Patricia

Forum Replies Created

Viewing 15 posts - 736 through 750 (of 1,816 total)
  • Author
    Posts
  • Patricia
    Member

    Hey Thomas,

    Thank you for reaching out to us!

    You can hide the number of available tickets by adding the following code in your theme’s style.css file:

    .tribe-events-tickets .tribe-tickets-remaining {
        display: none !important;
    }

    I hope this helps! Let me know if you need anything else and I’ll be happy to assist!

    Best Regards,

    Patricia

    in reply to: How do I change the behavior on the tooltip? #1387038
    Patricia
    Member

    Hi Adam,

    The name that we use to enqueue the tribe-events.min.js file is ‘tribe-events-calendar-script’, so to achieve what you want, please add the following snippet in your theme’s functions.php file:

    https://gist.github.com/nefeline/cbef26d2b09737d217874d72b26a96b7

    I tested it in my own WordPress install and the script was dequeued as expected.

    I hope this helps!

    Cheers,

    Patricia

    in reply to: How to change the "ADD NEW" link on My Events page? #1387018
    Patricia
    Member

    Hi LaVonne,

    You are welcome! Answering your questions:

    1. To modify the “Submit another event” link, we don’t have a default template override, but to help you get started, the file you want to modify is

    the-events-calendar-community-events/src/Tribe/Submission_Handler.php, line 83:

    $this->add_message( 'community->getUrl( 'add' ) ) . '">' . sprintf( __( 'Submit another %s', 'tribe-events-community' ), $events_label_singular_lowercase ) . '' );

    2. To add text after the “Submit Event” button in Community Events Submission Form, please add the following snippet in your theme’s functions.php file:

    https://gist.github.com/nefeline/c06da0f2ea3c600961427c8aed4c2a66

    I hope this helps!

    Cheers,

    Patricia

    in reply to: Increase import limits #1385887
    Patricia
    Member

    Hi Rob,

    The other URL import option won’t allow you to set the import limit type to “do not limit” because it would interfere in other website’s performance.

    If the website from where you are importing these events is hosted in a low resource host and you hammer them with too many requests, it could cause a connection timeout or cause performance issues for their regular visitors: that’s why the limit in this case is 3 months.

    Unfortunately there’s no workaround available at this time, I’m sorry about that!

    If you have any other questions, please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: Event Aggregator Still Not Importing Properly #1385736
    Patricia
    Member

    Hi Saif,

    I’m sorry to hear you are still having problems to import your events! Could you please open a new/separate thread? This way Denise won’t be notified every time we post a new reply here and also I can take a look at your system info and investigate the issues you are experiencing.

    Thanks!

    Patricia

    in reply to: Bug with Events Calendar and Woo Memberships #1385064
    Patricia
    Member

    Hi There,

    Thank you for reaching out to us!

    Unfortunately, this is a known issue with the select2 library that causes conflicts with some plugins that also use it. The good news is we released a fix for this issue today: please update The Events Calendar to version 4.6.5 and let us know if everything works as expected after that!

    Thanks for your understanding and patience and if you have any other questions, please let me know and I’ll be happy to assist!

    Best Regards,

    Patricia

    in reply to: Recent update breaks select2 elsewhere #1384977
    Patricia
    Member

    Hi guys,

    Thank you for reaching out to us!

    Unfortunately, this is a known issue with the select2 library that causes conflicts with some plugins that also use it. The good news is we released a fix for this issue today: please update The Events Calendar to version 4.6.5 and let us know if everything works as expected after that!

    Thanks for your understanding and patience and if you have any other questions, please let me know and I’ll be happy to assist!

    Best Regards,

    Patricia

    Patricia
    Member

    Hey Stacy,

    Thank you for reaching out to us!

    Event Aggregator licenses provide you with a maximum number of scheduled imports you can run each day and each scheduled import deducts from that number. You can check this article to understand how Event Aggregator’s import limits work:

    https://theeventscalendar.com/knowledgebase/event-aggregators-import-limits-work/

    If you want to increase this limit, you can upgrade you Events Aggregator license:

    https://theeventscalendar.com/knowledgebase/upgrading-a-license/

    I hope this helps! Let me know if you have any other questions in the meantime and I’ll be happy to assist! 🙂

    Regards,

    Patricia

    in reply to: Can't add events #1384932
    Patricia
    Member

    Hi Ken,

    Before we continue, could you please update your plugins and let me know if it helped you to solve the problem? The Events Calendar 4.6.5 was released today and I believe that this new version might help you to solve the problem.

    If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: "My Events" page is only showing a checkbox #1384920
    Patricia
    Member

    Hi Miriam,

    Thanks for your feedback! The Events Calendar 4.6.5 and Community events 4.5.7 were released today! I would recommend you to update both and let me know if everything works as expected after that.

    If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: Not Importing Facebook Events #1384908
    Patricia
    Member

    Hi there,

    Thank you for reaching out to us! I’m so sorry to hear that you are having problems with Events Aggregator! Let me help you to solve this!

    Could you please go to Events > Settings > APIs tab and under Facebook click “Refresh your connection with Facebook” button to see if it changes anything?

    If the issue persists after trying to refresh your connection, I would suggest you to click on “Disconnect” and after that reconnect to Facebook again.

    Also, if you access Events > Help > Event Aggregator System Status, do you see any errors?

    I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!

    Best Regards,

    Patricia

    in reply to: Increase import limits #1384902
    Patricia
    Member

    Hey Rob,

    Thank you for reaching out to us!

    Could you please access your Dashboard and head over to Events > Settings > Imports > Global Import Settings and change your import limit type to “Do not limit”? This way you will be able to achieve what you want.

    I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: Recurring Events 404 errors #1384885
    Patricia
    Member

    This reply is private.

    in reply to: limit the number of feed to one week #1384884
    Patricia
    Member

    Hi Jeff,

    You are welcome! Glad to hear this code worked 🙂

    If you have any other questions at all please feel free to open a new thread and we will be happy to help as best we can!

    Cheers,

    Patricia

    in reply to: Can't add events #1384058
    Patricia
    Member

    Hey Ken,

    Thank you for reaching out to us! I’m so sorry to hear that you are having problems with your calendar! Let me help you to solve this!

    That’s odd! It sounds like a conflict between Events Calendar and one of your active plugins or theme.

    Since I can’t reproduce the issue you are experiencing from here, I would recommend you to run a Conflicts Test. You can start the test by temporarily deactivating all of your plugins (except Modern Tribe plugins) and changing your theme to another one like Twenty Seventeen and let us know if the problem is solved after that (don’t forget to backup your database before changing anything).

    Also, please enable WP_DEBUG and WP_DEBUG_LOG and share with us any messages you see. All WP_DEBUG messages will be stored in a debug.log file in /wp-content.

    If you have any other questions in the meantime, please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

Viewing 15 posts - 736 through 750 (of 1,816 total)