[Jeremy]

Hi Kevin,

I understood your structure didn’t change, but it might still be necessary to re-save your permalinks.

So in your WordPress back-office, you set your Events URL slug as events. What about your Single event URL slug? Is it event?

[Jeremy]

Hi Kevin,

Thanks for reaching out to us! I’d be happy to help you 🙂

I visited your website and noticed /event/ returned a 404 as well.

Did you re-save your permalinks after going to your production server?

Let me know if you still have an issue after re-saving your permalinks, in which case I will help you further.

Cheers,
Jeremy

[Jeremy]

Hi Michelle,

Thanks for reaching out to us! I would be happy to help you 🙂

If you use a shortcode such as this one: [tribe_events_list limit="3"], it should work.

Please let me know how it goes.

Cheers,
Jeremy

[Jeremy]

Hi,

At the moment, there’s no time frames — we don’t know when/if the situation will be back to normal.

I understand it’s frustrating for our customers, but we do have a warning on the Aggregator Product page, stating this:

Facebook and Event Aggregator

Planning on importing events from Facebook with Event Aggregator? Please read this article first: Facebook recently announced changes that, unfortunately, have restricted what can be imported from their platform.

Learn more | View Event Aggregator status page

If you’re not satisfied with Event Aggregator, we’ll be happy to swap your license for another TEC Premium plugin. Otherwise, you can still ask for a refund.

Cheers,
Jeremy

[Jeremy]

Hi Jan,

I’m glad you appreciate our plugin 🙂

To translate “Events in”, you actually need to look for the string “%s in”.

If you want to help translating the free core version of our plugin, you’ll find some useful information on this page.

I hope this helps,

Cheers,
Jeremy

[Jeremy]

This reply is private.

[Jeremy]

Hi Greg,

Thanks for your interest in our plugins 🙂

By default, past events are still displayed on the calendar (you can have a look at our demo to see the visual effect).

That being said, you can hide past events, with a few lines of codes (see a solution here).

I hope that answers your question.

Please feel free to ask if you have further questions or concerns.

Cheers,
Jeremy

[Jeremy]

Hi Scott,

Thanks for your interest in our plugins 🙂

Sure, you can show an image with your event on the calendar view, as long as that event as been marked as “Featured Event” and you’ve attached a “Featured Image” to it.

That being said, if you want to show an image on all events, then you will need to do some customizations. In order to do that, we have plenty of resources in our Knowledgebase, including the very useful Themer’s Guide.

Feel free to ask if you have further questions or concerns.

Cheers,
Jeremy

[Jeremy]

Hi,

I’m glad you managed to solve that problem 🙂

I’m closing this thread then, but feel free to start a new one if you have further questions or concerns.

Cheers,
Jeremy

[Jeremy]

Hi Chrystal,

Right, I forgot about the Organizer page. You could then add the following snippet (still in Additional CSS):

.tribe-events-organizer-meta .email {
  display: none;
}

I hope that will solve your problem.

Cheers,
Jeremy

Another user reported this working for them on hiding the organiser’s email address and label in the event single page:

div.tribe-events-single-section.tribe-events-event-meta.primary.tribe-clearfix div.tribe-events-meta-group.tribe-events-meta-group-organizer dl dt.tribe-organizer-email-label {
  display: none;
}
div.tribe-events-single-section.tribe-events-event-meta.primary.tribe-clearfix div.tribe-events-meta-group.tribe-events-meta-group-organizer dl dd.tribe-organizer-email {
  display: none;
}

Hiding the email address and divider in the organiser's page:
#tribe-events div.tribe-events-organizer div.tribe-events-organizer-meta.tribe-clearfix address span.email {
  display: none;
}

#tribe-events div.tribe-events-organizer div.tribe-events-organizer-meta.tribe-clearfix address span:nth-child(4) {
  display: none;
}

[Jeremy]

Hi Anastasia,

It sounds like the problem comes from your hosting provider. What kind of hosting is it by the way? Shared, dedicated, cloud hosting… ?

To confirm, I would need to test your database locally. Since it’s too big to send it through a message, could you send it via WeTransfer? ([email protected]).

Thanks in advance,
Jeremy

[Jeremy]

Hi,

Thanks for reaching out to us!

We currently have a problem with Facebook imports, due to the way Facebook changed its Privacy Policy.

As a result, some Facebook imports that previously worked are not currently possible. Further details can be found in the above linked article, which we will update as the situation develops.

For now, we are waiting on outcome of applications submitted to Facebook to be recognized as an approved app that can interact with their APIs.

We appreciate your continued support and patience as we adapt to these changes which, regrettably, are not directly under our control.

Cheers,
Jeremy

[Jeremy]

Hi,

Thanks for reaching out to us! I’d be happy to help you 🙂

Could you try to add the following snippet in your theme’s customizer ? (head to Appearance > Customize > Additional CSS)

.tribe-events-meta-group-organizer dt,
.tribe-events-meta-group-organizer .tribe-organizer-email {
  display: none;
}

I hope this helps,

Cheers,
Jeremy

[Jeremy]

Hi Justin,

I’m glad you managed to solve that problem 🙂

I’m closing this thread then, but feel free to start a new one if you have further questions or concerns.

Cheers,
Jeremy

[Jeremy]

Hi,

I’m glad you managed to fix that problem!

I’m closing this thread then, but feel free to start a new one if you have futher questions or concerns.

Cheers,
Jeremy

[Author]

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