The Eventbrite Ticket is Not Working

[Roger]

Hi,
We have face a issues when we publish the event in the event calender the “Register this event with eventbrite.com?” is always showing no and event is not updated in the eventbrite. But when we use event from eventbrite to event calender by using “Event id” it is working fine. Please help us.

Please Refer below images url:
http://1505rogern.dev.vegamsoft.com/wp-content/uploads/2016/04/Screenshot-Evernote.png

[Nico]

Hi Roger,

Thanks for reaching out to us and sorry to hear about this issue.

I just tried to ‘export’ a sample event to EventBrite and it worked as expected. I’m running the same plugin versions as you are, so not sure about what might be happening here.

Did you notice any difference with no other plugins active and default theme? Is the error you shared consistent (I mean do you get it when you create different tests)?

Do you have a local site or in another serve to make an additional test?

Please let me know about it,
Best,
Nico

[Roger]

Did you notice any difference with no other plugins active and default theme?
Ans : NO difference

Is the error you shared consistent (I mean do you get it when you create different tests)?
Ans: Yes

Do you have a local site or in another serve to make an additional test?
Ans : In SERVER, Url:(http://1505rogern.dev.vegamsoft.com/)

[Nico]

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[Roger]

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[Nico]

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[Roger]

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• This reply was modified 10 years ago by Roger.

[Nico]

Hi Roger,

Sorry but I don’t much to update on this yet 🙁

One of our developers is allocating a lot of time on this but the issue seems to be a bit difficult to nail. We hope to have an update on Monday/Tuesday next week. Sorry for the delay and I hope we can find a solution for this soon.

I’ll keep you posted!

Have a great weekend,
Nico

[Roger]

Hi Nico,
Thank for your kind update. Take your time and tell us positive solution.
Enjoy your Weekend.

[Nico]

Thanks for the understanding Roger, hope to have some news to share really soon!

[Nico]

Hi folks,

Thanks for the patience while we worked on the fix for this issue. Identifying the fix and testing it has not been an easy task, but hopefully the fix is ready and awaiting to be out in the next maintenance release. We are aiming to put the release out this week / by the start of next week.

Once you update please re-test and let us know if this is still an issue.

Thanks once again,
Nico

[Nico]

Hi there,

Just wanted to inform that maintenance release 4.1.3 is out. The update includes a fix for this issue.

Please update the plugins to the latest version and re-test to see if the fix works for you.

Best,
Nico

[Roger]

Hi Nico,
Good Work. I am very happy that the plugin is working fine. Now the event are updated into the eventbrite.com successfully. Thank you once again.

[Nico]

Hi Roger,

Thanks so much for confirming and for the patience while we worked on the fix! Glad it’s working as expected now 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

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