[Nico]

Hi there @caldiatech,

Thanks for reaching out and sorry for the hassle! I can help you here.

From what I see in the screenshots the license in the site is for Event Tickets Plus and the one in the site is for Events Calendar PRO, that seems to be the issue. Please try with the corresponding license for Event Tickets Plus and let me know if that works. Also I will remove the attachments so your license key doesn’t get exposed.

Can you please open up a new thread for the ticket issue? Having just a issue per thread usually makes them move faster. When creating the new thread please be sure to Test for conflicts and include your system information, that will surely help getting a better reply. Detailing the steps to reproduce the issue is also something that will help us.

Please let me know about it,
Best,
Nico

[Nico]

Hi there @roje0913,

Thanks for getting in touch with us! I can help you with your code.

Can you please follow-up with the complete code? I would like to see how you are getting events.

Please let me know and I’ll complete the code for you,
Best,
Nico

[Nico]

Hi there Joseph,

Thanks for getting in touch with us and for you interest in our products 🙂

Regarding the X-theme integration I see they don’t explicitly state compatibility with our plugins in their product page, although I’m aware some of our users use this theme. Searching our backlog I don’t see any bugs logged related to X-theme. The same goes for buddy press, we don’t have any specific integration built but there are no known conflicts between the plugins, so they should work smoothly alongside. There’s a third-party plugin that integrates The Events Calendar with BuddyPress → https://shop.opentuteplus.com/product/buddypress-events-calendar-plugin/

Basically I’d say you need to test this out for yourself, while we don’t have a trial period, you can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

where users can create and receive payment from the posted events

Yes, this is possible with Community Events add-on (which requires Community Events, Event Tickets -free-, Event Tickets Plus and WooCommerce). Be sure to check the product page for more details → https://theeventscalendar.com/product/community-tickets/

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hi Evy,

Thanks for reaching out to us on this!

Not sure if you are referring to achieving this with the Filter Bar plugin (to change the ‘OR’ logic for ‘AND’ logic) or if you want to get this event list in a page or other place as a separate.

If it’s the Filter Bar one, let me know and I can look into crafting a snippet to achieve this. On the other and if this is just a list of events you want to embed somewhere, you can use the PRO shortcodes for advanced list widget which accept category and tags parameters.

Please let me know about it,
Best,
Nico

[Nico]

Hi there Joachim,

Thanks for getting in touch! I’m stocked to hear you are liking our plugin 🙂

Is there a way to have an infinite scroll-type thing in Photo View ?

Not from our plugin settings, you can try with a third party plugin (there are a couple of options), but that’s not something we can support.

If it’s not easily feasible, how can I set up my template to show the pagination ?

Pagination should be shown by default if there is a second page of upcoming events (or if there are past events). Is it not showing for your site and you have past and future events?

Please let me know about it,
Best,
Nico

[Nico]

Hi there James,

Thanks for getting in touch with us! I’ll help you on this:

Firstly, the “my events” button flickers bewteen colors when I view on my mac using safari (fine in other browsers) also, the button is different style to all other buttons in the calendar forms etc.

Well this depends on the theme, if you can send over the URL I might be able to help a little to make this right. Although not much as we do not support visual customizations for customers.

Secondly, on mobile my event category checkboxes change from 3 across the page to 2 across. This means the text is separated across 2 lines and just looks a bit naff. How can I change it one a line or even just have a dropdown menu instead of checkboxes

I’m not sure about this, I’ll review this in your site and let you know if there’s anything I can do to get this sorted.

Ladtly, is there a way to enable visual editor but remove some of the text tags. For example I want to keep the bold tag & italic etc. but I don’t want some of the others. Is this possible or it just something built into wordpress rather than the event cal.

You can enable the editor in WP-Admin > Events > Settings > Community > Use visual editor for event descriptions. Brook give a little overview of how an alternative editor can be forced in the template → https://theeventscalendar.com/support/forums/topic/use-visual-editor-for-event-descriptions-as-default/#dl_post-1085193

Please let me know about the site URL so I can take a look,
Best,
Nico

[Nico]

Hey Stefan,

Please check out this previous answer from Geoff, where he explains this to a customer → https://theeventscalendar.com/support/forums/topic/ical-importer-3/#dl_post-1063129

Sorry once again for the hassle this bug created 🙁

Hope we can make this right soon,
Best,
Nico

[Nico]

Hi the Joei,

Thanks for getting in touch with us on this! It surely looks that something is not working expected there.

