Patricia

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Viewing 15 posts - 766 through 780 (of 1,816 total)
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  • in reply to: "My Events" page is only showing a checkbox #1382991
    Patricia
    Member

    Hey Miriam,

    Thank you for reaching out to us!

    I’m really sorry to hear about this issue. I’ve looked into your problem and it is a bug.

    A fix for this issue is expected to be released this week: we will contact you as soon as we have solved the problem!

    Thank you for your patience and understanding and if you have any other questions in the meantime, please let me know!

    Best Regards,

    Patricia

    in reply to: Scheduler is no longer importing events from Meetup.com #1382972
    Patricia
    Member

    Hey Wexler,

    Thank you for reaching out to us! I’m so sorry to hear that you are having problems with your calendar. Let me help you to solve this!

    Could you please access your Dashboard and head over to Events > Settings > API and make sure that your Meetup API key is in place?

    Also, could you please access Events > Help and share a screenshot of the Event Aggregator System Status? Do you see any errors in there?

    If you have any other questions in the meantime, please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: How do I change the behavior on the tooltip? #1382963
    Patricia
    Member

    Hey Adam,

    Thank you for reaching out to us!

    The javascript file you want to modify is the-events-calendar/src/resources/js/tribe-events.js (and tribe-events.min.js). We don’t have a template override for these files, so you will have to make this change via custom extension/plugin. You have to dequeue our scripts & enqueue your own custom scripts after that.

    On line 976, you can replace ‘mouseenter’ with ‘click’ to achieve what you want, but please bear in mind that you you will have to change other plugin templates, because if you click an event in month view calendar, it will lead you to the event’s page/URL and not open the tooltip as intended.

    $container.on( 'mouseenter', 'div[id*="tribe-events-event-"], div.event-is-recurring', function() {

    We do have a list of recommended developers who could help you out with the code if necessary:

    https://theeventscalendar.com/knowledgebase/find-a-customizer/

    I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!

    Best Regards,

    Patricia

    in reply to: Recurring Events 404 errors #1382934
    Patricia
    Member

    This reply is private.

    in reply to: Open event links in new window/tab #1382696
    Patricia
    Member

    Hi Hassan,

    You are welcome! I’m glad to hear that everything is working as expected now 🙂

    If you have any other questions at all please feel free to open a new thread and we will be happy to help!

    Cheers,

    Patricia

    in reply to: Recurring event(s) returning 404s #1382695
    Patricia
    Member

    Hi J Huffman,

    You are welcome! I’m glad to hear that everything is working as expected now 🙂

    If you have any other questions at all please feel free to open a new thread and we will be happy to help!

    Cheers,

    Patricia

    in reply to: How to change the "ADD NEW" link on My Events page? #1382681
    Patricia
    Member

    Hey LaVonne,

    Thank you for reaching out to us!

    I hope you’re having a good week/day. Firstly, I’d like to apologize for the delay in response. Thank you for your patience all this while! It’s been really busy in the forums lately, and we’re doing our best to adhere to our Scope of Support / Terms for you and everyone else.

    To change the “Add New” link in your community/list page, you have to override the community/event-list.php file:

    Please copy the events-list.php file from the-events-calendar-community-event/src/views/community/ and paste it to [your-theme]/tribe-events/community/event-list.php.

    Now open the file you just copied to your theme and modify line 33 by replacing:

    href="<?php echo esc_url( tribe_community_events_add_event_link() ); ?>"

    with:

    href="<?php echo esc_url( "http://your.link.com" ); ?>"

    You can also change the “My Events” text to anything you want in this same template, by modifying line 30 and replacing ‘My Events’ with ‘Workshops’.

    Regarding the feature to allow users to charge for event submissions, thanks for sharing your feedback! While Community Events does not currently include built-in support for paid event submissions, we do plan to incorporate this functionality into a future product update. We don’t have an exact timeline for when this feature might be available, but you can follow our UserVoice page for this feature to keep up with the latest updates on its progress:

    https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3762678-charge-for-event-submission-and-premium-featured-e

    I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: no week view on mobile #1382050
    Patricia
    Member

    Hi Nina,

    I’m really sorry to hear about this issue. I’ve looked into your problem and it seems to be a bug.

    I’ve added this thread to our internal bug report. I cannot guarantee when it will be fixed, as it’s in the development team’s hands now, but the good news is that you will be contacted as soon as a solution is available.

    Thank you for your patience and understanding and if you have any other questions in the meantime, please let me know!

    Best Regards,

    Patricia

    in reply to: Recurring event(s) returning 404s #1382046
    Patricia
    Member

    Hey J Huffman,

    Thank you for reaching out to us!

    Could you please access your Dashboard and head over to Settings -> Permalinks for a permalink flush (no need to change anything, just visit the permalinks page: WordPress will automatically flush your permalinks once you visit it). Be sure to clear your site cache and browser cache after this change.

    Does it help you to solve the problem? If the issue persists, please let me know and I’ll be happy to further investigate your case.

    Cheers,

    Patricia

    in reply to: False Event Date on List, Map, Day View #1382041
    Patricia
    Member

    This reply is private.

    in reply to: Recurring Event and Dates display in one view #1382030
    Patricia
    Member

    This reply is private.

    in reply to: Sensible Pro 2.0 Theme Conflict #1382027
    Patricia
    Member

    Hi again Jesse,

    It looks like we decided to answer to this thread together (I’ve received your reply while I was sending you my own answer) :)!

    I hope the info I shared with you in my previous reply is useful now that you decided to change your Theme to Avada!

    Thanks again and if you have any other questions at all, please open a new ticket and we will be happy to help!

    Best regards,

    Patricia

    in reply to: Sensible Pro 2.0 Theme Conflict #1382021
    Patricia
    Member

    Hi Jesse,

    You are welcome! I’ve just accessed your site to check the issue on https://mindonbreath.com/event/learn-meditate-build-practice/, but it looks like you’ve changed your theme to Avada. Avada is compatible with Modern Tribe plugins. They also have a handy article on their site that explains how to use Events Calendar with Avada!

    We have a list of themes that are compatible with The Events Calendar: you can check it here.

    I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: Open event links in new window/tab #1381436
    Patricia
    Member

    Hey Hassan,

    Thank you for reaching out to us!

    As I can see from here you are using the month view calendar by default. In this case, the simplest way to achieve what you want is with a template override. Please copy the single-event.php file from the-events-calendar/src/views/month and paste it to [your-theme]/tribe-events/month/single-event.php

    Now, please open the file you just copied to your theme and replace line 196 with:

    " class="url"><?php echo $title ?>

    In this case we are just replacing

    Link

    with

    Link.

    Does it help you to solve the problem? If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: Recurring Events 404 errors #1381421
    Patricia
    Member

    Hey Regan,

    Thank you for reaching out to us!

    Could you please confirm that both The Events Calendar and Events Calendar PRO are up to date? The latest versions are 4.6.4 and 4.4.19. The permalink logic for recurring events was moved from The Events Calendar to Events Calendar PRO on version 4.4.14, so it could be the cause of the issue you are experiencing. You can download the latest version here.

    After that, please access your Dashboard and head over to Settings -> Permalinks for a permalink flush (no need to change anything, just visit the permalinks page: WordPress will automatically flush your permalinks once you visit it). Be sure to clear your site cache and browser cache after this change.

    Does it help you to solve the problem? If the issue persists, please let me know and I’ll be happy to further investigate your case.

    Cheers,

    Patricia

Viewing 15 posts - 766 through 780 (of 1,816 total)