Upgrading to Pro

Home Forums Calendar Products Events Calendar PRO Upgrading to Pro

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  • #1344627
    Christine Matera
    Participant

    Upgrading to Pro

    Hi!
    I\’ve upgraded from Events Calendar to Events Calendar Pro, but there is no option for me to place the license key for this upgrade. There is only a space for the Events Aggregator.

    Could you please help me with rectifying this so I can apply the add-on?

    Thanks!
    Christine

    HOME URL
    http://www.camdencatholic.org
    SITE URL
    http://www.camdencatholic.org
    SITE LANGUAGE
    English
    CHARACTER SET
    UTF-8
    NAME
    Christine Matera
    EMAIL
    [email protected]
    INSTALL KEYS
    event-aggregator = 9893################################ebdf
    WORDPRESS VERSION
    4.8.1
    PHP VERSION
    5.6.14
    PHP
    max_execution_time = 30
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    SERVER
    Apache
    SAPI
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    Page Builder by SiteOrigin version 2.5.11 by SiteOrigin(https://siteorigin.com)
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    SiteOrigin Widgets Bundle version 1.9.9 by SiteOrigin(https://siteorigin.com)
    Social Icons Widget version 16.07 by Daniel Nisbet(https://nisbetcreative.com/)
    The Events Calendar version 4.5.11 by Modern Tribe, Inc.(http://m.tri.be/1x)
    TinyMCE Advanced version 4.6.3 by Andrew Ozz(http://www.laptoptips.ca/)
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    NETWORK PLUGINS

    MU PLUGINS
    ManageWP – Worker Loader by ManageWP(https://managewp.com)
    THEME
    Native Church
    MULTISITE

    SETTINGS
    schema-version = 4.5.11
    previous_ecp_versions =
    Array
    (
    [0] => 0
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    latest_ecp_version = 4.5.11
    recurring_events_are_hidden = hidden
    last-update-message-the-events-calendar = 4.5.11
    donate-link =
    postsPerPage = 10
    liveFiltersUpdate = 1
    showComments =
    showEventsInMainLoop =
    singleEventSlug = schedule
    multiDayCutoff = 00:00
    defaultCurrencySymbol = $
    reverseCurrencyPosition =
    embedGoogleMaps = 1
    embedGoogleMapsZoom = 10
    debugEvents =
    tribe_events_timezone_mode = event
    tribe_events_timezones_show_zone =
    eventsSlug = athletic_schedule
    stylesheetOption = tribe
    tribeEventsTemplate = default
    tribeEnableViews =
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    [0] => list
    [1] => month
    [2] => day
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    viewOption = month
    tribeDisableTribeBar = 1
    monthEventAmount = -1
    enable_month_view_cache = 1
    dateWithYearFormat = F j, Y
    dateWithoutYearFormat = F j
    monthAndYearFormat = F Y
    dateTimeSeparator = @
    timeRangeSeparator = –
    datepickerFormat = 1
    tribeEventsBeforeHTML =
    tribeEventsAfterHTML =
    tribe_aggregator_default_update_authority = overwrite
    tribe_aggregator_default_csv_post_status =
    tribe_aggregator_default_csv_category =
    tribe_aggregator_disable =
    earliest_date = 2017-09-05 15:45:00
    earliest_date_markers =
    Array
    (
    [0] => 1917
    [1] => 2029
    )
    latest_date = 2017-11-23 10:30:00
    latest_date_markers =
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    WP DATE FORMAT
    F j, Y
    WP TIME FORMAT
    g:i a
    WEEK STARTS ON
    1
    COMMON LIBRARY DIR
    /home/catholicdoc/public_html/wp-content/plugins/the-events-calendar/common/src/Tribe
    COMMON LIBRARY VERSION
    4.5.11

    #1344820
    Patricia
    Member

    Hey Christine,

    Thank you for reaching out to us!

    As I can see from your system info you still don’t have Events Calendar PRO (ECP) installed and/or activated in your site.

    Can you please access your account, download ECP and upload it to your site?

    After installing and activating the plugin, please head over to Events > Settings > Licenses and you should be able to see The Events Calendar PRO license field.

    I hope this helps! Let me know if you need anything else in the mean time.

    Regards,

    Patricia

    #1347535
    Michelle Pizzo
    Participant

    Hi Patricia! Follow up question… if we already have been using Event Calendar basic for a while (and we have a lot of events already in our calendar)… will doing the above steps, to upgrade to Pro and activate the license… Will doing that, erase all our existing events? Or will our events remain on the upgraded calendar, once license is activated?

    thank you,
    Michelle Pizzo
    http://www.sanmateoinsider.org/events

    #1347610
    Patricia
    Member

    Hi Michelle,

    Welcome to our forum!

    Answering your question: no, enabling Events Calendar PRO won’t erase/delete all events you have already created using the free version of The Events Calendar.

    Please note that you have to keep both plugins installed and activated: the free version and the PRO version to everything work as expected.

    As usual, I would recommend you to backup your site files + database before updating/changing anything in your site.

    Cheers,

    Patricia

    #1347749
    Michelle Pizzo
    Participant

    Hi Patricia,

    Thanks for your prompt! So I need to install “Event Calendar Pro” Plugin on our website dashboard? I can’t find that in the available Plugins… I have the .zip folder with .php and also the license key… but how do I add it to our WP site?

    #1347944
    Patricia
    Member

    Hi Michelle,

    Since Events Calendar PRO is a premium plugin, you have to download it from your account.

    After downloading the plugin zip file, access your dashboard and head over to Plugins > Add new > Upload Plugin.

    I hope this helps! If you need further assistance, please open a new topic so we can discuss your specific questions from there: at this moment Christine is receiving email notifications regarding this thread and apparently her problem was already solved.

    Thanks!

    Patricia

    #1359006
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 7 posts - 1 through 7 (of 7 total)
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