Forum Replies Created
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AuthorPosts
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Nico
MemberHi there,
Just wanted to inform that maintenance release 4.1.3 is out. The update includes a fix for this issue.
Please update the plugins to the latest version and re-test to see if the fix works for you.
Best,
NicoNico
MemberHi there,
Just wanted to inform that maintenance release 4.1.3 is out. The update includes a fix for this issue.
Please update the plugins to the latest version and re-test to see if the fix works for you.
Best,
NicoNico
MemberHi there,
Just wanted to inform that maintenance release 4.1.3 is out. The update includes a fix for this issue.
Please update the plugins to the latest version and re-test to see if the fix works for you.
Best,
NicoNico
MemberHi there,
Just wanted to inform that maintenance release 4.1.3 is out. The update includes a fix for this issue.
Please update the plugins to the latest version and re-test to see if the fix works for you.
Best,
NicoNico
MemberHi there,
Just wanted to inform that maintenance release 4.1.3 is out. The update includes a fix for this issue.
Please update the plugins to the latest version and re-test to see if the fix works for you.
Best,
NicoNico
MemberHi @mkrasmussen,
Thanks for reaching out to us on this! I’ll help you finding out what’s happenign under the hood!
First, it would be great if you could share your system information with me so I can check if everything looks right on that end.
Can you share the URL with me? I would like to see what’s indeed showing in the front-end of the site. If you are getting a 404 error, please re-save permalinks in WP-Admin > Settings > Permalinks > Save Changes.
If the problem persists you can downgrade the plugin to a past version where this was working as expected. And then we can try the update process in a staging / dev site.
Please let me know about it,
Best,
NicoNico
MemberHi folks,
Thanks for the patience while we worked on the fix for this issue. Identifying the fix and testing it has not been an easy task, but hopefully the fix is ready and awaiting to be out in the next maintenance release. We are aiming to put the release out this week / by the start of next week.
Once you update please re-test and let us know if this is still an issue.
Thanks once again,
NicoNico
MemberHi folks,
Thanks for the patience while we worked on the fix for this issue. Identifying the fix and testing it has not been an easy task, but hopefully the fix is ready and awaiting to be out in the next maintenance release. We are aiming to put the release out this week / by the start of next week.
Once you update please re-test and let us know if this is still an issue.
Thanks once again,
NicoApril 28, 2016 at 8:23 am in reply to: Ticket box not showing up on front end / Option missing from backend #1108225Nico
MemberHi folks,
Thanks for the patience while we worked on the fix for this issue. Identifying the fix and testing it has not been an easy task, but hopefully the fix is ready and awaiting to be out in the next maintenance release. We are aiming to put the release out this week / by the start of next week.
Once you update please re-test and let us know if this is still an issue.
Thanks once again,
NicoNico
MemberHey Lyle,
I see you marked my previous answer as correct, and that you could purchase the plugins as well. So I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.
Best,
NicoNico
MemberGlad to hear Marianne 🙂
I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.
Best,
NicoNico
MemberHey Michael,
Thanks for following up!
Sounds like the CSS changes might not be saving correctly. You can try using the Simple Custom CSS plugin to insert the custom CSS instead of the Avada method, which again I’m not familiarized with.
This sounds like a theme CSS customization issue so I don’t thing the calendar settings might be affecting this.
Please give the plugin a try and let me know,
Best,
NicoNico
MemberHi Marianne,
Thanks for reaching out to us and for your interest in our products!
There’s a free add-on called The Events Calendar Category Colors, as the name indicates it enables you to add colors to Event categories for The Events Calendar & Events Calendar PRO. We have a brief article about the functionality of the plugin, please take a look and let me know if this would work for you.
Best,
NicoNico
MemberHi Eugene,
Thanks for getting in touch!
I could trackdown the user but it seems there’s a typo in the email address (stored hlcclorg[at]gmail[dot]com). Can you please reach out to support at theeventscalendar dot com?
We manage these kind of issues via mail, so private information doesn’t get published over the forums. You can include a link back to this thread to make things move faster!
Best,
NicoNico
MemberHowdy Martin,
Welcome to our support forums and thanks for reaching out to us. I’ll help you here…
This is probably due to a style override indeed. You can use the PRO color customizaer feature to fix it.
How did you change the color of the calendar in first place? Custom CSS?
Please let me know if that helps,
Best,
Nico -
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