False Event Date on List, Map, Day View

[Nicky Krzyslak]

We have defined a few Events in 3 Categories.
In Event View (list, Map) the end Date is one day less when compared to the Information on the Event.
For Example Event One Start Date 10.10.2017 End Date 15.10.2017
But im Event view as list shows 10.10.2017-14.10.2017
But also when we look up the Event im Detail The End day ist different (Screenshot)

• This topic was modified 8 years, 6 months ago by Nicky Krzyslak.

[Patricia]

Hey Nicky,

Thank you for reaching out to us!

That’s odd! I’ve ran some tests but couldn’t reproduce the issue in my own WordPress install.

Could you please let me know if you have a template override in place (on /themes/[your-theme]/tribe-events/ )? If you do, please temporarily rename the directory to something else (like _tribe-events) and check if the problem is solved after that.

If the issue persists, I would recommend you to run a Conflicts Test. You can start the test by temporarily deactivating all of your plugins (except Modern Tribe plugins) and changing your theme to another one like Twenty Seventeen and let us know if the problem is solved after that (don’t forget to backup your database before changing anything).

I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!

Best Regards,

Patricia

[Nicky Krzyslak]

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• This reply was modified 8 years, 6 months ago by Nicky Krzyslak.

[Patricia]

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• This reply was modified 8 years, 5 months ago by Nicky Krzyslak.

[Nicky Krzyslak]

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[Nicky Krzyslak]

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[Patricia]

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• This reply was modified 8 years, 5 months ago by Nicky Krzyslak.

[Patricia]

Hi Nicky,

Thanks! I was able to access your database now. We found out that the start and end dates for your events contain only the date info, whereas we expect date and time. To solve this problem you’ll have to access your Database via PHPMyAdmin (or server) and run the following SQL query:

UPDATE wp_postmeta
SET meta_value = CONCAT( meta_value, ' 12:00:00' )
WHERE meta_key IN (
'_EventStartDateUTC',
'_EventStartDate',
'_EventEndDateUTC',
'_EventEndDate'
)
AND LENGTH( meta_value ) = 10;

We were not able to reproduce this issue in our own database/WordPress install so just to help us to identify if this is a bug or not, could you please let us know if you recently migrated your events from one site to another? Or maybe you imported these events from an external source?

Thanks! Please let us know if our proposed SQL query helped you to solve the issue! Also, if you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

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