[Jeremy]

Hi Matthew,

Thanks for reaching out to us! I would be happy to help you 🙂

I’m not sure I understood properly what you are trying to achieve. Could you share a URL of your website, or describe your needs a little bit more?

Thanks in advance 🙂

Cheers,
Jeremy

[Jeremy]

Hi,

Thanks for reaching out to us! I would be happy to help you 🙂

Where did you save the CSS code you mentioned? I can’t find it when looking at your website.

In order to change the background for the current day, you may head to Appearance > Customize > Additional CSS and paste the following snippet in there:

.tribe-mini-calendar .tribe-events-present span {
    background: #16568d;
    color: white;
}

I hope that will solve your issue.

Cheers,
Jeremy

[Jeremy]

Hi Andrew,

Indeed, the pointer-events property is not supported by IE, I forgot about that.

A workaround here would be to add a polyfill in your theme.

Could you download the JS file in this page and add it to your theme (in a JS folder)?

To call this file from your theme, you can add this in the head tag: <script src="<?php echo get_template_directory_uri(); ?>/JS/pointer_events_polyfill.js></script>

Finally, in your main.js file, you can add the jQuery script:

$(document).ready(function(){
  PointerEventsPolyfill.initialize({});
});

I hope this will work.

Cheers,
Jeremy

[Jeremy]

This reply is private.

[Jeremy]

Hi,

Thanks for reaching out to us!

First of all, I’m glad you managed to solve your issue 🙂

Well, the problem you encountered could have been a server issue, but since you fixed it by changing your theme, my guess is that there was a conflict between the theme and a plugin (for example, it happens regularly that a theme uses a version of jQuery different to the one used by WordPress, which might causes some problems).

Next time a similar problem arises, I would recommand you to follow those instructions about testing for conflicts. Do you have a staging website? That would be ideal to test things out without without disturbing your users.

Please do let me know if you come across the same issue with that new theme.

Cheers,
Jeremy

[Jeremy]

Hi,

Thanks for reaching out to us! I would be happy to help you 🙂

You would only be able to enable Community Tickets when WooCommerce is active. However, it should not require that Tribe Commerce be deactivated. Community Tickets will not work with Tribe Commerce, but as long as WooCommerce is there, it will always use that.

The Enable Community Tickets checkbox should be a little bit further down that screen you showed me. When you enabled Tribe Commerce, did you deactivate WooCommerce?

Cheers,
Jeremy

[Jeremy]

Hi Joseph,

Thanks for reaching out to us!

At the moment, The Events Calendar only works with Google Maps. It would be great to provide an alternative service though, even more since Google Maps is reviewing his business model. A user suggested that idea in our feature requests forum, and I definitely invite you to vote as well! (knowing that features getting the most votes could be implemented).

Cheers,
Jeremy

[Jeremy]

Hi Andrew,

Thanks for your clarification, I understand better now.

I visited your website on a mobile device (this page to be more accurate: http://www.xtremeice.com.au/events/) and the click was properly disabled. If the click works on your side, it might be a cache problem (you may clear your browser cache).

If your issue happens on a specific page and not the one I mentioned, please share the URL so I could have a look at it. Thanks in advance 🙂

Cheers,
Jeremy

[Jeremy]

Hi,

Thanks for reaching out to us!

The data retrieved from the datepicker in the filter bar depends on the type of view you have chosen to display your main calendar. If it’s a List View, such as it is on your website, then the datepicker will select events from a certain date.

If your calendar was displayed as a Day View, then you would be able to only show events from the specific date chosen in the datepicker.

To have the main calendar set as a List View and the datepicker working as a Day View would require some customizations. I would recommand you to read those resources about customzing the plugins, and we also provide a list of freelancers who could tweak the plugin according to your needs.

I hope this helps,

Cheers,
Jeremy

PS. Don’t forget to renew your license if you want to receive assistance in the future 😉

[Jeremy]

This reply is private.

[Jeremy]

This reply is private.

[Jeremy]

Hi Anastasia,

Thanks for reaching out to us! I would be happy to help you 🙂

In order to do so, could you share your System Information with me?

Also, I have a few questions:

• Are there recurring events on your website? If yes, how many?
• Could you try to switch back to a default theme, such as Twenty Seventeen, to see if there’s any difference?
• Could you deactivate all plugins except for the Events Calendar ones, to see if that makes a difference? (you may read our documentation about testing for conflicts before doing those tests).

Cheers,
Jeremy

[Jeremy]

Hi Sarah,

Thanks for reaching out to us! I would be happy to help you 🙂

In order to make the pop up clickable, here are a few steps to follow (you may want to read our Theme’s Guide before doing anything):

1. Copy the file located at /wp-content/plugins/the-events-calendar/src/views/month/tooltip.php (that is the template we want to override)
2. Create a folder in your custom theme or child theme called tribe-events. And inside of it, create a month folder.
3. paste the tooltip.php in that newly created folder (so it will be under wp-content/themes/your-theme/tribe-events/month).
4. Edit the file by adding <a href="[[=raw permalink]]">before your <h4>‘s (and </a> after your </h4>‘s).

I hope this helps,

Have a great weekend,
Jeremy

[Jeremy]

This reply is private.

[Jeremy]

Hi Mark,

Thank you for your interest in our plugins!

I had a look at the example you shared, I see what you mean. It would be a nice feature to have, however it is not possible at the moment to have a colored background overlapping multiple days without some php customizations.

A user suggested a similar feature in our uservoice — you may vote as well, as feature requests getting the most votes will definitely be under our radar!

Have a great weekend,
Jeremy

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