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Hi Staci,
I’m sorry to know that this is not working for you as expected.
Can you please send us a copy of your database in a private reply? This way I can verify from here why you are unable to export/import your events and help you with that!
Regards,
Patricia
Hi Nina,
I’m sorry to know you are still experiencing this problem. While accessing the recurring events list you just sent, I’ve noticed that only the first event on the list was always redirecting me back to the All Events Page, the events from September and October are both accessible and working as expected.
The link to the first event is this one:
http://www.tajetgarden.de/event/frei-atmen-atemtherapie-zeit-fuer-dich-mit-dina-wolter/2017-08-13/
But it is being permanently moved to /event/frei-atmen-atemtherapie-zeit-fuer-dich-mit-dina-wolter/
You can check this issue by copying and pasting the URL to http://redirectcheck.com
Instead of the expected HTTP/1.1 200 OK status, it is returning HTTP/1.1 301 Moved Permanently.
I’d suggest you to review your rewrite rules and remove the one that is implementing this specific redirect.
Let me know if you need anything else in the mean time and I’ll be happy to assist!
Regards,
Patricia
Hi everyone!
Good to know this solution worked for you 🙂
Let me know if you need anything else and have a great day!
Regards,
Patricia
Hey Staci and Drew,
Thank you for reaching out to us! I’m very sorry about this issue you are experiencing.
Our “Other URL” import option is officially in Beta phase: at this moment it is quite stable and functional, but it’s not yet complete: our development team is still working to improve this feature.
In the mean time, if you wish to migrate your events from main site to staging site (and vice versa), you can use the WordPress Import and Export tools. You will find further information about this in the following article:
https://theeventscalendar.com/knowledgebase/using-wordpress-export-tools-to-migrate-events-content/
I hope this helps! Let me know if you need anything else and I’ll be happy to assist 🙂
Regards,
Patricia
Hey Keiran,
Thank you for reaching out to us! I’m very sorry about this issue you are experiencing.
Can you please flush your transients and verify if Event Aggregator works as expected after that? You can flush your transients by using a plugin like Transients Manager or via server, using WP-CLI. You can flush all of your transients (WordPress will repopulate them as necessary), or just the one associated with our plugin: “tribe_aggregator_origins”.
We believe that this transient cached the response from our server informing that your license is still not present/activated in your site, even though it is.
Let me know if this solution works for you. If the issue persists after that, we can try to issue a new license for you.
Regards,
Patricia
Hey Ryan,
Thank you for reaching out to us! I’m very sorry about this issue you are experiencing.
We already have an internal bug report open regarding this issue and our developers will take a look at it.
Until then unfortunately you will need to set the maps individually for each event.
I’m setting this ticket to Pending Fix and we will update it once the problem is solved.
Thank you for your patience and if you have any other questions regarding this subject, please let us know!
Regards,
Patricia
Hey Tashmina,
Thank you for reaching out to us! I’m very sorry about this issue you are experiencing.
Can you please share with us your system info/site name so we can further investigate your case?
Thanks!
Patricia
Hey Michael,
Thank you for reaching out to us!
To migrate your events from one calendar/site to another, you can use the WordPress Import and Export tools. You will find further information about this in the following article:
https://theeventscalendar.com/knowledgebase/using-wordpress-export-tools-to-migrate-events-content/
I hope this helps! Let me know if you need anything else and I’ll be happy to assist 🙂
Regards,
Patricia
Hi David and Christopher,
As I can see from here you are using Divi theme. Can you please check if the solution presented in this thread works for you as well?
Please head to Divi > Theme Options > General Settings > Number of Post displayed on Archive pages and change that number to 10 or what you have as the number of events to show in our settings.
I hope this helps! Let me know if you need anything else and I’ll be happy to assist!
Regards,
Patricia
Hi Joel,
You are very welcome!
Let us know if you need anything else and have a great day! 🙂
Regards,
Patricia
Hi Steve,
This is just a quick follow up to let you know that we are reviewing this code and verifying if there’s an easy way to update it to work with Community Events submission form as well.
We will return to you as soon as we have further information on this!
Regards,
Patricia
Hi Björn,
You are very welcome!
Let us know if you need anything else and we will be happy to assist! ?
Regards,
Patricia
Hi Mary,
You are very welcome!
Let us know if you need anything else and we will be happy to assist! 🙂
Regards,
Patricia
Hey Julien,
Thank you for reaching out to us! I’m sorry about this issue you are experiencing!
If this is a display/layout issue, it’s most likely associated with a theme/CSS override. We didn’t receive your screenshot attached to the first reply. Can you please send it so we can further investigate the issue you are experiencing?
Thanks!
Patricia