I guess you should copy the Avada version of the ‘single-event.php’ file (located at ‘/public_html/wp-content/themes/Avada-Theme/tribe-events/’) to the child theme folder. Makes sense, can you give that a try?

Maybe as a workaround you can hide the image via CSS in the single event page? Can you please let me know which image you are trying to hide? The hero image?

Thanks,
Nico

[Nico]

Hi there Christine,

Thank for getting in touch with us! I’ll help you getting this customization done 🙂

While you can create a template override for this, a snippet in the theme’s (or child theme’s) functions.php file might be a simple solution. You can add the ‘enrol’ URL in the event website link field in the back-end (https://cloudup.com/cCXu1_tszaT), the snippet below will grab that field value and create a link element in the single event page:

/* Tribe, insert event website ask enrol link before event content */
function tribe_enrol_link ( ){

$website = tribe_get_event_website_url( );

// bail if no website
if ( empty( $website ) ) return false;

echo 'TILMELD';
}

add_action( 'tribe_events_single_event_before_the_content', 'tribe_enrol_link');


As the comments in the code indicate this will place the TILMELD link before the event content, please let me know if this works for you,
Best,
Nico

[Nico]

Hi there Tien,

Thanks for getting in touch with us Tien!

Our Event Tickets plugin has the RSVP functionality you mention. It works along side The Events Calendar. Be sure to check the product page and product demo video to actually how this plugin works.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hi there Emilie,

Thanks for getting in touch! Interesting question here, let’s jump into it:

So, firs of all we need the events there, to get them I would use tribe_get_events (check out this article: Using tribe_get_events. Once that’s in, I would use JS to build the filters dynamically (based on the fetched events data) and do the filtering via JS.

To give you a bit more details on what I mean, when you output events you can create the following elements:

<div class="events-container">

<div class="event sports berlin">
<span class="event_cat">Sports</span>
<span class="event_city">Berlin</span>
...
</div>
...

</div>


Then iterate through events divs via JS and get all category/city values into an array. Build the filters, and give them a click handler that indicates to hide all event divs that don’t have the category/city class.

Makes sense?

Please let me know about it,
Best,
Nico

[Nico]

Hi Dave,

Thanks for reaching out to us on this! I can help you here…

Is there a way to only have it show future events and, ideally, not display the link to previous events until we’re on page 2 of the future events listings, but still have the past event viewable in the admin?

So, you want to hide past events from the site I get that he, but I’m not sure about what you mention regarding the previous events link, to show only in page 2. You mean that if the user is in the future he/she should be able to paginate to more recent upcoming events, but never see the ones before today?

Please let me know about it and I’ll create a snippet to get those out of the site if possible,
Best,
Nico

[Nico]

Hi there Casey,

Thanks for reaching out to us and sorry to hear about this issue 🙁

This is actually a bug that has been confirmed and logged this morning by reports of others users. We are really sorry for this affecting your content, and we are actively investigating the issue since it was reported. I’ve linked this thread to the bug report to communicate any news that might come up.

Downgrading the plugin iCal Importer to version 4.2.3 fixes the issue as far as we could test this. Once you downgraded the plugin you can re-import events, doing a one time import of the feed and selecting to override existing events. This should correct the dates. If you have a staging/dev site please test this with your feed before proceeding in the live site but it should correct the dates if you set the import to override existing events.

Can you please follow-up with the feed URL in a private reply? I’ll attach this info to the bug report.

Sorry once again for the hassle,
Thanks,
Nico

[Nico]

Hey Yolanda,

Thanks for the heads-up! A fix for this was included in the just released MR 4.2.5, our QA team was unable to reproduce this with the MR code. But I’ll take a new look into this and try to reproduce the issue. If I’m not able to do so I might need to ask for a copy of your site.

I’ll let you know probably tomorrow about this,
Best,
Nico

[Nico]

This reply is private.

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