeks ago I worked with a similar case: the Event dates were replaced with the Post dates and in that case the cause of the issue was a theme conflict.

Can you please share your system info with us?

Also, I would suggest you to run our Conflicts Test. You can start the test by temporarily deactivating all of your plugins (except Modern Tribe plugins) and changing your theme to another one like Twenty Seventeen and let us know if the issue persists after that.

Thanks!

Patricia

[Patricia]

This reply is private.

[Patricia]

Hi Espen,

You are welcome! Let me know if you need anything else and have a great day!

Regards,

Patricia

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