[Nico]

James,

Thanks for the update.

To migrate the content you can use WordPress’s Export/Import System found in WP-Admin > Tools. You should migrate venues and organizers first, and then events.

Hope everything goes well with the migration,
Please let me know if you have further follow up questions,
Best,
Nico

[Nico]

Hi Bill,

Thanks for reaching out and sorry to hear you’re experiencing this issues.

Regarding the APC consideration made by Synthesis support, we don’t have any known issues with it. Please ask if there’s any log or something else that suggest the problem is APC compatibility, we’ll much appreciate having those sent to take a deeper look. However it’s quite possible the issue relates with a database bottleneck. Do you have a large amount of events, venues, event categories, tags or organizers?

Regarding the customizer, I’ll take a look to see if I can reproduce that somehow. Also I noticed your ‘all current’ comment, but can you double check that you are using the latest versions of the plugins? An issue with similar symptoms has been fixed a while back.

Best,
Nico

[Nico]

That’s great news Mari!

In case you need further assistance after your purchase you should hit the WooCommerce Tickets forum and a nice folk from our support team will be happy to help you.

I’m closing this topic – but please don’t hesitate to create new topics if you need help with anything else.

Have a great day,
Nico

[Nico]

Hi Nina,

Welcome to our support forums and thanks for using our products 🙂

As I can’t reproduce this on my end, I’ll need more information to guess what’s causing this.

Do you have any cache plugins installed in your site? Or maybe some caching solution provided by your hosting service?

If this is not the case please go through the steps described in our Testing for conflicts guide and get back to me with the result.

Thanks,
Nico

[Nico]

Great catch Jamie! Glad you solved it 🙂

I’m closing this topic – but please don’t hesitate to create new topics if you need help with anything else.

Have a great day,
Nico

[Nico]

Hi Drew,

Thanks for reaching out! Nice piece of code 🙂

Tested it on my end and it’s working as expected. If <b>get_event_attendees</b> is used without passing the Event ID as parameter it shows every ticket sold to every event. So maybe what’s happening is that $event_id is not holding the correct Event ID value or is NULL. Can you test this? Where are you placing this inside the template?

Let me know if my theory is right. Anyway I’m sure it’s a minor thing as it worked on my end,
Best,
Nico

[Nico]

Hi Mari,

Thanks for your interest in our products! Great questions, I’ll try to point you in the right direction.

Student Fees – allows students/parents to pay what they are able to; need to have fields that parent/students complete (e.g. student name, ID, major, etc).

You can sure use our Tickets Framework to sell the tickets for the events, but adding extra-fields to checkout and ‘name your price’ functionality will depend on the e-commerce platform you use on your site. Our Ticket Framework just creates and links the ticket with the event, but further customization depend on the underlying e-commerce platform. We can assist you on that but we can’t assure that the additional plugins will work well with ours.

For example if you choose to use WooCommerce + WooCommerce Tickets, you can use WooCommerce Checkout Manager to add the extra fields to checkout. Also you can probably find an add-on to achieve the ‘name your price’ functionality. A simpler approach to the later would be to create different tickets with different prices so students/parents can choose one from these pre-set tickets.

Adult Education courses – Allows adults to purchase a course online (courses are not delivered online); categorized (e.g. Personal Enrichment, Medical) and scheduled on specific dates and times; must include email notifications to the purchaser and the adult education department.

As in the previous question, you can use our Tickets Framework to sell the tickets. Events can be categorized and indeed scheduled on specific dates and times. How email notifications are handled also depends on the e-commerce platform you will be using, but I’m pretty sure it’s supported out the box or there’s a simple solution to add the extra notification for adult education department.

Hope you find this information helpful to make the right decision for you website setup. Please let me know if you have any other questions I can help you with,
Best,
Nico

[Nico]

Hi Patrick,

Thanks for getting in touch, great to hear our WooTickets solution is working for you!

[A] Is there a per-event ticket count that exists already that I can display/show.

Yes, please check this answer. I think that will do the trick.

[B] If not, has this been done before, or asked about, or will I need to solve this myself?

Hopefully you can this right with the answer I provided, but if I misunderstood what you want to achieve or you need further help just let me know.

Happy to help,
Best,
Nico

[Nico]

Hi James,

Welcome to our support forums 🙂

Not sure about what you need… Can you be more descriptive on your issue?

Thanks,
Nico

[Nico]

T,

Glad to hear we finally nailed Titles! Regarding breadcrumbs we can still try to get that right.

Is the site using the latest version of the “breadcrumb fix”?

https://gist.github.com/niconerd/80bc274bc037c9d52557

If so and it still not working, can you share with me an URL to see that?

Let me know,
Nico

[Nico]

Glad to hear my friend 🙂 I’m going to close this topic – but please don’t hesitate to create new topics if you need help with anything else.

Best,
Nico

[Nico]

Hi operapreneur,

Thanks for waiting on me! As you say there’s no ‘submitted-event.php’ template, and sorry to say ‘default-placeholder.php’ is a wrapper for community templates.

I think the best approach is to use redirects, for created and updated events. To achieve this you can add this lines to ‘functions.php’ file in your theme.


function ce_redirect_event_created ( $event_id ) {
wp_safe_redirect( home_url() ); // Edit home_url() to whatever you page want
exit();
}
add_action( 'tribe_community_event_created', 'ce_redirect_event_created', 10, 1 );

function ce_redirect_event_updated ( $event_id ) {
wp_safe_redirect( home_url() ); // Edit home_url() to whatever you page want
exit();
}
add_action( 'tribe_community_event_updated', 'ce_redirect_event_updated', 10, 1 );


Bear in mind that $event_id is being passed to the function, so if instead of doing the redirect you prefer to show event information you can call tribe_events_get_event with $event_id as a parameter to retrieve the event.

Let me know if this works for you,
Thanks
Nico

PS: if you want to propose as feature having a separate template for ‘submitted-events’, that would be great. You are welcome to do so at our UserVoice page. 🙂

[Nico]

Jamie,

I’m sorry to say we are not allowed to login into your site. But of course I’ll keep trying to solve this with you.

All I can think of is the purchase not being completed somehow. Because what the code you were provided is doing is just picking up the stock managed by WooCommerce.

Just to be sure, are you confirming the purchase in the back-end? Do you need help on this?

Thanks for your patience,
Nico

[Nico]

Hi nes49,

Thanks for getting in touch, and also thanks for searching for an existing solution first. 🙂

As you pointed out, the tutorial for Events RSS Feed is no longer there. Hopefully there’s an updated version of it here. Adding an external RSS-to-email system sounds like a great idea!

Please take a look at the article and let me know if you have any further doubts,
Happy to help,
Nico

[Nico]

Hi operapreneur,

Thanks for your detailed feedback on this, now I do understand what you meant in first place. I’ll take a look at this tomorrow first thing in the morning and I’ll let you know if I find a way to achieve a better customization of the community events submitted/edited screens.

Looking forward to solving this,
nico

[Author]

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