Help Desk

Not Importing Facebook Events

  • Posts: 6 Topics: 13
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    Facebook events are not working. How can we fix this?

    Posts: 1929 Topics: 1
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    Hi there,

    Thank you for reaching out to us! I’m so sorry to hear that you are having problems with Events Aggregator! Let me help you to solve this!

    Could you please go to Events > Settings > APIs tab and under Facebook click “Refresh your connection with Facebook” button to see if it changes anything?

    If the issue persists after trying to refresh your connection, I would suggest you to click on “Disconnect” and after that reconnect to Facebook again.

    Also, if you access Events > Help > Event Aggregator System Status, do you see any errors?

    I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!

    Best Regards,

    Patricia

    Posts: 4
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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