Enabling Community Tickets – how do I do this?

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  • #1524412

    I can’t find the ‘Enable Community Tickets” checkbox under Settings > Community per this instruction in your Knowledgebase:

    “The most important setting for Community Events is the Enable Community Tickets checkbox. You must check this box and save the settings page in order to enable the Community Tickets features and allow community organizers to add tickets to their events.”

    The third party “list event” form is showing up, but at the bottom of the form it is only giving the option of entering ticket cost – the “add a ticket” function isn’t appearing. It was there when I tried to use WooCommerce, but then I enabled the Tribe Commerce (through Easy Digital Dowloads) and now it’s not showing up?

    #1524957
    Jeremy
    Keymaster

    Hi,

    Thanks for reaching out to us! I would be happy to help you 🙂

    You would only be able to enable Community Tickets when WooCommerce is active. However, it should not require that Tribe Commerce be deactivated. Community Tickets will not work with Tribe Commerce, but as long as WooCommerce is there, it will always use that.

    The Enable Community Tickets checkbox should be a little bit further down that screen you showed me. When you enabled Tribe Commerce, did you deactivate WooCommerce?

    Cheers,
    Jeremy

    #1525283

    That worked! Thank you.

    #1525923
    Jeremy
    Keymaster

    Hi,

    I’m glad you managed to make it work!

    I’m closing this thread then, but feel free to start a new one if you have any more questions or concerns.

    Cheers,
    Jeremy

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